What We Love
- Send your children to the Core Zone Teens Club, where video games, socializing and other activities are available around the clock.
- Enjoy 24-hour room service as part of the Unlimited-Luxury® experience.
- Enjoy the solitude and tranquility of your luxury accommodations, complete with a furnished balcony or terrace.
Things to Know
- The resort is only 45 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
- Activities and onsite amenities are perfectly suited for adults and families.
Resort Details
- Various BarsMoments- Main lobby bar
Preferred Club Bar (Hours : 7 p.m. – 11 p.m.)- For Preferred Club guests only
Preferred Club Pool Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Preferred Club Swim-Up Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Prelude- Pre-dinner drinks
SandBar- Beach Bar
Scores- Catch the game and a refreshing beverage at the sports bar
Splash- Main pool swim-up bar
Spotlight- Theater Bar
The Mix- Bar and Swim Up Bar located in the Jungle waterpark
The Reef- Main pool bar
Faire- American-style restaurant serving burgers, salads, nachos and more- Air-conditioned - Various RestaurantsBarefoot Grill- Delicious burgers and hot dogs served beachside
Bluewater Grill (Hours : 6 p.m. - 10:30 p.m.)- North American steak house- Air-conditioned- Casual Elegance dress code- Seating capacity – 119 people
Capers (Hours : 6 p.m. - 10:30 p.m.)- A menu serving a variety of à la carte Italian specialties- New Pizza oven- Air-conditioned- Casual Elegance dress code- Seating capacity – 128 people
Carnival International Café (Hours : 6 p.m. - 10:30 p.m.)- Main buffet restaurant featuring a variety of local and international cuisine- Outdoor restaurant- Casual; Casual Elegance for dinner- Seating capacity – 470 people
Cin Cin (Hours : 6 p.m. - 10:30 p.m.)- Mediterranean cuisine à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 103 people
Coco Café (Hours : 3 p.m. – 10 p.m.)- Enjoy delectable premium brand coffee drinks at this relaxing café
Mercure (Hours : 6 p.m. - 10:30 p.m.)- French brasserie-style restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 78 people
On a Roll Burger Bar- Burgers served for late night bites
Spice (Hours : 6 p.m. – 11 p.m.)- Asian cuisine featuring Teppanyaki tables and Chinese wok specialties in an elegant atmosphere- 4 Teppanyaki tables are restricted to guests age 12 and older (up to 12 people)- 1 large Teppanyaki table for 24 people- Air-conditioned- Casual Elegance dress code- Seating capacity - 111 people
Sundaez (Hours : 12 p.m. – 12 a.m.)- Ice cream parlor
Tamarindo (Hours : 6 p.m. - 10:30 p.m. )- Mexican-style à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 124 people- Breakfast a la carte, Lunch a la carte only for Preferred Club Guests.- Dress code: Casual; Casual Elegance for dinner
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- Laundry/Valet service†
- Poolside service
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †New Explorer’s Club
includes cooking contests, a playground, splash zone, and indoor zipline, Indoor game room with TV and video games, Kitchen for mini master chef activity, Nintendo & xbox.
- Dancing
- Fishing †
- Hot tub †
- Kayaking
- Non-Motorized Water Sports
- Outdoor pool6 Swimming Pools including and infinity pool, children's pool
The below features will be available starting December 23, 2019:
-Family Fun pool featuring four waterslides and a lazy river.
- Sailing
- Scuba diving †
- Snorkeling
- Spa †
- Sports court onsite †
- Teen programs †Two-story Core Zone Teen’s Club with indoor area and an exterior area featuring Rock-climbing wall, a basketball court. Plus, a pool table, stage with a DJ Cabin and a set of drums, dance Floor, a bar and pinball & guitar games Available April, 2020.
- Tennis court2 Tennis Courts
- VolleyballBeach Volleyball
- Water activities †The Below Features will be available starting December 23, 2019:
Four Water slides in new family pool including: One Kamikaze slide, 2 Black hole slides, open slide in a crescent moon shape.
Family section water slide features:
-Kamikaze slide (must be a minimum of 12 years old and 4.6 ft; max weight of 220 pounds)
-Black Cave Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Black Mamba Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Easy Ride Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
- Golf †
- Helicopter/airplane sightseeing †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12088 reviews
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Jul 16, 2025Family Trip to Onyx
Preferred pool: Nelis: BEST WAITRESS! Friendly and helpful to my family. Inoel: knew my family by name. Helped us constantly and was very friendly. Alejandro: best bartender. Fun and energetic, also friendly and helpful! Capers: food was amazing! Our overall favorite dining experience. Hibachi: delicious and perfectly cooked! Preferred: Bartender Julio. Friendly, caring, helpful, and attentive. One of our favorites! Butler Osvaldo: 10/10. Helped us through some difficult situations caused by miscommunication in the office. He took care of my families needs without hesitation. He made sure we had dinner reservations every night, and helped communicate food allergies to restaurant staff. If we return to onyx, we would request him in a heartbeat. Pool: Preferred pool is one of our favorites of any resort we have ever been to. Angel helped us with towels and seats daily for our group of 6. The pool workers (waiters and bartenders) are the absolute best: Nelis, Inoel, Ismael, Alejandro.
