What We Love

  • Whether you are gearing up for scuba diving, snorkeling, water polo, or water basketball, the resort team has got you covered. 
  • The Metamorphosis Spa offers aloe Vera body wraps, shiatsu massages, and more. Transform yourself, body & soul.
  • An in-water jungle gym, water-spraying palm tree and massive frog to entertain your children.

Things to Know

  • It's just a short 25 minute drive from the airport.
  • Spectacular golfing is only 20 minutes away at an 18-hole, par-72 course designed by Juan Manuel Gordilla.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Resort Details

Japanese, French, Mexican and more delicious cuisines are served at various restaurants.
OnSite Dining
  • Various Bars
    - Lobby Bar I Alhambra     
    - Lobby Bar II Marien      
    - Bohio Bar      
    - Swim-up Palmeras
    - El Mirador Bar   
    - Sport Bar “Strikers” 
    - Disco Bar “Hurricane”  
    - Theatre Taino Bar 
  • Various Restaurants
    Buffet Alcazar :
    Breakfast
    Dinner**

    La Hacienda:  
    Light Lunch (a la carte)*

    Via Veneto (Italian)*  

    Tokio (Japanese)*   

    Paris (French)*  

    La Hacienda (Mexicano)* 

    Marenostrum (Fish & Meat)* 

    Rincón Criollo (Dominican)*  

    Marenostrum Beach Restaurant :
    Continental Breakfast  
    Buffet brunch with champagne 
    Lunch buffet  
    Snacks   
    Pizzeria “Don Simon” 
     
    Marenostrum Restaurant: Evening snacks 

    Via Veneto, Paris, Tokio, La Hacienda & Rincón Criollo are NON- SMOKING restaurants.  *All specialty restaurants for dinner have a Dress code:  Casual-elegant.  Ladies: No tank tops, shorts and beach sandals. Gentlemen: No sleeveless shirts, shorts, beach sandals. **In the Alcazar men are required to wear shirts with sleeves. The guests receive upon arrival pre-arranged invitations per room for our specialty restaurants according to the number of nights that the guest is staying. 
Room Type
  • Double

    Bedding- 1 king or 2 double beds

    Occupancy limits- 3 adults, 2 children, 4 total

    Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2-12 are surcharged.

    Additional Amenities - The double 355 ft² rooms are large, comfortable and bright. Enjoy the relaxation and comfort that our accommodations offer, turning your days in the Dominican Caribbean into an unforgettable vacation.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Mini Refrigerator
    • Safe large enough to accommodate a laptop
    • Shower
    • Telephone
    • TV
    • Wireless internet connection*
  • Double Ocean View

    Bedding- 1 king or 2 double beds

    Occupancy limits- 3 adults, 2 children, 4 total

    Maximum 2 children through the age of 1 stay free in existing bedding with at least 2 adults. Children 2-12 are surcharged.

    Additional Amenities - Our spacious, comfortable and light-filled Double Ocean View rooms boast over 33 m² of space and stand out for their beautiful views of the Caribbean Sea to be enjoyed from the moment of waking up. These rooms provide maximum relaxation and comfort for enjoying a marvellous holiday.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Mini Refrigerator
    • Safe large enough to accommodate a laptop
    • Shower
    • Telephone
    • Wireless internet connection*
  • Superior Room

    Bedding- 2 double beds

    Occupancy limits- 3 adults, 2 children, 4 total

    Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged

    Additional Amenities - Enjoy the comfort of these elegant rooms 33 m2 decorated in warm colours and Caribbean style. Also, the additional amenities will ensure you enjoy your stay to the fullest.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Mini Refrigerator
    • Safe large enough to accommodate a laptop
    • Shower
    • Telephone
    • TV
  • Superior Ocean Front

    Bedding- 1 king or 2 double beds

    Occupancy limits- 3 adults, 2 children, 4 total

    Maximum of 2 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

    Additional Amenities - Discover the comfort of these elegant 355 ft² rooms with a Caribbean décor in warm colors. Relax with incredible views of the pool and the splendid Caribbean Sea, with additional amenities that will ensure you enjoy your stay to the fullest.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Cable television
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Mini Refrigerator
    • Safe large enough to accommodate a laptop
    • Shower
    • TV
  • Suite Premium Level

    Bedding- 1 king bed

    Occupancy limits- 3 adults, 2 children. 4 total

    Maximum of 2 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

    Discover our elegant 603 ft² Club Premium suite with magnificent views of the garden or the pool.

