What We Love

  • Say “I Do” with your toes in the sand at this ultra-dreamy paradise
  • Indulge in delicious flavors and 24/7 dining services
  • A pro-level, PGA golf course is just 15 minutes away

Things to Know

  • The resort is just 20 miles away from the airport
  • Maximize your vacay hours by checking pick-up times on scheduled airport transfers
  • Downtown Cancun is just 20 minutes away and a couple minutes away from the ferry terminal to Isla Mujeres

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Bistro
    Selection of gourmet specialities. Open for dinner, only for adults (18+).
  • Don Jaume
    Steakhouse Argentinean Style, offering the best cuts of beef imported from the US and Argentina.
  • El Mariachi Loco
    Mexican cuisine and tequileria with an outdoor terrace. Open for dinner.
  • Flavors
    The Main Buffet restaurant offering International food with several show cooking areas. Open for breakfast, lunch and dinner. Air conditioned and outdoor terrace.
  • Il Botaccio
    Italian restaurant. Open for breakfast and lunch for Elegance Club guest.
  • Kabuki
    Japanese restaurant offering two different options for dinner: 7 Teppanyakis (reservation required) 5 sittings per night and maximum of 8 guests per Teppanyaki. Sushi bar with open sitting. (No reservation required for the Sushi Bar).
  • Mar House
    Beach front restaurant with beautiful views of the sea, open for Continental Breakfast, Lunch buffet and Snacks. Restaurant transforms into a surf & turf casual restaurant for dinner. Air conditioned.
  • McJestic
    Casual restaurant offering fast-food specialties. Open for dinner.
  • Various Lounges & Bars
    International & Premium selection

    -Piano Bar
    -Lobby Bar
    -Legends (Sportsbar)
    -Theatre Bar
    -Soothe (Swim up Bar)
    -Lively (Swim up Bar)
    -Haven (Beach Bar)
    -Sky Lounge

    Exclusive for Elegence Club

    -Pure (Swim up Bar)
    -Glee (Swim up Bar)
    -Cheer(Swim up Bar)
    -Infinity (Swim up Bar)
    -Moon Bar (Beach Area)
    -Soothe (Swim up Bar)
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • ATM/Cash machine†
  • Bell staff/porter†
  • Boutiques/stores†
  • Elevators†
  • Exercise gym†
  • Golf,Offsite†
  • Laundry/Valet service†
  • Live entertainment†
  • Pool†
  • Spa†
  • ATM/Cash machine†
  • Bell staff/porter†
  • Boutiques/stores†
  • Elevators†
  • Exercise gym†
  • Golf, Offsite†
  • Laundry/Valet service†
  • Live entertainment†
  • Pool†
  • Spa†
  • Water sports†
  • Welcome drink†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Convention Centre†
  • Meeting Facilities†
On-Site Wedding Services
  • Sky Gazebo- ocean front, Beach Gazebo and garden Gazebo; Sky Terrace - ideal for boutique celebrations offering an Ocean Front View, Sky Lounge, Wedding ballroom and terrace, customized wedding packages available ($)

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool †
    1 Swimming pool for children. This is located near the Lively Bar, doesn't have water slides or games.
  • Children's program †
    Kids Club located in the Lobby building.
  • Gym †
    Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
  • Pool †
    Total number of Pools through the resort (12), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool.
  • Sauna †
  • Teen programs †
    Teens Club located in the Lobby building.
  • Theatre †
    Theatre for shows and entertainment. Day and night entertainment available.
  • Water activities †
    Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
Off-Site Recreation
  • Golf †
    Golf nearby at the Tom Weiskopf Design golf course in Puerto Cancun. ($)
Off-Site Attraction
  • Cancun City

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7365 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun with Daniela

    I had a great time. We had a fun water workout with Daniela! It was very interactive and enjoyable. Highly recommend the resort and the activities offered!

    Nov 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Majestic week at the Majestic Elegance

    The resort was excellent. The entertainment was amazing and attentive. Frida was one of the entertainer who always made sure to stop and say hi. She also never stop dancing during entertainment, such as the White night. The casino night was great, my mom was the big winner at the Roulette and everyone was so nice. The tepanyaki was entertaining and the chef was friendly and cracking jokes. Definitely recommend this resort.

    Nov 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic

    Alyson is a great and enthusiastic person. Hope to visit again next year. She helped make our stay enjoyable. What a wonderful resort.

    Nov 18, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Meh

    We attended a wedding for a friend at this hotel. When you first arrive you are met with a “welcome drink” (non alcoholic) and brought to the check in desk where a representative goes over the amenities, your room information, and tours you around the facility. There is an “adults only” and “family only” side. Each has their own different colored wristband. 2 couples in the group (we booked with a travel agency) had the “family only” wrist bands. We later found out if you were seen on the “adult only” with this wristband, you may be charged up to “$2,000” USD fee, so keep that in mind. When we arrived at our room, the inside was beautiful! We had a jacuzzi, a soak tub, living room area. You were also given a "welcome bottle” of alcohol and also mini bottles of alcohol (these will not be restocked) and also a fridge which will be restocked daily (it’s an all inclusive so thats okay to not be restocked!). Some cons: The jacuzzi did not work, the front office had to send maintenance out to fix it. The phone in the room constantly didn’t work so we had to either go down to the main lobby to talk to someone or message our “buttler” (was only available during the hours of 12-8 pm). The ice bucket in the room had a foul odor, when asked for replacement/clean, they just put a plastic bag in it. The ice machine near the room did not work, when we let the office know, it was never fixed. The stand alone bars/swim up bars were not too busy when we went, yet when we would be given glasses/shot glasses, they would have people’s lipstick/dirty cups…GROSS! Especially for a “higher end” resort. Management must have seen a lot of the honest reviews were complaining that staff would come up to guests to ask for reviews. We had this occur only once. A staff member approached our group asking us to scan a barcode and write a review to include her name. She then asked to READ the review prior to posting it and added other individuals names (Daniella). Service is SLOW. You will ask multiple times for water, or other items. You can tell the room needs some maintenance assistance there is bending of window poles, cracks in the walls… Pros: Our butler Stelian was WONDERFUL! He was checking in with us to see if he could provide any services, he was only available from from 12pm-8pm. Entertainment provided by the resort was fun, staff was always lively. The seafood restaurant by the beach had FABULOUS views! The food was okay, nothing to get too excited about. But this is kind of to be expected when you're cranking out large volumes of food. The resort is super close to the beach, easy access, wasn’t overcrowded. Overall, it wasn’t a TERRIBLE experience, or a great one. This was okay. I’ve only been to one other all inclusive and this experience was better than the other one, but the only “WOW” factor was the room, until things didn’t work. Other weddings were going on with receptions, and the reception area's music would stop at 11:00pm, don't know if this may affect others. We weren't bothered by it sine we were up past this time.

    Nov 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing

    Casino night was amazing and the staff was amazing. It was very inclusive and everyone had a good time. Would highly recommend

    Nov 17, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.









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