MANGO BAY BARBADOS - AI

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2382 reviews

• 

  Horrible service; overpriced; Manager refused to even speak with us

  For $1000 a night our rooms were not ready until 2 hours after check in and their offered compensation was a one hour late check out, which was worth zero to us because our flight departure was in the morning. Rooms Extremely basic and not worthy of the price.

  Jan 03, 2026
• 

  My little place of paradise ❤️

  On arrival I was greeted very warmly and offered a very welcome rum punch then promptly shown my room ,nothing was too much trouble and truly made me feel so welcome . My room 207 was lovely extremely clean and had everything, needed and in a good location . Unexpectedly I was invited to attend a welcome return meal with numerous other repeat visitors and was a fabulous start to my holiday ,joined by the lovely and super hard working Issabelle I had a wonderful start to my holiday . All the staff I had the pleasure to meet are so friendly and take time to make you feel welcome ,a special shout out to the following Grafton,Annette and Maria, alli, Tionne,kyle Ronald ,Damien and Rayen ..all in there own way are part of why people love this place and feel at home .The food was lovely with a varied menu to suit all tastes the menu alternating with a la carte and buffet style . Snacks also available during the day and of course afternoon tea! Perfect location, perfect size hotel ,I will 100% be coming back .

  Dec 19, 2025
• 

  Mango Bay Barbados needs a refurb is very Tired.

  The location is excellent, food was very good but the hotel and facilities are very tired as are the sun beds and cushions, we stayed in sea view rooms which were very tired room 212 and 213, the bath was yellow and the enamel was missing from large areas of the bath, we should of rejected the room from day one but we thought could get over not having a bath, it only got worse from this day, after a couple of days we returned to the room and it smelt damp and fusty, we then noticed the bed sheets were damp and there was a serious problem with condensation in the room , the glass tops had water on them and the walls were also wet along with the tiled floor, we then noticed there was a build up of mold around the ceiling arca trave and on the ceiling which had previously been painted over. we reported this and the manager came to the room and said you have to leave your air con all the time which i explained is not good to have air con on permanently , they changed the bed clothes and got house keeping to mop up the condensation and put the air con on full, i showed her the bath and the condition of the seal around it and the missing enamel and asked if she thought was acceptable? she said would deal with it. The hotel food as very good but 75% of the staff were miserable and at times very rude, i have been to Barbados 6 times and this is by far the worst experience i have had of the Caribbean, my advise if you want to go to this resort is avoid sea view rooms 212 and 213 as when asked the cleaning staff they said these rooms always smelt of damp so they are fully aware of the situation. At no Point did we get an apology for the condition of our rooms.

  Dec 03, 2025
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  Return visitors

  We are regular visitors to this hotel and we can always say that our stay has been wonderful, I personally emailed them about my dietary requirements and they were very accommodating with it, also since we last visited the hotel there has been alot of updates on the rooms, the bar area and they've even changed the sunloungers ,they've even changed the way the tables are dressed for eating at each meal which is lovely to see, it was really nice to see old friends and and make some new ones ( staff) , my husband has always been a bit of a fussy eater and he tried almost everything on the menu at julians restaurant so thank you for that, it was nice to go back after such a long time and we hope to be back there again in the near future, we feel like mango bay is our second home even if we don't get there very often because the staff have always made us feel really welcome.

  Nov 13, 2025
• 

  Loved it here. Be back next year.

  2 families here together (4 adults, 2 kids). Loved it. Lots of other similar families with kids, all playing together in the pool and so close to the beach. Loved the drinks in the bucket next to the beach to help yourself and the free water sports and boat. Buffet / Al la carte alternates between lunch and dinner each day with big effort to make sure the food isn’t repeated. Memorable staff such as Annette and Maria who were always cheery and happy and Rayden who brings drink round while your sun bathing. Music / entertainment every night. Great games room for the kids and all the people there were absolutely lovey. Great with kids. Can go off to different places easy or do nothing at all. No Prosecco included apart from a Friday or Saturday night at sunset. If I could make any recommendations I would say staff can some times roll their eyes when you ask for a complicated drink/ or won’t switch the blender on until 10am for a milkshake even though it’s only 4 minutes until the start time. Ice cream is frozen solid and needs to soften for 20 mins before the can serve it. Also BBQ is very slow, probably needs more staff. Despite a few niggles and maybe a few updates needed, we absolutely loved it and will be back next year without a doubt.

  Nov 11, 2025