What We Love
- Napping along the beach in one of the resort's hammocks. Beach bliss.
- Basking in a Bali bed poolside. Sweet, sunshiny days ahead.
- Top level service where you'll want for nothing. Prepare to be pampered.
- De-stress at the spa. You'll find more than 60 indoor/outdoor treatments.
- Splurge on RedLevel service & enjoy personalized extras - Butlers, private pool, free Wi-Fi & more.
- Bonus: no passports or visas required to travel to Puerto Rico!
Things to Know
- The resort is away from the hustle and bustle of San Juan, so nestle in and relax.
- Pack some beach shoes because the shores can be rocky.
- Rent a car if you want to venture out and explore Puetro Rico. El Yunque Rainforest is stunning.
- Golf at two 18-hole championship courses. Discounted greens fees, tee times, and lessons.
- Get sporty on the tennis court, b-ball court or at the gym. Always good to break a sweat.
Resort Details
- Cafe SoleilFeatures International dishes with a Caribbean influence. Serving breakfast, lunch and dinner.
- Nami Asian BistroOffers 4 themed restaurants in 1 including a full-service sushi bar, teppanyaki, a Pan-Asian style infused with Latin influences and a Soba (noodle) bar.
- Pasion by Chef MyrtaTaste the local cuisine prepared by award winning local chef in a tropical setting with indoor and al fresco dining.
- TempoContemporary Italian-Mediterranean cuisine.
- Various Lounges/Bars- Avenue Bar
- Martini Bar
- CoCo Lounge
- Wet Pool Bar & Grill
- Royal Service Exclusive Pool Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Game room
- Gift/News stand†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box†
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact hotel directly for packages & pricing.
† Fees may apply
- Children's poolThere is a children's pool on-site.
- Children's program, onsite †
- Direct access to a beach
- Fitness center on-site
- Golf location (onsite/nearby) †A 36-hole course is available.
- Hot tubThere is an outdoor hot tub.
- Non-Motorized Water Sports †Snorkeling
Paddle boats
Kayaks
Aqua-trykes
Windsurfing
Canoes - PoolThere are 3 pools on-site. This property has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 3 tennis courts on-site.
- On-site EntertainmentLive daily entertainment
Karaoke
Theatre
Theme parties (additional fees apply)
- Old San JuanApproximately 40 minutes from hotel.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2912 reviews
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Jun 13, 2025Good
While I couldn’t finish the entire pizza, enjoyed it. The honey aspect also really makes it great Special thanks to Edwin for his help in preparation. Also appreciated the customer service.
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Jun 13, 2025
Great quick weekend trip
They have done a great job enhancing the experiences there. Golf cart transportation is very nice as well. Breakfast was very good!
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Jun 12, 2025
Acknowledging Anthony
Nori was a great experience to have dinner and our server Anthony was absolutely wonderful from beginning to end. Suck a kind spirit. He made this a night to remember!
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Jun 12, 2025
Private paradise with 5 star service!
My husband and I originally booked for just one night but loved it so much, we extended our stay. The hotel feels incredibly private and peaceful—even when it’s busy. The pool was amazing, the beach was beautiful and secluded, and the service was honestly the best we’ve experienced in Puerto Rico. Our room was super spacious and comfortable, and the food at both the steakhouse and buffet was outstanding. We’re already planning to come back for a longer stay!
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Jun 12, 2025Average at best but I will not return.
I will start by saying the facilities are beautiful and the weather was great. Unfortunately, we left perplexed by a number of things. 1. The resort boasts a number of places to eat but all of which had different times they opened and closed. There were multiple days where we wanted to have dinner only to find out that a specific restaurant was closed. We would ask the employees and no one could tell us when or if a restaurant was closed. It was very, very frustrating. 2. Wait staff. They did not want to be there. In many instances, they came across as short and rude and bothered. The wait staff around the pool rarely stopped by even if we had the red flag displayed indicating we want to order drinks or food. 3. The pool. There was iguana poop and throw up in the pool and it took forever to get someone to clean it up. It was disgusting and unsanitary and there was no sense of urgency.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed