What We Love

  • Bring the family along! Each Oceanfront Swim-Up Suite is designed to give you maximum space for up to five family members.
  • Five-star treatment is the name of the game, with gourmet dining, premium drinks, personalized service and more right at your fingertips. 

Things to Know

  • Make a splash at Aqua Nick®, with over 20 amazing waterslides.
  • Meet 20 of your favorite television characters at Nickelodeon Place™.
  • Play for days at Club Nick and have the most rockin’ dance party ever at Plaza Orange. 
Hotel Promotions
Save with reduced rates.
The discount is already reflected in the vacations price.

Blackout dates may apply.
Applicable Dates:
Booking Dates: 26 Jun 2024 to 02 Jan 2027;12 Jun 2024 to 02 Jan 2027;04 Feb 2025 to 02 Jan 2027;13 Jun 2025 to 31 Jul 2025
Travel Dates: 04 Sep 2024 to 02 Jan 2027;04 Feb 2025 to 02 Jan 2027;13 Jun 2025 to 30 Apr 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • LOBBY LOCATIONS
    PIAZZA PIAZZA™
    Join the Teenage Mutant Ninja Turtles for salads, flat breads, and their favorite food, PIZZA! The dishes are made to share, so don’t be surprised if you find one of the Turtles sitting at your table. Or you can watch the dough rise and the cheese melt in our see-through pizza ovens.

    LE SPATULA LE SPATULA – MARKET DINING
    Named in honor of SpongeBob’s iconic spatula, this playful, family-oriented spot showcases oversized sculptural elements and food-themed show art to give guests a tantalizing taste of Bikini Bottom.

    SNICK LOUNGE™ 
    This sophisticated, ‘90s-inspired space is nostalgic without being retro. It serves as a family friendly game room, sports lounge and live music venue. Don’t miss the chance to hang out on the iconic Big Orange Couch!
  • NICKELODEON™ PLACE
    This themed complex boasts the Nick Bistro featuring Character Dining, Club Nick for kids and Plaza Orange offering entertainment for the whole family. It also serves as the main entrance to Aqua Nick. Located just steps from the hotel lobby, Nickelodeon™ Place can be reached by hopping on the shuttle from the designated stops located throughout the property. Upon arrival, guests can head straight to the Nickelodeon™ Shop, where they’ll find the ultimate in fan gear and memorabilia. It’s chock-full of Nickelodeon™ collectables, gifts, apparel, toys and more. Just outside the Nickelodeon™ Shop, guests will get the chance to Meet & Greet some of their favorite Nickelodeon™ Characters at scheduled times throughout the day.

    NICK BISTRO*
    Character’s Dining: Pajama Jam Featuring easy, family-friendly food selections this sit-down dining venue also serves as the Character Dining center for the resort. *Charge for Character Dining

    MAIN STAGE
    The main evening entertainment venue is located at Nickelodeon™ Place. Here, guests of all ages will enjoy a weekly array of shows and performances inspired by some of Nickelodeon’s most famous game shows.

    MAIN STAGE BAR
    Open during show times. International beverage selection to satisfy every taste.

    PLAZA ORANGE
    A high-energy, open-air urban amphitheater where guests can enjoy scheduled and pop-up performances.
  • SEASIDE BUILDING LOCATIONS
    YACHT CLUB, WORLD CUISINE Interactive food display with open kitchen ambiance offering cooked-to-order creations. The menus are inspired by our chefs’ travels around the world, with an emphasis on fresh ingredients and bringing a new spin to classic dishes. For the kids, there is an adjoining children’s section with its own food display where the entire setup is downsized to cater to our young guests. The Yacht Club is on the ground floor of the Seaside Building overlooking the stunning Caribbean Sea.

    GOOD BURGER™
    Inspired by the enduringly popular comedy sketch and movie of the same name, Good Burger delivers a playful burger joint experience with a classic Nickelodeon™ heritage. Elements throughout put a sophisticated and playful spin on the signature food items, classic pinstriped uniforms and phrases familiar to fans.

