Resort Details
- Buffet Restaurant - Miramar
Breakfast: every day
A la carte Breakfast: every day – Terrace area.
Lunch: every day
A la carte lunch: every day – Terrace area.
- Premium Level Lounge
Offering food and drink service to Premium Level guests.
- Specialty a La Carte Restaurant
-Japanese restaurant “Sapporo”
-Italian restaurant “ La Dolce Vita”
-Mexican restaurant “Agave”
-French restaurant “La Comedie”
A la carte service available
- Various Bars- Music & Pool Bar- Bahia Bar- Bahia Bar Terrace (Live DJ music, Participation activities)
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Lobby†
- Lounges/bars†
- Luggage service†
- Pool†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Lobby†
- Lounges/bars†
- Luggage service†
- Pool†
- Restaurant†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- General †- Aquatic sports- Dressel Divers ($)- Dolphinaris
- Gym †Barcelo Maya Riviera gym
- Miniature golf †18-hole golf course.
- Non-Motorized Water Sports †
- Pool †
- Spa †Barcelo Maya Riviera Spa
- Sports court onsite †
- Tennis court †
- Theatre †Hotel will be providing a different experience to the guests, offering a Mexican Fiesta every Thursday at the main theater – Maya Arena, which will provide a Dinner & show as well a buffet of traditional Mexican food, Souvenir fair, mariachi, traditional Mexican ballet and live music.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6792 reviews
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Jul 03, 2025Hard to do better than Barcelo Riviera Maya
Top notch resort! Adults-only (i.e., no kids around) was a surprisingly great thing about the stay. It makes it peaceful and quiet. Hard to do better! Highly recomended.
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Jul 02, 2025
Come see Katia at the Pool Bar
Pool bar was amazing! Katia Cespedes took such good care of us. Amazing personality and service. Pool was relaxing and not too crowded as it was the quiet pool. Wife and I enjoyed ourselves daily at the pool. Lounge chairs were easy to get. Will be back to visit again.
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Jul 02, 2025
Fun relaxing time.
Love the hospitality team poolside, kept the Frappuccino’s & water coming all day. Shout out to Felipe, nahomy, juan, and Karla on the f&b side. Irelli was a gem figuring out activities and entertainment
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Jul 01, 2025Excellent service
Excellent service from Carlos Lopez. He is very attentive and kind. Always is around asking to serve. The drinks were tasty.
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Jun 30, 2025
Quality control
If I could give 3.5 stars, I would—because that’s more reflective of how I feel. Here's the breakdown. PROS Beds are incredible — seriously some of the best I’ve ever slept in. Nighttime entertainment is top-notch — fun, high-quality shows that exceeded expectations. Spacious rooms — big, comfortable, and modern. Epic pool — large, clean, and well-designed. Access to the entire Barcelo complex — being able to explore the other resorts and amenities was a huge plus. CONS - The food was... rough. Especially at the buffets. We found hairs in our meals, and more than once, ate numerous pieces of rotten-tasting seafood, and wandered around feeling repulsed by most of the offerings by our second day. The à la carte restaurants were significantly better, but overall, food was a low point. There is an excessive amount of poor-quality food available and it just leaves you feeling a bit gross at the end of the day. - Strict and poorly-communicated dress codes. Men must wear pants to the restaurants—something we didn’t know ahead of time (and didn’t pack for). Staff wasn’t super helpful in communicating the rules, either. - Learning about their dolphin abuse was also problematic. We read after booking that the resort had recently come under fire for dolphin mistreatment, which put a damper on the experience. That said, Maya Riviera is the nicest of all the hotels in the Barcelo compound. The whole complex really is like a Disneyland — there's a shopping mall, a shuttle bus system, go-karts, a waterpark, and more. At the end of the day, the price point ($150 per person/night) made this feel like a decent value. We chose it because it looked modern and seemed to offer a lot for the price — which it did. But would I come back? Probably not — the food was the dealbreaker.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.