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Jul 16, 2025
Great Pools, Great Staff, meh beach
I decided on this resort because it was family friendly, weather seemed good and the beach look very nice. We did pay for the "preferred" upgrade. In my opinion the upgrade was worth it. It gets you access to the preferred lounges that have top tier alcohol (coronas/Johnny red and black, etc.) Also it gives you access to both a family friendly pool (small, and meh, go to the main pool its great) and the adults only pool (never went once cant say if good or bad or anything). But for the us the benefit came from eating our breakfast and lunch at the preferred seating area (which doubles as a restaurant named Tamarindo at night). This was big for us because you can access the buffet and stay cool in the well Air Conditioned area. Also that AM breakfast team crew were amazing. They go to know our names and allergies... (aguacate for me). But the big big big benefit is the "butler" service. I hate that word and decided never to use it, our "Amigo" NOT BUTLER! was named Zorro. He was amazing, always smiling always around, super quick to text back if hes not around. He made resos at some places on the resort, for my daughters birthday, he sent up a cake and sash over the door when we were at the pool. So when we got back to the room...boom, she was so happy! Also he kept up with me a lot, always asking what he could do or answer any questions we had. The Amigo service for was a big plus for the trip. Im sure Zorro or the team of Amigos could help with near anything you could need/want within reason. While waiting for a drink at the swim up bar, I heard one dude talking to his Amigo , asking if there were places near the resort where he could play baseball ? Its the things like that , that can make a trip truly special. He just made us feel welcome. I do speak Spanish, but the wife and kid not so much. Zorro speaks English like he lives Downtown Toronto! Ha , so if thats a concern, its not a thing at all. On to the resort itself, firstly the resort is modern , clean, and nice. It was standard for a 4-5 star resorts in my view. The pools were really nice, and different. They had lazy rivers for the older/chill folks, the main pool (party pool) was huge with a swim up bar and a Kevin Hart/ The Rock team of bartenders. I dont know their names, but those two were like almost putting on a show while making lots and lots and lots of drinks (main swim up bar, busy busy busy busy). We didnt go to the slide pool, but from how it looks and the amount of happy kids, teens and adults leaving it and talking about it, im sure its also great. The beach on the other hand....I really wanted to spend most of my time their, but do to a few things it did not happen. 1st, they have Caterpillar Style construction trucks hauling seaweed looking stuff (but its called sargassum... i know weird name.. but that's what its called) all day. So while the view was nice, you got too see massive trucks every few minutes , all the time, always. 2nd the beach water like many places has the seaweed thing , so if your not in swim shoes...its really gross. Walk a few feet and it gets better, kinda. Its a nice beach but i wish i knew that it had these things going on before hand. Still ok just not what i was expecting for a top tier resort.
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Jul 15, 2025A ‘Dream’ come true
Great place to relax. So many restaurants and food to choose from. Room service can be a bit of a wait. Many pools and bars all around the resort. The staff is excellent and very friendly and accommodating. Nightly entertainment but felt like poor air circulation. During our stay the sargassum was heavy but still had nice time on the beach which they work hard to keep clean. Highly recommend Dreams Onyx.
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Jul 15, 2025
Sargasum is EVERYWHERE
We enjoyed this all inclusive resort tremndously. We had wonderful drinks made by an excellent barista named Carolina at the bar called Mixology. She had a special handcrafted watermelon drink that was fantastic. The Continetal resturant offered many options for food. The water slide was fun for all ages. Now....on the down side there was no access to the ocean becasue of the mountains of seaweed that littered the beach. It is called sargassum and was awful. It smells and then they try to chop it under with a tractor that uses smelly diesel. Also, there is smoking allowed almost everywhere plus next to Cuba, they are very proud of their smelly cigars. SO those were 2 big misteps for us in this trip.
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Jul 15, 2025
Dreams Onyx is amazing for Families!
Resort is beautiful and clean. Staff especially the bar staff are very accommodating to the kids! Buffet was very good and wait staff especially Carlos made everyone feel like they are a part of the family there. Each specialty restaurant had its ups and some downs but the French and Italian were heads and tails above the others in our opinion. Beach was beautiful despite the Sargassum issue this year. Can’t wait to visit again!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.