General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1938 reviews
Great two weeks at Mango Bay. Rooms in annex adjacent to noisy karaoke bars Sunday evening very loud in room until 2 am, rooms clean and comfortable especially the beds, maid service very good. Restaurant mainly ala cart, nice wine all included. Great service. Good pool side drinks service. The beach is small but you can walk along north and south. Beach staff are the laziest people I’ve ever known they hide to there beach shed all day, big effort to help, I spoke to manager who said he would put a rocket up Them. If you are looking for a flash hotel this is not for you but if you want a friendly hotel with great service the Mango is the place for you. We met people who have been returning for years as will we.
A good alternative.
Upon arrival it appeared strange to sign a liability waiver re; Health and Safety re; watersports and the beach area but hey ho. Due to previous reviews my wife and I chose to book the catamaran trip upon arrival, though disappointingly this was fully booked with six on standby six days in advance !!. Following a lengthy check in process we were escorted to our room which was a condo in the Palm Beach Apts, which was spacious and had a private pool, hence i cannot comment on the hotel rooms, but beach / bar chatter would indicate you are best to upgrade away from the road where it can be particularly noisy over the weekend due to street parties etc. The AI is of a good standard with a la carte most meals with a few buffets thrown in to provide a variation. The bar is well stocked too with a variation of beers, spirits and cocktails too. I find the Caribbean staff to be of a mixed standard which appeared evident at the Mango Bay with the delightful Peter and Tre engaging with customers very well, Marcia and Pedro professional, courteous and friendly and positive mentions for Maxine and Joyce too. However, the beach staff were a mixture of total disinterest and robotic. The pool and beach appear fine and pretty well kept. Three words of warning; The beach has an extremely sharp incline once in the water therefore older guests proceed with care. There is a rope to pull yourself out but this needs a degree of physical strength. When checking in you are given detail of the sunbed / towel process which dictates your towel will be removed if left for more than half and hour, or one hour for lunch. This was ignored as there was a large group celebrating an elder birthday, who would reserve their sunbeds pre 7am and took around the full 16 on the terraced area which maybe elder guests may have benefitted. Nothing was done about these and others, and selfishly this was done every day of their stay if they were around the hotel or not. ( We used to blame other nationalities for this but embarrassingly i find Brits the worst ). We still went on a catamaran provided by one of the beach fellas passing by which was pleasant enough though the two hours turned out to be one and a quarter. $80 dollars for two but received $20 refund for the short trip. Ultimately, this is a good standard and although the Oceans Two in the south is a nicer hotel the AI is a good alternative and with eats and drinks out pretty expensive makes for a good choice. We tend to eat out quite a bit usually, but the food was really good therefore were happy to eat at the MG. There appeared to be a heck of a lot of returning guests, which is a positive. Enjoy.
Visited this hotel from 2-9 March. The hotel is situated on a very noisy and busy road with loud music from bars at night until the early hours. If you are in a garden or pool room the noise I was told was extremely disturbing . On arrival we were told we had been upgraded from the superior room we had booked. The room we were given was opposite the bar and was clean but very basic and outdated. The electrics and air conditioning needed replacing and the furniture and wardrobes were shabby and old. If this was an upgrade from the superior room we booked then god forbid what that was like. We asked to be moved but were told this was the best available room. Bed was comfortable. Food was ok but 3* at best. The back of the hotel accesses directly to the beach which is lovely with comfortable sunbeds. Many people were returning guests, some for ninth time. Others were like us somewhat disappointed at what had been sold to us as a 5* hotel. So like I said it’s Marmite you love it or you hate it. Me? Too many beautiful hotels in the world to go back here for substandard accommodation and 3* food.
After going on a weeks cruise we decided after thorough research to stay at mango bay for a week. Upon reception we thought, great. Suitcases taken to our rooms, had cooling towels to refresh us, rum punch or other drink whilst completing paperwork.then we eere quickly shown our rooms before given lunch. Excellent. After lunch we went to our rooms, taking in everything as you go along to your room, well we noticed opposite drink shaks for a better word, didn't think much of it, then when we went in the room we inspected our balcony view (should have been garden) well this was a disappointment, it was overlooking the reception front/carpark. On putting our clothes away, although the room was very clean, there was a sticky residue on the handles, we decided to keep our clothes in the suitcase. The bed was of great size and comfortable however you'll need to get pass the yellow foam feeling throw, yuk ! By this time I was sobbing, not what I had paid for, what made it worse by the end of the first day music from the shaks continued on into the morning 4am to be precise, karaoke at it's worse, we managed to get three nights sleep, even asking to be moved on the first day, it wasnt available. On the plus side, the food was great, the staff were great especially the bar boys, cleanliness is great, location is good, beach is great.its definitely NOT described as in some holiday brochures and definitely NOT 5 star, "BE AWARE"
Returned after 10 years and was disappointed with how the hotel had deteriorated. The hotel is in one of the best parts of Barbados with a beautiful beach and close to shops and restaurants but it has become very run down the rooms were clean but tatty with old bathrooms that need updating. We enjoyed the food and the staff were attentive the only disappointment was BBQ night as there wasn't much choice. The biggest problem is the noise, we upgraded to a superior room so in the main part of the hotel were we thought it would be quieter but unfortunately the patio doors don't shut properly so we could hear anyone who stayed up to drink at the bar and the street noise. We return to Barbados every year but till Mango bay is renovated we will be staying at one of the many other fabulous hotels on offer.