Hotel Promotions
An entrance to Jaguar National Park.
Guests will receive an entrance to Jaguar National Park  once per stay upon arrival!  Jaguar Park entrance , is located next to the hotel. Built as a natural reserve, this sanctuary offers over a thousand hectares of exploration, with three kilometers of walkways that guide visitors through the archaeological área. Natural specias Will be able to roam freely as they are in this protected área. At the entrance to the park there are golf carts that will transport visitors throughout the area.

More information will be provided at check-in.  
Applicable Dates:
Booking Dates: 21 Jun 2024 to 02 Jan 2027
Travel Dates: 01 Sep 2024 to 02 Jan 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Bonus.
Guests celebrating their honeymoon with us will receive a bottle of sparkling wine upon arrival and special decoration.

To receive this offer, just enter "HNYMN" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  A marriage certificate must be presented issued no more than 45 days proior to the arrival.
Applicable Dates:
Booking Dates: 08 Jul 2023 to 02 Jan 2027
Travel Dates: 03 Jan 2024 to 02 Jan 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities.
The all-inclusive program includes the following amenities:

• Hospitality taxes, and gratuities 
• Food: Breakfast, lunch and dinner (a la carte or snacks) 
• Selection of domestic and imported open bar, unlimited consumption.
• Activities: Yoga, meditation, use of bicycles 
• New Years’ Gala Dinner 
• Fitness Center, parking, sun beds, beach towels, daily and nightly games. 
• WI-FI Internet in rooms and public areas 

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 08 Jul 2023 to 02 Jan 2027
Travel Dates: 03 Jan 2024 to 02 Jan 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • La Galeria
    The most complete, welcoming and varied gourmet venue of this boutique Hotel in Tulum. La Galeria is a cafeteria with lounge music and snacks where you can relax and entertain. Try its specialty coffees, teas, pastries, varied breads and cookies. On its menu you will also find typical salty snacks, bites and the perfect ambiance for you to enjoy a cocktail at night.
  • Nirvana Restaurant
    A mouthwatering a la carte breakfast, show cooking, fresh products of the highest quality combined to guests' liking and a touch of innovation. This is the proposal of our Nirvana restaurant in Tulum, a nook for relaxing, taking your time during the morning and taking in the taste of the Caribbean.
  • Pool Bar
    The pool bar of is the perfect meeting point for having a cocktail, a soft drink or a snack in the swimming pool area, while sunbathing under the fabulous sun of the Caribbean in an informal and relaxing ambiance. It is a pleasant, quiet area with lounge-style decoration, Balinese beds and a unique menu of cocktails and snacks.
  • Shangri-la Restaurant
    The Shangri-la restaurant offers you an experience of endless tastes, scents and cultures. A gastronomic trip that will take you, dish after dish, through the best of the Mexican cuisine, the Italian haute cuisine and the delicacies of the most select oriental cuisine. Everything in an ambiance full of details that will make your dinners in Tulum an unforgettable experience.
    Dress Code: Casual-elegant.
On-Site Amenities
  • Beauty shop/salon†
  • Bicycle rentals
  • COVID test onsite
  • Dry cleaning†
  • Exercise gym†
  • Game room†
  • Laundry/Valet service†
  • Library/Reading Room
  • Massage services†
  • Medical Facilities Service†
  • Beauty shop/salon†
  • Bicycle rentals
  • COVID test onsite
  • Dry cleaning†
  • Exercise gym†
  • Game room†
  • Laundry/Valet service†
  • Library/Reading Room
  • Massage services†
  • Medical Facilities Service†
  • Multilingual staff
  • Outdoor pool
  • Parking
  • Pharmacy†
  • Room service†
  • Sauna†
  • Smoke-free property
  • Solarium†
  • Spa†
  • Sundry/Convenience store†
  • Tour/sightseeing desk†
  • Wireless internet connection in public areas

† Fees may apply

Off-Site Recreation
Off-Site Attraction
  • Golf
  • Playa del Carmen
  • Chichen Itza Mayan Ruins

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Hotel Advisories
  • AdvisoryFor guests to enter Jaguar National Park Tulum. A government imposed fee of 415 MXN per person per reservation is mandatory and payable upon arrival. Should any guest choose to leave the park where the hotel is located during their stay, an additional charge of 121 MXN per person per day will be collected upon their return. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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