    Additional amenities for Premium Level rooms: 

    • Individual Check in & Check out  

    • Early Check in & Late Check out without additional costs (subject to availability) 

    • Private Lounge exclusive for our guests of the Premium Club 

    • The Premium Level Lounge offers: Private breakfast, snacks, beverages, free Internet access, table games, books and magazines. 

    • Concierge service 

    • Preference for all types of reservation in our resort 

    • Upgrade of amenities in the room 

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Mini Refrigerator
    • Safe large enough to accommodate a laptop
    • Shower
    • Telephone
    • TV
  • Presidential Suite Premium Level

    Bedding- 1 king bed with mattress topper

    Occupancy limits- 2 adults, 0 children, 2 total

    Come discover our Club Premium Presidential Suite, the hotel's most exclusive accommodation offering 1,356 ft². Enjoy its spectacular views, brightness, ample space, and comfort.

    Additional amenities for Premium Level rooms: 

    • Individual Check in & Check out  

    • Early Check in & Late Check out without additional costs (subject to availability) 

    • Private Lounge exclusive for our guests of the Premium Club 

    • The Premium Level Lounge offers: Private breakfast, snacks, beverages, free Internet access, table games, books and magazines. 

    • Concierge service 

    • Preference for all types of reservation in our resort 

    • Upgrade of amenities in the room 

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Cable television
    • Coffee/Tea Maker
    • Color television
    • Hair Dryer
    • Iron
    • Ironing board
    • Mini Refrigerator
    • Safe large enough to accommodate a laptop
    • Shower
    • Telephone
    • TV
  • Family Room

    Bedding: 1 King bed and two double beds

    Occupancy limits- 4 adults, 4 children, 6 total

    Fantastic family rooms of approximately 776 square feet with splendid views of the garden. These rooms are equipped with everything you need to guarantee comfort and relaxation, and stand out thanks to their large size and brightness.

    They have been decorated in warm tones combined with modern furniture and offering everything you need to enjoy a pleasant stay with family.Fantastic family rooms of approximately 776 square feet with splendid views of the garden. These rooms are equipped with everything you need to guarantee comfort and relaxation, and stand out thanks to their large size and brightness.

    They have been decorated in warm tones combined with modern furniture and offering everything you need to enjoy a pleasant stay with family.

    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Mini Refrigerator
    • Safe large enough to accommodate a laptop
    • Shower
    • Telephone
    • TV
    • Wireless internet connection
Room service, daily housekeeping, an exercise gym and more amenities are available.
On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine*
  • Babysitting*
  • Beauty shop/salon*
  • Children programs*
  • Concierge desk
  • Elevators
  • Exercise gym
  • Game room*
  • Golf,Offsite*
  • 24-hour front desk
  • ATM/Cash machine*
  • Babysitting*
  • Beauty shop/salon*
  • Children programs*
  • Concierge desk
  • Elevators
  • Exercise gym
  • Game room*
  • Golf, Offsite*
  • Internet services*
  • Laundry/Valet service*
  • Pool
  • Room service*
  • Room service - limited hours*
  • Safe deposit box
  • Spa*
  • Tour/sightseeing desk*
On-Site Wedding Services
  • Civil ceremonies & renewal of vows packages available ($). For more information, please contact: caribe.weddings@occidentalhotels.com caribe.bodas@occidentalhotels.com 

* Fees may apply

Guests can enjoy gambling, water sports, tennis, golf and more fun activities.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Mini-Club (4 - 12 years) opens daily. Mini disco is open daily at the theatre. 
  • Direct access to a beach
  • Fitness center on-site
    Free weights, resistance equipment; open daily
  • Gambling *
    International Casino on premises; open daily 
  • General *
    LAND SPORTS: 
    Mini soccer field, rock-climbing wall and circus trapeze. Boccia, badminton, aerobics, table tennis and other indoor games, 3 lit tennis courts and 1 Basketball court. All activities are subject to demand and weather conditions.

