What We Love

  • Say “I Do” with your toes in the sand at this ultra-dreamy paradise
  • Indulge in delicious flavors and 24/7 dining services
  • A pro-level, PGA golf course is just 15 minutes away

Things to Know

  • The resort is just 20 miles away from the airport
  • Maximize your vacay hours by checking pick-up times on scheduled airport transfers
  • Downtown Cancun is just 20 minutes away and a couple minutes away from the ferry terminal to Isla Mujeres

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Bistro
    Selection of gourmet specialities. Open for dinner, only for adults (18+).
  • Don Jaume
    Steakhouse Argentinean Style, offering the best cuts of beef imported from the US and Argentina.
  • El Mariachi Loco
    Mexican cuisine and tequileria with an outdoor terrace. Open for dinner.
  • Flavors
    The Main Buffet restaurant offering International food with several show cooking areas. Open for breakfast, lunch and dinner. Air conditioned and outdoor terrace.
  • Il Botaccio
    Italian restaurant. Open for breakfast and lunch for Elegance Club guest.
  • Kabuki
    Japanese restaurant offering two different options for dinner: 7 Teppanyakis (reservation required) 5 sittings per night and maximum of 8 guests per Teppanyaki. Sushi bar with open sitting. (No reservation required for the Sushi Bar).
  • Mar House
    Beach front restaurant with beautiful views of the sea, open for Continental Breakfast, Lunch buffet and Snacks. Restaurant transforms into a surf & turf casual restaurant for dinner. Air conditioned.
  • McJestic
    Casual restaurant offering fast-food specialties. Open for dinner.
  • Various Lounges & Bars
    International & Premium selection

    -Piano Bar
    -Lobby Bar
    -Legends (Sportsbar)
    -Theatre Bar
    -Soothe (Swim up Bar)
    -Lively (Swim up Bar)
    -Haven (Beach Bar)
    -Sky Lounge

    Exclusive for Elegence Club

    -Pure (Swim up Bar)
    -Glee (Swim up Bar)
    -Cheer(Swim up Bar)
    -Infinity (Swim up Bar)
    -Moon Bar (Beach Area)
    -Soothe (Swim up Bar)
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • ATM/Cash machine†
  • Bell staff/porter†
  • Boutiques/stores†
  • Elevators†
  • Exercise gym†
  • Golf,Offsite†
  • Laundry/Valet service†
  • Live entertainment†
  • Pool†
  • Spa†
  • ATM/Cash machine†
  • Bell staff/porter†
  • Boutiques/stores†
  • Elevators†
  • Exercise gym†
  • Golf, Offsite†
  • Laundry/Valet service†
  • Live entertainment†
  • Pool†
  • Spa†
  • Water sports†
  • Welcome drink†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Convention Centre†
  • Meeting Facilities†
On-Site Wedding Services
  • Sky Gazebo- ocean front, Beach Gazebo and garden Gazebo; Sky Terrace - ideal for boutique celebrations offering an Ocean Front View, Sky Lounge, Wedding ballroom and terrace, customized wedding packages available ($)

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool †
    1 Swimming pool for children. This is located near the Lively Bar, doesn't have water slides or games.
  • Children's program †
    Kids Club located in the Lobby building.
  • Gym †
    Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
  • Pool †
    Total number of Pools through the resort (12), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool.
  • Sauna †
  • Teen programs †
    Teens Club located in the Lobby building.
  • Theatre †
    Theatre for shows and entertainment. Day and night entertainment available.
  • Water activities †
    Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
Off-Site Recreation
  • Golf †
    Golf nearby at the Tom Weiskopf Design golf course in Puerto Cancun. ($)
Off-Site Attraction
  • Cancun City

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6301 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Resort!

