Welcome to the place where everything has soul
Blessed with one of the Caribbean region’s longest white sand coastlines–a whopping 48 kilometers (30 miles), dotted with sky-reaching coconut palms–Punta Cana is the land of rest and relaxation by the sea.
Travelers can enjoy 11 Blue Flag certified beaches, shopping malls, fine restaurants, banks, clinics, workshops, supermarkets, and schools. Punta Cana is also a golfer’s destination, a romantic wedding haven and a wellness corner to enjoy relaxing and wellbeing activities.
Respect the natural habitat and Nature Oasis of peacocks, turtles and native birds that inhabit Meliá Punta Cana Beach.
Explore the culture, the land, the people, the local traditions, rituals, food, communities and the natural wonders of the region.

Wellbeing Spaces

SOCIAL SPACES
Immerse yourself in Social Spaces with guests of similar interests and activities that enhance your wellbeing and help you reconnect with your surroundings and groups.
SILENCE SPACES
Our Silence Spaces invite you to reflect and connect with your inner being. Solo painting, sound healing, meditation, reading groups and rituals in a spiral labyrinth let you disconnect from the world and find yourself during this wondrous retreat.
SENSORY SPACES
Awaken mind, body and soul in our Sensory Spaces—with the restorative healing therapeutic touch of YHI Spa body artisans and an Atabeira water ceremony. Rouse the natural rhythms of the body with this truly therapeutic and healing experience.
CULINARY SPACES
Eat exceptionally well in our Culinary Spaces. Replenish with energy snacks, freshly squeezed fruit juice, and unique organic, vegan and vegetarian options. 
PERSONAL SPACES
Rest, relax and unwind in our Personal Space for wellness, exclusively in The Level Wellness Suites—boasting the finest rooms, the best amenities and a wellness experience that’s second to none. A Well-Stay designed by DELOS Room* is enriched with Meliá wellness rituals, including thermal mattress, aromatherapy, air purifier, vitamin C shower infuser, Stay Well interactive mobile app with access to Cleveland Clinic wellness program and Dr. Chopra meditations.
(*) Only available in The Level Wellness Suites.

Property Information

Total rooms: 465

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Resort Details

Dining

You don’t have to go far for delicious food and drinks, these options have you covered.
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Amenities

Treat yourself to everything that this resort has to offer and more.
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Activities

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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Hotel Advisories

Advisory *Important information* Motorized water sports are banned by the Dominican Government during holy week.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 8529 reviews
  • 3.0 star tripadvisor rating
    Honeymoon

    We loved the short time we had before my wife became ill. She developed a bacterial infection in her stomach during our stay which kept us for enjoying the scheduled activities. We missed out on the spa and excursions that were all fully paid for. Overall, Melia was great. We’re just disappointed we couldn’t take advantage of the full experience. Feeling like we missed out.

    May 20, 2024
  • 1.0 star tripadvisor rating
    Not at all 5 star

    This is not a 5 star hotel. Not the food, service or accommodation. We have just had a 9 day stay at this resort. On arrival there was a mix up with our booking (no fault of the hotel) but Ferdinand on reception was totally unhelpful and downright rude. The rooms were tired and not to a 5 star standard, the main shower head did not work, they were informed if this immediately but never came to fix this. The hairdryer holder was hanging off the wall so was the extractor fan cover, the plugs in both the sink and bidet did not work and the makeup mirror was hanging by thread. The tv contrast was so dark you couldn’t see and there was no way of adjusting this. The room was cleaned ok but every single day I had to call down to the concierge to tell them that things had not been replaced be it towels, flannels, coffee, water etc and the soap in the dispensers was 90% water and this as I said was every day and to add insult to injury we were approached by the maid who wanted to tell us that she was not in for the next 3 days so could she have a tip now!! At breakfast not once did the waiter say good morning or even smile and this we found out was because he wanted us to tip him everyday infact this is how it works in this hotel, you tip everyday or you get bad service. The food was very average even in the a la carte restaurants. In the main buffet restaurant the food was open to the elements with fly’s all over the cold food which I might add was not kept cold enough so the cheese and cold meats all looked sweaty. The toaster never worked properly and even though they had upteen complaints they made no attempt to put this right. The staff at the pool bar were the nicest in the hotel but there was no drinks service around the pool (which I have never come across before). All in all our stay was not at all enjoyable and the only nice thing at the hotel are the grounds. So if you want a nice enjoyable 5 star holiday do not choose this hotel.

    May 20, 2024
  • 4.0 star tripadvisor rating
    Hotel good

    It’s a very tranquil hotel/resort. With all places there will always be some staff that can completely spoil your experience. The upgrade to the Level isn’t worth the price. In terms of outside the resort there isnt much and staff tend to deter you, didn’t stop me though. You don’t see the real Dominican Republic at the resort or Downtown, you will need to travel to Bavaro to experience that. The food is genuinely the best I’ve had in terms of selection and quality and the options of booking a restaurant is an added bonus. TOURS, be very cautious when booking. The Dolphin tour they say they’re free to come and go but they’re fed so come back which in reality is not true. La Hacienda Park is bite sized where you can do several activities. The reality is you spend 10 min driving a buggy and 10mins at the river. The hotel have nothing to do with them, just allow them to offer these tours to guests. So be wise and avoid Dominican Discovery tours when approached and I’m sure your holiday will be amazing!! Overall id say this hotel and location is ideal for the slower paced people of the world that either like to chill and do very little or need to reset and energise.

    May 19, 2024
  • 5.0 star tripadvisor rating
    Outstanding Vacation

    Don't underestimate the value of having a concierge when deciding whether to choose to upgrade your vacation. Our concierges, Juan Adbricoles and Jose Minaya, were incredible. They took care of all the pesky details...booked dinner, massages, cabanas, changed money for us, even found bandages for a stubbed toe. Having access to them made our vacation very relaxing. We stayed in the Level section of the resort. The rooms were clean. Food was good and the rest of the staff very friendly. An easy trip to recommend.

    May 19, 2024
  • 4.0 star tripadvisor rating
    Phenomenal Service

    Our concierges, Juan Adbricoles and Jose Minaya, were awesome and made our vacation very relaxing. The rooms were cleans and kept very clean. Food was good, but we had limited options for gluten free, but the staff was knowledgeable on what we could eat.

    May 18, 2024