    DAILY ACTIVITIES: 
    Each day’s schedule of activities is displayed in the Lobby Bar and by the poolside. 
    Evening shows featured by our dynamic entertainment team. 

    NIGHT CLUB: 
    Open nightly, For adults only Once a week there is a family The discotheque is NON SMOKING 

  • Pool
    There are two (2) spectacular pools in the property.
  • Spa *
  • Water activities *
    Beach and pool volleyball, water polo, water basketball. Introductory lessons of Scuba diving with instruction in the pool included with equipment. There is a charge for dives and additional lessons ($), kayaks, windsurfing (lessons $) and sailing (only with guide) at the hotel beach are included. All activities are subject to demand and weather conditions.
Off-Site Recreation
  • Golf *
    Golf packages available at reasonable prices (5-40 min from Hotel), for more information please contact Ext.4507
On-Site Attraction
  • On-site Entertainment
    Daily changing entertaining evening shows, including the Barcelo Spectacular, Night Fever Show, Tropical Show, Fascination Show and the Flying Trapeze.
Off-Site Attraction
  • Higüey
    Nearest city

* Fees may apply

Enjoy the wonders of the dazzling Dominican Republic at the all-inclusive Occidental Caribe. Sip a delicious cocktail while your kids are off squealing and sliding in their splashy pool or enjoy family fun opportunities like supervised trapeze training and trampolines. This family-friendly resort has something for everyone!

All-inclusive means a stress-free getaway: drinks, food and activities are all-included in the price of your vacay! The Mediterranean-style architecture makes you feel like you are living in luxury. The resort offers three tennis courts and a climbing wall offer terra firma-based fun and for those who enjoy scaling new heights. There’s more to love here than your family can wrap their heads around! 

Occidental Caribe is an unforgettable memory just waiting to be made. When can we expect you? 

Property Information

Year Built: 2000
Last Renovation: 2007
Accessible rooms: 8
Floors: 4
Total rooms and suites: 798
Carretera Macao SN Playa Arena Gorda . 23301 Punta Cana Dominican Republic, Punta Cana, Dominican Republic

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 19863 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not the place we fell in love with. No longer good for Canadian Travellers

    It is with a heavy heart I write this review. I fell in love with this resort 17 years ago amd the reason I have returned back to Punta Cana and the Dominican several times. This was actually my 3rd time to this resort and I've been to many others aa well. Now this will be my last time here. It's changed in so many ways. It is 99% Spanish speaking only. They are marketing and catering to Spanish countries and hosting massive conventions to locals every weekend. They are rude, physically abusive in the buffet line and one even fake spit at me for being English. The animation crew wont even approach English people. The only English they know are Bingo numbers. Wait staff font underatand sinple English words like coffee, milk, water, glass. 17 years ago staff spoke 7 languages. The rooms are 40 years old but in good shape. We had a leak in our bathroom ceiling. A small drip. Our travel partners had to change rooms because of a flood in theirs. 3 out of 4 of us got food poisoning on different days from different food sources. Yes it was food poisoning. We travel enough to know the difference. They have a policy now that guests can not leave the resort unless on a tour with one of their partner suppliers. You can't order a taxi in they block them at the gate. The bar menu is limited and even when you order from it you never get the same drink twice. One person uses a slush to make Pina colada the other is juice ans ice cubes. It is still a beautiful beach.. strong waves so not for weak swimmers or kids.

    Nov 10, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    OK for the money.

    Was hesitant to book here because of the reviews, but got a good deal with Jet Blue vacations. Room was tired, there were couple of issues but they were resolved fast. Most importantly for me AC worked well, plenty of English channels on TV and wifi worked well. Beach was beautiful with plenty of space under shadow. The food was mediocre in buffet, there were a lot of choices, but quite clear that they avoid expensive food. Most disappointing was that it looks like they sell day passes, and in some lunches and dinners there were crowds of people in the buffet, with long lines, so if you do not come in the first 20 min of opening, you will have hard time to find where to seat. I have been in many similar resorts so I went at the opening. Also all service is clearly is focused on Spanish speaking people. Would I recommend it? Yes if you are on the budget. But otherwise no.

