What We Love

  • Napping along the beach in one of the resort's hammocks. Beach bliss.
  • Basking in a Bali bed poolside. Sweet, sunshiny days ahead.
  • Top level service where you'll want for nothing. Prepare to be pampered.
  • De-stress at the spa. You'll find more than 60 indoor/outdoor treatments.
  • Splurge on RedLevel service & enjoy personalized extras - Butlers, private pool, free Wi-Fi & more.
  • Bonus: no passports or visas required to travel to Puerto Rico!

Things to Know

  • The resort is away from the hustle and bustle of San Juan, so nestle in and relax.
  • Pack some beach shoes because the shores can be rocky.
  • Rent a car if you want to venture out and explore Puetro Rico. El Yunque Rainforest is stunning.
  • Golf at two 18-hole championship courses. Discounted greens fees, tee times, and lessons.
  • Get sporty on the tennis court, b-ball court or at the gym. Always good to break a sweat.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Cafe Soleil
    Features International dishes with a Caribbean influence. Serving breakfast, lunch and dinner. 
  • Nami Asian Bistro
    Offers 4 themed restaurants in 1 including a full-service sushi bar, teppanyaki, a Pan-Asian style infused with Latin influences and a Soba (noodle) bar.
  • Pasion by Chef Myrta
    Taste the local cuisine prepared by award winning local chef in a tropical setting with indoor and al fresco dining.
  • Tempo
    Contemporary Italian-Mediterranean cuisine.
  • Various Lounges/Bars
    - Avenue Bar
    - Martini Bar
    - CoCo Lounge
    - Wet Pool Bar & Grill
    - Royal Service Exclusive Pool Bar
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Game room
  • Gift/News stand†
  • Golf†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact hotel directly for packages & pricing.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is a children's pool on-site.
  • Children's program, onsite †
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby) †
    A 36-hole course is available.
  • Hot tub
    There is an outdoor hot tub.
  • Non-Motorized Water Sports †
    Snorkeling
    Paddle boats
    Kayaks
    Aqua-trykes
    Windsurfing
    Canoes
  • Pool
    There are 3 pools on-site. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 3 tennis courts on-site.
On-Site Attraction
  • On-site Entertainment
    Live daily entertainment
    Karaoke
    Theatre
    Theme parties (additional fees apply)
Off-Site Attraction
  • Old San Juan
    Approximately 40 minutes from hotel. 

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2963 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great for families!

    Great secluded property with an amazing calm beach area, which is great if you have little kids. My kid favorite thing was the daily activities coordinated by Nanette Rodriguez. She treated us and all the kids with kindness and patience. The only downside is that the hotel did not offer after hour entertainment. All was there to do was the lobby bar with sport games on the tv.

    Jul 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dinner

    Food was amazing plus the server Anthony was the best server ever made me feel at home love this place!!!!!!!!!!!!!!!!!!

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    The experience in Prime 787 were excellent. Angelo was very attentive and kind. The food, excellent. We like very much, the food and the ambiance.

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Some good, some great, some could be better but all in paradise

    A beautiful, sprawling complex. You don't feel crowded by people. With three pools and plenty of beach space there's room to feel private. Our room was comfortable and clean. Housekeeping was a bit pushy when we tried to use do not disturb (they have an "occupied" sign. The bar beyond the "lobby" turns the music up too loud but outside of that area the sounds of fountains, the beach, and delightful frogs abound! While secluded there are many dining options on site. There is a trolley to help you get around but, be ready for a wait. We waited 10-15 minutes more than once and there was no where to sit while waiting. Overall I would recommend a stay here and would happily come back.

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Plan your party here!

    The staff was the best! Always eager to make sure we were happy and comfortable. Jailenne Mendez was an angel. We had a birthday party for our 1 year old niece and J. made it special. Great resort. I would come again!

    Jul 04, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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