JW Marriott Los Cabos Beach Resort and Spa

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2059 reviews

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  Highly Recommend Avril for Weddings & Events at JW Marriott!

  We had the pleasure of working with Avril for the past year while planning our Spring 2025 Cabo wedding, as our main room block and wedding welcome event were at the JW. Throughout the entire process, Avril was patient, responsive, accommodating, and willing to answer our (many) questions. She made these aspects of our wedding planning enjoyable and became a true friend. She also went above and beyond each time we visited - making sure we had a room with beautiful views and surprising us with thoughtful welcome gifts, including chocolate-covered strawberries and champagne. We would absolutely recommend working with her for any of your event needs at the JW. We can’t wait to see her again during our next Cabo visit!

  Apr 27, 2025
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  Excellent, but disappointing

  Great stay overall for the excellent room, food, beverages, and service. This property was not rated 5 star due to the fact that they added extra charges after we had checked out ($171.00 for environmental fees and service charges according to their management). The extra charges were not disclosed at check in nor on our check out invoice - they just showed up on our credit card statement. We booked our stay through the American Airlines hotel booking service, whose booking indicated that their paid in advance invoice included all taxes and fees. Following receipt of our credit card statement with the additional $171.00 in charges, we contacted hotel management and recommended that any additional charges be disclosed at check in and check out, and that an updated check out invoice should be emailed if charges were added after check out. Hotel management did not respond to that recommendation. Disappointing for an otherwise very nice stay!

  Apr 24, 2025
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  Great place for families and Adults

  We had a great stay! This is the 2nd time we have visited with the first being 10 years ago. The service is excellent; warm, friendly and attentive. Gustavo and Christian at the breakfast buffet were great. So were Euardo and Felix at the family pool. Aurora at the gym was great for morning yoga. Alejandra at the concierge made sure we made great dining choices. Finally Jose and Anthony at Ua' were very attentive. The rooms were clean and airy. I'll note that while they are not tired quite yet and update will be needed in a couple of years. Our daughter is 15 so the kids activities supplied weren't needed. The adults only area was nice with a good swimup bar. The food is plus for a big resort so you can stay at the hotel for a very good meal. You can't go wrong at this property!

  Apr 23, 2025
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  Wedding Room Block - Amazing Experience!

  We recently had our wedding room block at the JW Marriott Cabo and couldn’t be happier with our experience. From start to finish, everything was exceptional. We worked closely with Fernanda, who was absolutely amazing —responsive, kind, and incredibly helpful! The property itself is stunning. We were lucky enough to see whales breaching from the shore more than once, which was such a magical touch for us and our guests. The hotel grounds are immaculate, the pools and views are unreal, and the service across the board was top-notch. We considered other options like Cabo Azul and Viceroy, but we are so glad we went with JW Marriott. We can’t wait to come back and relive some of the amazing memories from our special weekend. Highly, highly recommend—especially for couples planning a destination wedding. Thank you to Fernanda and the entire JW Marriott team!

  Apr 17, 2025
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  Spring Break 2025, mom with (2) teens

  We just returned from a 4 night/5 day stay. Myself and my 2 teenagers (15/17) on spring break, First off - This hotel is NOT in Cabo, it is a 30 -40-minute uber to downtown Cabo. It is 20 miles or so to the airport and a 10-minute drive to the downtown area of San Juan, I was not aware until I was there. The entrance to JW is spectacular. The hotel is massive with 7 buildings with sleeping rooms. We were in building A that was one of the 2 closest to the ocean. At night the hotel was quiet. Rooms were nice, we had a 2-bed room. Rooms felt a bit outdated. Patio chairs were worn. Bathroom was nice. Hotel grounds - spotless. Pool areas - were showing age, with some broken tiles. If the hotel is close to capacity, the pool runs out of chairs, so get their early. Bathroom at the pool so HOT, it needed air flow. It is located in a "Tunnel" under the pool area. Also - if you are worried about walking stairs, this is not the hotel for you. Stairs everywhere from the main level down to the breakfast area, pools, dinner, etc. If you have Marriott status, I am lifetime Titanium, you get 2 free "American breakfasts". The breakfast is adequate. We had that for 2 days and moved to the full buffet, which was amazing. $50 per person. With my status I get (2) for $50 and then charged $50 for the third. Pool food was good, what you would hope for. Service was good. If you like to walk on the beach, do not stay here. It is not easy to get to the beach and the walk is very short when you make it. If you love the beach, stay closer to Cabo. Again swimming in the ocean in this overall area is not safe; rough with lots of large rocks. We did see whales, but not from the hotel, but on our boat cruise. Dinners. we only ate dinner at the hotel 1 time, it was good. The rest of the time we Ubered into San John for amazing meals. I toured the spa, looked wonderful. Fitness room had a lot of options. Conference center looked very nice. Overall, the hotel was beautiful, clean, safe, good food, nice coffee bar in lobby area. You are "away" from all the other resorts or towns. Golf courses are near by. This hotel could certainly be an all-inclusive, I wish it was.

  Apr 01, 2025