    Nov 09, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    If I could give it 0 I would even -100

    Terrible stay. From the staff to the food to the customer service an excursions. Being harassed on the beach being called deragetory terms by staff. And never getting any service for the things we would ask. The 1st 2 days our room was never serviced and we asked multiple times. Our TV and AC didn't work they never fixed the AC and the TV took 2.5 days after asking AEVERYONE at hotel. I asked for 2 towels I'm still waiting on them.

    Nov 09, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    I would have done better by staying hone

    I am writing to express my extreme disappointment regarding our current stay at your hotel. These past two days have unfortunately been the worst experience I have ever had at a hotel. When we initially checked in to room 6400, we found that the bathtub was not clean, the air conditioning and safe were not working, and the fridge was unstocked. Francia at the front desk was amazing and promptly moved us to room 7xxx, and Rafi the bellman was very helpful in getting us moved. However, after settling into room 7xxx, we discovered a new set of major issues: - There is no hot water. - The bedroom bathroom ceiling is leaking. - The tub stopper is not working, so I am unable to take a bath. - There are no face cloths provided. I have already informed the front desk and sent email and 24 hours later nothing has been addressed

    Nov 08, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    We love the Hotel!

    I had a wonderful stay at Occidental Caribe. The location is 25 minutes from the airport which is convenient. The staffs are welcoming and friendly. Randy is our butler and he is very accommodating to our requests. He is quick to respond to our questions and concerns which makes our experience a pleasant one. The hotel has a lot of amenities that we enjoyed. There are activities as well that made the atmosphere lively and fun. I like our room because it had a balcony with a nice view of the greenery. The only issue was that the bathtub takes a long time to drain completely. The place is clean especially the beach. It is well maintained and that is what I loved about this trip. We enjoyed it a lot. The only thing that needs to be improve is the food/buffet. For example, the noodles were overcook, some dishes are bland, meat are not tender enough etc. but the servers and staffs are friendly. They have a wide selection of food as well. The pizza was great! We love that one. Overall I have a very good experience staying in this hotel and would recommend this to anyone who are looking for a relaxing, fun and affordable trip.

    Nov 08, 2026
Hotel Advisories
  • Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
  • Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - The hotel will not accept any Spring Break groups.  If the hotel does make an exception the following policy will be strictly applied: Students / youth are considered by the hotel as anyone between 16 and 23 years old.  They will be required to sign a responsibility letter agreeing to leave the hotel if there is a disruption.  Upon check in each student / youth will be required to leave cash deposit of $400 per person - no exceptions and cash only. Minimum age requirement for hotel check in is 18.  Any guests under the age of 18 will require a chaperone. 1 chaperone is required per 3 students / youth under the age of 18. Minimum age for a chaperone is 28.  

    Legal drinking age in the DR is 18.  Any guests under 18 will be given a wrist band that will not allow them to have access to alcohol at any venue and will also not allow them in the disco. All guests are required to wear wristbands.  The cost for a lost wristband is $250 - no exceptions. The hotel does reserve the right to ask any student / youth to check out of the property if the hotel policies are not fulfilled without the right to a refund for the remaining nights of the reservation. 

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    ***Important Information for our guests***
    The Dominican Republic imposes various restrictions each year for Easter.  The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday.  The following regulations may be enforced:
    *Motorized watersports may be banned
    *Non-motorized water sports may be limited, or banned
    *Alcohol consumption may be restricted  (most resorts obtain a special permit which enables them to serve alcohol to nonnative persons during the ban)
    *Music may be limited or silenced

    These guidelines are currently vague because actual enforcement by the local government does vary greatly from one year to the next.  Each year the actual policies are not published by the local authorities until just prior to Easter.  These rules are designed for the safety of everyone, as beaches get extremely busy during this period.

  • Pet Policy : Pets Not Allowed

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