    BIKINI BOTTOM BAR™ & GOURMET CORNER
    Inspired by SpongeBob’s hometown, the Bikini Bottom Bar has a laid-back contemporary beachside vibe, making it the perfect place to grab a drink or relax with the family. Every detail, from the staff’s Hawaiian shirt uniforms to the names of the signature drinks, is designed to play up the delicious feeling of being on vacation with your favorite Nickelodeon™ friends. Enjoy your drink or lunch while gazing out over the Caribbean Sea. Located in the heart of the Seaside Building.

    COSMO’S SWIM UP BAR
    This swim-up bar grants your every wish, serving a wide array of virgin cocktails, fresh juice infused beverages, ice-cold beers and full international bar.

    WANDA’S SWIM UP BAR
    The more subtle of the two bars where Wanda has ensured that alcoholic and non-alcoholic beverages are prepared with a wide selection of fruits and international spirits to enjoy while you relax in the pool. Poolside waiters are on hand to conjure up your chosen refreshments.
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • Connecting rooms†
  • High speed internet access
  • Locker room
  • Newspaper
  • Pool
  • Restaurant
  • Room service†
  • Spa†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's program †
    - Meet More Characters: The family will be giddy with the many characters strolling through the resort, including some new faces we’ll be unveiling. Meet Blue’s Clues & You!, Butterbean from Butterbean’s Café, Dora and Boots from Dora the Explorer, Diego from Go, Diego, Go!, Shimmer and Shine, Cosmo and Wanda from The Fairly OddParents, Chase, Marshall, and Skye from PAW Patrol, SpongeBob SquarePants, Patrick, Sandy Cheeks, and Squidward, and the Teenage Mutant Ninja Turtles.

    - CLUB NICK
    Part clubhouse, part artist’s studio, Club Nick is our hub for free play as well as more structured family activities. You’ll find a mega ball pit, a two-story slide, a daily schedule of themed activities based on Nickelodeon™ characters, and a whole lot of do-it-yourself Nickelodeon fun, from arts-and-craft classes and science experiments to cooking sessions and mini theater performances. Look out for surprise visits from your favorite Nickelodeon™ friends! 
    • Located in Nickelodeon™ Place 
    • Daily supervised experience programs for kids from 4 to 12 years old
  • General †
    Resort Activities: When you stay at any of our five-star resorts in Riviera Maya, you can look forward to endless family activities for adults and little ones. Dive into one of our Scuba clinics in the pool, or get physical with yoga, stretching, aqua aerobics, pilates or dance classes. If you care to pick up a racket, we also offer two tennis courts  During the day, work on your tan and your skills with our beach volleyball or take a scenic bike tour around beautiful Mexico. Worked up an appetite after a long and active day? Attend one of our cooking classes!  Later, unwind and enjoy your evening with our special nightly entertainment, shows, performances, and live music. And all that doesn't even come close to encompassing the good times that await you during your stay!
  • Pool †
    Aqua Nick: Enjoy complimentary unlimited access to this sprawling 6-acres Nickelodeon themed water complex, surrounded by lush tropical gardens. If you’re feeling bold, take a plunge on one of our 7 exhilarating water slides. Afterwards, relax and enjoy the tropical breeze on our winding Lazy River, or continue the thrills on our fast-paced Adventure River. Your little ones can get in on the fun too with our PAW Patrol Adventure Bay Slides. Once you’ve worked up an appetite, grab a bite at any of our 4 food & beverage kiosks. Finally, unwind with the whole family at Bikini Bottom Beach.
  • Spa †
    Naay Spa includes a relaxation lounge, seven treatment suites including a couples suite, sauna and steam rooms for men and women, and a beauty salon.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2595 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We love Nickelodeon and Exotic!

