What We Love
- Whether you are gearing up for scuba diving, snorkeling, water polo, or water basketball, the resort team has got you covered.
- The Metamorphosis Spa offers aloe Vera body wraps, shiatsu massages, and more. Transform yourself, body & soul.
- An in-water jungle gym, water-spraying palm tree and massive frog to entertain your children.
Things to Know
- It's just a short 25 minute drive from the airport.
- Spectacular golfing is only 20 minutes away at an 18-hole, par-72 course designed by Juan Manuel Gordilla.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Enjoy the wonders of the dazzling Dominican Republic at the all-inclusive Occidental Caribe. Sip a delicious cocktail while your kids are off squealing and sliding in their splashy pool or enjoy family fun opportunities like supervised trapeze training and trampolines. This family-friendly resort has something for everyone!
All-inclusive means a stress-free getaway: drinks, food and activities are all-included in the price of your vacay! The Mediterranean-style architecture makes you feel like you are living in luxury. The resort offers three tennis courts and a climbing wall offer terra firma-based fun and for those who enjoy scaling new heights. There’s more to love here than your family can wrap their heads around!
Occidental Caribe is an unforgettable memory just waiting to be made. When can we expect you?
Get MORE from your getaway to Occidental Caribe. Now through the end of 2020, guests staying at a Premium Level room will get these additional perks exclusive to CheapCaribbean customers:
- Personalized welcome letter upon arrival.
- Bottle of rum/tequila/wine in room on arrival.
- An additional $200 in resort discounts.
Property Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The hotel will not accept any Spring Break groups. If the hotel does make an exception the following policy will be strictly applied: Students / youth are considered by the hotel as anyone between 16 and 23 years old. They will be required to sign a responsibility letter agreeing to leave the hotel if there is a disruption. Upon check in each student / youth will be required to leave cash deposit of $400 per person - no exceptions and cash only. Minimum age requirement for hotel check in is 18. Any guests under the age of 18 will require a chaperone. 1 chaperone is required per 3 students / youth under the age of 18. Minimum age for a chaperone is 28.
Legal drinking age in the DR is 18. Any guests under 18 will be given a wrist band that will not allow them to have access to alcohol at any venue and will also not allow them in the disco. All guests are required to wear wristbands. The cost for a lost wristband is $250 - no exceptions. The hotel does reserve the right to ask any student / youth to check out of the property if the hotel policies are not fulfilled without the right to a refund for the remaining nights of the reservation.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
***Important Information for our guests***
The Dominican Republic imposes various restrictions each year for Easter. The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday. The following regulations may be enforced:
*Motorized watersports may be banned
*Non-motorized water sports may be limited, or banned
*Alcohol consumption may be restricted (most resorts obtain a special permit which enables them to serve alcohol to nonnative persons during the ban)
*Music may be limited or silenced
These guidelines are currently vague because actual enforcement by the local government does vary greatly from one year to the next. Each year the actual policies are not published by the local authorities until just prior to Easter. These rules are designed for the safety of everyone, as beaches get extremely busy during this period.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13357 reviews
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Mar 20, 2020Worst Experience I have had
I think that this is possibly the worst hotel that I have ever been at. Every single day of our four nights that we stayed, we had to call for extra towels and call multiple times in that regard. One day our room was not made, and I called the desk 5 times over 5 hours, and ultimately was told that it could not be made. The staff member said that even though the cleaning staff would be unable to clean due to the time, he would send new towels and sheets. Even that request was ignored. Even when the room was cleaned there was still sand left on the tile floor. Bar staff were rude, and repeatedly spoke insults in spanish to customers who they believed could not understand them. Food had no labels as to what it included, making the resort very unfriendly to vegetarians. Their ‘open room mini-bar’ consisted of a not very cold fridge filled with 2 sodas, a juice, and 2 beers that we asked to be filled because it was not ready when we came in. Hot tub was not hot whatsoever and the water was plain unsanitary. Restaurants were not open as advertised. Two days in a row we went to the pizza place for lunch and were informed that it was closed and given no reason to the contrary. The water sports place, did not loan out the free boogie boards to 'water conditions' however both the neighboring resorts were renting out the boogie boards. Despite the perceived 'bad water conditions' paid attractions were still available. I would not recommend. I am usually not an unkind person and am empathetic of mistakes. However Occidental Caribe repeatedly made mistakes and showed little kindness or effort to correct them.
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Mar 17, 2020Great resort, good service, except for a major issue at the pool bar
Great resort, good food an good service. On a side note, there is only one complain that I have, but a major one. My complaint also comes from a lot of people who traveled to the resort with me (really large group). Unfortunately, the bartender Michael, who works at the pool, delivered a bad service to some of us. Why? he would simply prioritize people man tipped and women. The worst part of it is when I was with my girlfriend who's South American and he hit on her not knowing that I could speak Spanish. He literally cursed on me, disrespected me without acknowledging that I understood everything he said. I wasn't the only person in similar situation, and I hope that the next time I go back (and I really want to) Michael from the pool bar is not there, otherwise I'll have to choose a different resort. Ismael on the other hand is the best bartender in there.
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Mar 17, 2020
A nightmare vacation
A nightmare vacation really bad time terrible resort really sorry to say this but they need to improve a lot of things room are really old is rain inside,the food was terrible, no variety wifi don't work
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Mar 16, 2020Excellent experience.
We vacationed in Occidental Caribe 02/29/20-03/9/30. It was such a wonderful experience. Everything met our expectations. Hotel was clean, our ocean front room was nice and pleasant. All staff is extremely polite and helpful. There are many activities throughout the day and evening. We dined in all restaurants, hotel had to offer. I highly recommend Dominican restaurant, fish was excellent. I would like to especially thank our server Katiusca in the beach front bar. Always smiling, eager to serve with care and professionalism. We will be returning to this hotel next year.
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Mar 14, 2020Outdated, terrible customer service, good location
We stayed here for our anniversary. Amstar did a great job getting us to and from the resort. When we checked in, the resort gave us almost no information about the grounds, restaurants, or activities. We got to our room that smelled musty and noticed it was in need of some basic maintenance and upgrades. The furniture appeared to be from the 70’s. The red chair had several stains on it. The TV’s picture was blurred and only worked when it wanted to. The door frame was broke on the bottom and you could see into the hallway. The bathroom had a lot of lime build up on the tub. The handle on the tub fell off. The sink had several layers of thick caulk in spots. The tub backed up while showering. The bathtub was stained and didn’t look clean enough to stand in, let alone sit in. Customer service- the paper that had all the daily activities listed, you apparently had to go to guest service to get it, you just randomly find that out.... After booking a reservation at one of the specialty restaurants, we found out you only get so many guaranteed reservations based on your stay. Throughout our stay when we asked a worker a question they informed us that we had to ask that question to someone else in the resort, usually across the resort. The pools were nice clean and well kept. The customer service sucked and they made you feel like you were a constant inconvenience to them. You get what you pay for. If you want something cheap just to get to the Dominican. This place will work. But if you want nice and good customer service then pick somewhere else.