    Our time at majestic elegance was incredible. The resort is gorgeous, the landscaping is immaculate the food was wonderful and the service was first class. I want to recognize some of the staff. They really made the experience great. -At the beach bar Ronaldo, Manuel and Moises made the beach bar our favorite spot at the resort. Fun, so nice and made some great cocktails! -At the tiki bar Antonio Luna made very creative drinks and recognized us, renewing our names even, every time we passed the bar or saw us out and about the resort -At the Mar house Roman was an absolute first class waiter. Incredible service and very personable. On top of that our room was amazing. The most spectacular view and the private rooftop pool was wonderful. This might be a yearly trip for us now!

    Feb 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We loved it!

    We have never been to an all inclusive and received a great deal so we thought we would try it. We were greeted off the shuttle bus with fresh towels to wipe our hands and a delicious fruit juice. Then we were led to a comfortable chair to check in with Sophia who upgraded us to a rooftop infinity pool. That was really nice and unexpected. Leonardo was our amazing butler and he showed us around. He made dinner reservations, spa reservations and was generally checking in on us all of the time. It was a first class resort and room. The private pool area had a view of the ocean and greenspace. Truly a spectacular treat. There were snacks and all sort of drinks in the room that came with the package, including a choice of whatever bottle of liquor you would like for the room. Beds were very comfortable and the room was clean, lovely and in working order. The grounds were well maintained and the spotless and the beach with turquoise water was spectacular. We were part of the Club (adults only) sections we we had access to club areas with more drinks, coffee and snacks. We loved the burger and hot dogs on the beach among the iguanas! The food was very good. In our opinion well cooked and great selection. We had lobster two nights and filet mignon two nights because that was such a treat. We are very chill and probably were in bed by 9:30 most nights. What's nice is that there was something for everyone. There were games and late night events for those who love that, but there were also plenty of family events as well. If you were near the center of the family area there are weddings until 11 pm, which I can see being hard for families with kids, but with the doors closed, I am not sure if it was hard for them to sleep. In our area, we didn't hear anything. There are lots of areas to tuck away and relax of you want a more peaceful experience. We're beach lovers so just spent the day on the beach and going back to eat and go in our plunge pool in the evening. All and all, we were super impress with the hotel and service. To address some of the reviews....we do see where there are some nicks here and there, but there were so many huge upsides to this hotel that a little rust around a shower hing or scratch on woodwork was not a big deal. We love it!

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place

    What a great place Great butler kiata and isla at the bar server Food was good and entertainment was fun Drinks flowed Everyday a new day and lots of activities the beach is amazing Everyone so nice Weather was amazing The elegance club a must!

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Very Poor Experience

    When we arrived at Majestic Resorts Costa Mujeres, the quality of the hotel was so poor that my wife was in tears. As you can see in the photos, the room was filthy, it had no pillowcases or towels, and it smelled like smoke. There was hair and sludge visible in the bathtub, the air conditioning was broken, and the “sky view” was a direct view of construction. The week was intended to be a celebration with my wife and she was in tears on the bed. I spoke to Cristina Lopez in Guest Services, and we were given another room that was equally as dirty. After multiple conversations, we decided that we could not spend the week at the hotel. They informed me what to do to request a refund for my stay and we promptly left the next morning. After doing everything they asked to receive a refund, we were denied. I did not leave the hotel because of a change of plans; I left because the quality and experience was very poor. When I emailed General Manager Jorge Gonzalez, I was told there would be no refund for our unused nights because “the terms and conditions outlined in the contract are set guidelines that we must follow, and we are unable to make exceptions.” Please be warned that the resort’s website photos and positive reviews are very misleading, and you should stay somewhere else.

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great wedding at the Majestic Elegance Costa Mujeres

    I attended a family wedding at the resort. It was a great experience. The resort is very clean, spacious, with many restaurant choices and amenities to entertain guests. My room had everything I needed and wanted. The staff are wonderful down to my personal butler. I see why couples choose to hold their weddings at the resort as they are able to accomplish a one stop shop for their event which was just lovely from start to finish. The setting for the wedding (maximum views), and the reception (on the sand) was ideal. Complete with a nice dance floor. The event was completely managed and nicely run for all of the attendees. Totally relaxed and elegant. Just beautiful.

    Feb 11, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.









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