Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Child programs
- Concierge desk
- Dry cleaning
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Child programs
- Concierge desk
- Dry cleaning
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand
- Hairdresser/barber
- Multilingual staff
- Onsite laundry
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6372 reviews
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Nov 07, 2025Wouldn’t be my first recommendation 😳.
My experience in the hotel was not what I expected. I wouldn’t recommend for ages 30ish to 50ish. Rooms: The first night was horrific. The rooms are old, the patio broken, the room had visible mold cover the fire alarm, air vent and shower, last but not least…. DAMP!!!! My cousin started to become ill. After multiple attempts to contact the Manager to no avail. The night shift Supervisor moved us to another room “temporarily” with one king bed 😳😒! Welp it was dry,clean and more updated. At this point we simply wanted rest. Next day, I addressed our concerns with Ranzell Martinez (RCI Concierge)… providing pictures to support our claims. He quickly responded with an upgrade room, champagne w/cheese and meat platter. He also, ensured we were well taken care of for the remainder of our stay. He was the absolute BEST! Buffet: Food was not what I expected at all. It was simply okay. The best restaurant hands down was the Mexican and Asian restaurant. Nearly forgot to mention. Martinez scheduled all our dinners for our seven day stay… Again, the young man came through!! I can’t say enough about him. Amenities: Needs work! If you’re not VIP 90% of the access is denied to you. Excursions : Cost is reasonable. Ranging from 50.00 to 160.00ish. FYI: there’s currently NO fun night activities for adults. There’s no lounge, jazz spots, dancing…nothing. If you want to experience any of these activities you must leave the resort, 🤦🏾♀️😒😳.
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Aug 30, 2025
All inclusive does not mean it's all included
We got the all inclusive package and while it was inexpensive it doesn't mean all inclusive. No name brand alcohol, bartenders can make very limited drinks. The drinks are the same no matter what bar you went to. The food ok at the locations we were allowed to eat at. It seems the level of service you get depends upon the color of the wristband you get at check in. They will try to hard sell you to buy their timeshare, super annoying.
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Aug 23, 2025Didn’t really love. It. Didn’t feel safe.
I don’t really know where to start with this review. The hotel itself was very well-maintained. The room was beautiful, and the food was what start out with the food was absolutely delicious. Both hit the buffet and all the a la cartes. What is not great Is being harassed for times shares every day. The resort is really really big, so you have to take a shuttle around most of it, and I have to say whenever I was alone, I felt very unsafe. I had staff followed me around all day to the point that I was free to walk back to my room without somebody with me. There are lots of locals like prostitutes on the web on the resort, which also made me feel a little unsafe. The beach was not great, very dirty and there’s lots of sea urchants. So you have to be careful when you’re swimming. Overall, I wish I went to Punta Cana
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Aug 18, 2025They steal your stuff!!!!!!!
I went here on a family trip & they stole my passport from inside the SAFE that my family paid for! Nobody took accountability or tried to help AT ALL!! They had me in the island for an extra 7 days. I had to waste over $500 for all the inconvenience. The food was horrible and the hotel was dirty and small. DO NOT GO HERE! you can find way better.
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Jul 25, 2025This is our third stay as a group of missionaries - a very large group of over 200 of us. I would like to recognize Angelica Hernandez for her leadership in helping organize our lunches each day. Always with a smile and catering To so many of us ensuring we had well packed lunches and beverages each day for our work. No matter how many changes that needed to be made or pivoting with numbers and requests she was willing to help. Also to all the staff at the VIP especially Raquel thank you for taking care of our large group after long days of working in the sun.
- Check In: 3:00 PM
- Check Out: 11:30 AM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Due to scheduled maintenance, Lifestyle Beach will be closed from June 18-27, 2025. Guests booked in the Only USA Citizens room category must present valid proof of citizenship of the United States at check-in. The hotel reserves the right to charge a supplement of USD 100 per person, per night, if valid proof is not provided.
Know before you go: A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.
Optional Fees: Fee for in-room wireless internet: USD 25 per 24-hour period (rates may vary)Fee for wireless internet in public areas: USD 25 per 24-hour period (rates may vary) Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)In-room safe fee: USD 3 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.