Melia Punta Cana Beach Resort - Adult Only - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9715 reviews

• 

  Melia Punta Cana Wellness Level is amazing!!

  My overall experience was excellent! The gardens and grounds are beautifully manicured. The walkways and spaces are spacious, comfortable and visually appealing. My concierge, Oliver Dominguez was excellent. Personal, friendly and very organized. Oliver helped make the holiday great.

  Mar 17, 2025
• 

  A Week in Paradise

  We just returned from a week of wellness and pampering!! We stayed as Level Guests and were lucky to have Oliver as our concierge! He spoke excellent English, was kind, helpful and was able to make whatever we needed happen! He got us all of our dinner reservations at our requested time with no hassle. When we would message him he was quick to reply! Thank you Oliver for making our week so seamless ❤️ Our room was perfect! Clean, cool and a comfortable bed and pillows. Every meal was delicious! I personally enjoyed the “wellness” options. The pool was relaxing, the beach was clean and we had no issue with getting chairs at the pool or beach. We did not get up early to reserve them either. The grounds are immaculate. We used the spa each day for hydrotherapy and I had the best massage ever!!! Like the best!! I have no hesitation in returning to this resort! My only suggestion would be to expand the gym and have more free weights. The rooftop bar had beautiful views, nice ocean breeze, beautiful furniture and the bartenders made excellent drinks! One night there was a saxophone player and that was excellent! I would suggest live music there every night!! Such a great space to utilize!

  Mar 16, 2025
• 

  Amazing Grounds & Fun Activities!

  From a NON LEVEL GUEST PROS 1. The grounds and beach are very well maintained. Everywhere you look is beautiful and the grounds crew work very hard. 2. There are lots of daily activities to participate in—yoga, bike riding, aqua fit, candle making, painting, chocolate sampling, dance lessons to name a few. The activity crew was very energetic and engaging. Most activities were only about half an hour. (Although the bike ride was more like an hour—but we enjoyed it!) The activities made our experience better! We also had fun at the night activities—a Michael Jackson show, retro show and silent disco. All very fun. 3. We enjoyed the variety of foods. The buffets at dinner and lunch were on a rotation so there were many options. We enjoyed the freshly made tacos and stir fry at lunch time. Also the ice cream at lunch was a treat. CONS 1. The rooms are dated. Ours was clean and spacious and didn’t have much a view. But we were typically outside and enjoying nature. 2. There aren’t very many restaurants. We went to the Vietnamese and Mediterranean restaurants. They were decent. The buffet also rotates so it’s not the same every night. We didn’t mind eating at the buffet. It let our day have more flexibility and it offered a variety of foods. 3. Pool chairs. It was hard to find chairs around the pool. Many guests wake up early (like 5:30 am) to reserve seats. And in our experience many chairs sat reserved all day long instead of people actually using them. TIPS 1. I found the best drinks were at the LOBBY BAR. Different bars also had unique drinks which was fun. Our favourite was a Banana Mama. They also offer a different daily wellness drink. 2. Best coffee was at the juice bar outside the dinner buffet. Freshly brewed coffee every time. 3. It is a bit of a distance from the lobby to the beach. They offer transportation and often we would walk. We were also lucky because we were at villa 6 which was in the middle of the resort. 4. Some activities had limited spots (i.e., biking, candle making, painting). Arrive a few minutes before things start to make sure you get a spot. Overall, we had a great experience. The staff were welcoming and helpful. The weather was incredible.

  Mar 16, 2025
• 

  Disappointing

  Melia Punta Cana Beach 3* Stayed in a Level room for a week at the end of February Resort is in a great location on a beautiful stretch of beach with nice walks in both directions and very calm water. Room was very basic, tired furniture painted over many times, huge gaps around the door – previous posts mentioned cockroaches, we only found one dead one outside the room, but stuffed the gaps with towels as a precaution. Bathroom fixtures loose so no temperature control. Housekeeping kept the room clean, turndown service happened 4 out of 7 nights.No hot water for one of our nights. Food was a major disappointment – breakfast at the level arrived stone cold both times we tried it; never a fan of buffet so lunch was usually a sandwich from the coffee shop or the level self serve. Dinner was generally a fiasco – fish is my go to dish in the Caribbean and here it was either overcooked, or under cooked. Might be the first all inclusive where we have gone home hungry. The gym is tiny for a resort this size with very little equipment, most of which was occupied when we showed up. In fact this was a theme everywhere as all the shady spots on the beach or around the pool were gone by 7am. There is nothing relaxing about getting up at the crack of dawn to secure a seat. As for Level, save your money, drinks were all no name, the level areas are not that well defined and no one is checking anyway, no guarantee you will find a seat in the level area. The lobby bar was serving cocktails in paper cups! This was our third time in Punta Cana in the last 4 years, this resort was the most expensive but not in the same league as the others with poor food , tired rooms and the shortage of seating.

  Mar 16, 2025
• 

  Service top notch but good luck finding a beach/pool spot

  This was my second time to Melia. As always, service is top notch. I stayed at the level beachside both times which I’m glad I did. They really make you feel like a queen! Juan A was a great butler and my housekeeper Araceli was incredible. The decor of the hotel is beautiful. The beach is swimmable and clean. Overall the food was good. I didn’t care for the level exclusive Quimera. I found the food to be bland. The buffets had some amazing desserts and the food was fresh. Some of us joked that the “queso” was ballpark cheese. I also ate at Mar de Sal (Mediterranean) and Muoi (Vietnamese) both of which were amazing but you do need reservations. Bartenders and servers were attentive for the most part but they do get very busy especially during spring break. The negatives: the location of my room was awful- right in front of the closet that stores the maids items. They start early and work all day. It’s very loud so you can’t sleep in. That leads to my next negative- the lounge/ towel situation. It is not monitored so good luck finding a spot. For the amount of money I paid I should not have had to fight for a spot! It was bad at the pools and beach. I know employees had time to collect towels because a few were playing volleyball with guests and some were just standing around anyways. Maybe because it was spring break I’m not sure. I will probably try a different property next time.

  Mar 16, 2025