    We love everything about Nickelodeon! Our butlers Sandra, Stephany, and Sandro made everything so easy and comfortable. Even when we had an issue they fixed it as soon as I told them about it. Alex at Piazza made my husband’s birthday dinner unforgettable! He anticipated all of our dining needs and made sure we enjoyed everything. Also, our butlers made a special birthday balloon presentation to surprise him when we got back to the room. My kids never want to leave every time we go. Thank you to Nickelodeon and Exotic for another relaxing and fun vacation.

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing time for the whole family! Great food, drinks, and fun!

    I don’t often write reviews, but Nickelodeon Resort exceeded every expectation so I wanted to help anyone on the fence about booking here hopefully decide to give it a shot. Starting at arrival - we had to wait a little longer than we would have liked at the airport for the transfer, but the transportation is free so I can’t ding anyone for that. I might suggest booking a private transfer if you have the means, it would be less time in the heat waiting for the shared shuttle. The Lomas Travel employees were very nice, helpful, and easy to find. The hotel is less than 30 minutes from the Cancun airport so it’s a pretty easy trip. Once you arrive at the hotel, we did not have to wait for check in and it took about ten minutes. We did not receive the kids slime slushies or welcome drinks but I’ve seen others get them. It probably depends on when you arrive. They did try to upsell us on a nicer room but we politely declined and it was not an issue. They also want you to go talk to the Lomas Travel desk and concierge, but we passed on both and went straight to the room. My guess is that this is where the sales pitch you see on other reviews comes from, but this was not our experience. Even at the Lomas Travel desk, the gentleman let us know what they had to offer but was not pushy at all. The lobby is amazing and there is a play area to drop the kids off while you check in. The room was fantastic for the most part. We had a king suite and the partition is very nice to have. The pool off the room wasn’t heated, but in July the temperature of the water was pleasant. If you watch any of the YouTube/TikTok reviews, that is exactly what you can expect from the room. The Murphy bed slanted down a little bit which caused one incident of falling out of bed, but otherwise the king bed was comfortable and the finishes were very nice. It’s a little noisy but nothing out of the ordinary. The mini bar is well stocked but you do have to request replenishment. The hotel portion doesn’t seem that big and the resort never felt crowded during our stay. The rooms on the pool level cost extra but I honestly don’t know why. People can see right into your room if they’re using the pool. The beach isn’t anything special but the view is great. They have character meet and greets in the hotel building which is nice, and there is a secondary front desk so there is always staff there. The food was good to very good across the board. We went on a Royal Caribbean cruise last summer and I went to an all-inclusive in Cabo last winter, and the food here was MUCH better than both. Good Burger was a hit with the kids but the better food for dinner was at Piazza and Yacht Club. Piazza is a family style experience where they send out food for the table without you ordering, however you can order a la carte if you’d like. Yacht Club was the favorite of our group which offered Mexican cuisine and a ton of variety. Le Spatula is essentially the only breakfast option but it has a huge selection and we were very happy eating there daily. Bikini Bottom Bar was also a lot of fun with a great indoor/outdoor vibe. Snick Lounge had the best service aside from Yacht Club. We never tried the room service but heard from others in our group that it was good. The buffets are appreciated with young kids. If I had to nit pick, you do run out of options after a few days so if you are here for more than three nights you will need to repeat dinner spots. That being said we were still happy to eat at Piazza and Yacht Club twice each for dinner. There was also a steakhouse that we did not try. I think there was an up-charge for it but even if not, we wouldn’t have taken kids there because it looked pretty fancy. The absolute highlight was Aqua Nick. Our kids had never really been to water parks so we were a little skeptical, but the resort really knocked it out of the park with Aqua Nick. You can easily spend 4-5 hours here. The drinks aren’t quite as good as the resort but the food is good and the process is very streamlined. There is another buffet here that we did not try called Nick Bistro. It’s a great water park and did not feel crowded until Friday, but even then it wasn’t bad at all. The slime time at 1:30 is a highlight that everyone got a kick out of. Everyone loved Aqua Nick! There are two kids clubs on site that are for ages 4+ if you want to leave them there. One is in the hotel building and opens at 2 PM, the other is at Aqua Nick and starts at 9 AM. They have activities all day (ninja turtle mask making, cupcake decorating, slime making etc.) and the staff is wonderful. They are strict on the age limit, but for kids under 4 they can stay as long as an adult is with them. Our kids had a great time in both kids clubs and it’s such a valuable amenity. There are some drawbacks which are mentioned in other reviews but I will reiterate here. The first is the shuttles. It’s a little annoying that the two main areas are so far from the hotel rooms, but the shuttles come fairly often and we only ran into issues a couple of times where we had to wait more than a few minutes. You could also walk if you really wanted to, it’s only about 1km from the rooms to the action. The price of souvenirs and anything not included is pretty shocking. Plushes are easily $70+ and even a kids rash guard (size 2) was like $140. This is obviously not a reflection on the hotel itself, but if you’re a golfer, the golf options in the area are limited and very expensive. It’s also hard to find a lot of information about the hotel ahead of time on their website. We needed to call a couple of times and you can’t even really find info on spa treatments. They have a website when you get here but there isn’t a lot of paper and almost everything is on their app or via QR code. None of my criticisms take away from my five star rating. At the end of the day, our kids had the time of their lives and they slept so well at night because they were wiped out from all the fun. The service across the board was spectacular and we felt so welcome. I’m not dismissing anyone else’s experience, but we did not have anyone approach us for a timeshare pitch nor did anyone else really try to get us to spend any more money. I think the concierge might have, and they were starting down that road a little when I stopped by once, but they stopped when I said I had to go get my kids from Club Nick. The hotel has activities and character meet and greets all day so you really have a lot of options that are already included. I can’t recommend this resort enough so if you’re on the fence, I was as well and I’m glad we booked this as our family’s big trip for 2025!

