Los Suenos Marriott Ocean and Golf Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2985 reviews

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  Nice Grounds, But Disappointing Stay – Wouldn’t Return

  We stayed at Los Sueños Marriott at the end of our Costa Rica trip, choosing it primarily for its close proximity to the SJO airport (about 1 hour and 45 minutes drive). While the resort has the predictable safety and comfort of a Marriott, overall, our stay was disappointing—and we wouldn’t return. The biggest issue was that the air conditioning was out for our entire stay. We were told it would be fixed the first evening, but it never was, and we weren’t given any updates other than it hasn’t been fixed. The heat was intense, especially at night—it felt like 90 degrees in our room. While the staff did their best by providing fans and moving us to a different room, nothing could make up for the discomfort of not having AC in a beachfront resort after being in the sun all day. The beach isn’t really swimmable, so we spent most of our time in the pool, which was thankfully nice and family-friendly. There’s plenty to do for kids, and the marina is just a short walk away with shops and restaurants, which was convenient. The entire resort has a very Americanized feel—which may appeal to some travelers looking for a familiar experience, but for us, it lacked the charm and authenticity of the other places we stayed in Costa Rica. If you’re just looking for a convenient stop before flying out and don’t mind a more commercial vibe, this might work for you. But if you’re hoping for a memorable and relaxing end to your trip, I’d recommend looking elsewhere—especially if air conditioning is a must, which it absolutely was for us.

  Jun 06, 2025
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  Amazing experience

  We recently spent a week at this resort. It is a very nice and clean resort and the staff are very friendly. Everything was just so nice there. The food was unbelievable, especially at Zoe. The ceviche was so tasty. The sports bar was great watching hockey and basketball playoffs and our waiter Henry made the whole thing a blast. He was funny, genuine and a great waiter. I give this resort the highest rating I am able to give!

  May 19, 2025
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  Beautiful Hotel, Disrupted Stay

  I recently stayed in one of the swim-up rooms at this resort. The room itself was beautiful—modern, clean, and with direct pool access, which was a real highlight. The grounds were also well-maintained, and the spa experience was excellent. I had a treatment during my stay and found the team professional, the environment relaxing, and the service genuinely first-class. There’s also a lovely gift shop on-site, and the general atmosphere of the resort is visually impressive and peaceful—for the most part. However, there were a few things that impacted my overall experience. Despite booking what I understand to be one of the top-tier rooms, I ended up with quite disruptive neighbours. A group of younger adults in the swim-up room next door brought their own sound system and played loud music for extended periods— well into the night and again early the next morning. I did speak to them directly, but it made no difference. More concerning was that hotel staff were walking past at times when the music was clearly audible, yet nothing was done. This gave the impression that maintaining a peaceful environment wasn’t a priority, which was disappointing considering the premium nature of the room. Another point worth noting was the tipping experience. While the food was generally good and service pleasant, I was surprised to be advised—on more than one occasion—that tips were typically 20%, even though a service charge was already included in the bill. In fairness, I had asked what the expected tipping rate was, so I partly blame myself for the confusion. That said, I do feel staff could have clarified that service was already included or suggested a lower amount accordingly. Finally, the beach is very close by and lovely to look at, but it’s not really a swimming beach. It’s ok and located beside a river or stream outlet, which may not suit everyone. That said, if you walk a little to the left, the area becomes more suitable for a dip. In summary, the hotel itself is impressive, and there were aspects I genuinely enjoyed. But the lack of intervention regarding noisy guests really affected my stay and ultimately made me decide not to return. While this wasn’t necessarily the hotel’s fault, it’s not a risk I’m willing to take again, especially at this price point. Let me know if you’d like me to make it shorter, add a star rating, or tweak

  May 16, 2025
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  Great vacation and tours!

  Our family of 10 visited Costa Rica and booked at the Marriott hotel, The grounds are incredible. Hotel rooms are nice and clean - Pool was a higlight for the kids. For activities in the area we strongly recommend Piko Travel.  We used Piko for multiple excursions including Manuel Antonio, canopy/zipline, monkey tour, and Nauyaca waterfall Best tour ever. Pikotravel are Amazing great service and much much cheaper we saved about 30% in tours This is a beautiful resort.  Food is expensive but normal.  We be back thank you Costa Rica best vacation ever!!

  Apr 28, 2025
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  Amazing Views and Grounds

  Actually went in March 2024 but that was too far back. Lovely resort with good food and fun pool scene. Rooms were spacious and bathroom glorious. The views amazing. The watermelon juice with tequila as a spicy marg was amazing. The gym was a bit small. Enjoyed this hotel immensely.

  Apr 23, 2025