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family Vacation!

    My family loves this resort, especially the water park, Aqua Nick! It has several attractions, great safety measures, good food and drinks, and amazing shows, making it a standout feature of the resort. The Nickelodeon-themed decor throughout the property is fantastic and adds so much fun to the atmosphere. The water park never felt overcrowded, allowing us to fully enjoy everything it has to offer. The staff are incredibly friendly and helpful, from VIP Tickets (a huge highlight goes to Dina for her standout service), to Nick Bistro (thank you to Fanny, Ximena, and Ricardo for the exceptional service), to Host Luiz Lora and Team Nick for the excellent entertainment and energy they bring every day. While at the resort, you must visit Piazza, the Italian restaurant, the carpaccio and lasagna are the best dishes we have ever had! Thank you, Jessica Barrera, for the excellent management and customer service. And a huge shoutout goes to the butler, Sandra, who always goes above and beyond what we expect! Her kindness and attention to detail always make our vacation even more special! THANK YOU!

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amigo Spirit

    I was a Global airline Flight Attendant for over 25 years…traveled the world… BUT NEVER EVER have I been to a resort like Nick Rivera Maya!!! ❤️Five Star resort & EVERY PERSON you come across is SO HELPFUL/ Amigo spirit! It’s FUN too with Slime night & the BEST water park😍💦💦! All inclusive is REALLY all inclusive here! Delicious cuisine & lovely drinks to your hearts desire❤️!

    Jun 23, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Overrated Hotel

    This hotel is extremely overrated, despite having a good waterpark. The rooms, waterpark, and lobby are separated, requiring a shuttle to get to the rooms. Other than the meet-and-greets with the characters, there's nothing noteworthy. The price per night for two adults and two kids is $1000, which is not worth it. The room location was good, with direct pool access, but the room itself was very cramped with a table, separated walls, and tight spaces. The walls and floor were constantly wet due to condensation, the bed was moist, and the bed linens smelled bad. This hotel is a 3-star establishment at best.

    May 11, 2025
Hotel Advisories
  • AdvisoryNickelodeon Riviera Maya will be charging all guests an Environmental Fee of $26.89 mexican peso (approx 1.30 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel.
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet Policy : Pets Not Allowed

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