JW Marriott Los Cabos Beach Resort and Spa

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2095 reviews

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  5 stars for an amazing stay

  I see why so many guests come back, and I will be doing that too after such an amazing experience! The staff and service are amazing, so accommodating and genuinely wonderful - they made our stay perfect. We ate at 4 of the many restaurants and the poolside fish tacos by one of the seven pools - sooo delicious. 5+ stars on everything

  Sep 12, 2025
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  Exceptional service and definitely will visit again.

  We stayed 7 days here for our baby moon in early September and it was such a wonderful experience for us that we would definitely stay here again when we revisit San Jose del Cabo in the future. This property is located inside a small gated community similar to the hotel zone in Cancun but much smaller. Our Uber driver had to give his drivers license to the security at the gate and they also opened the trunk to make sure there were no suspicious goods. The checkin process was very smooth and the staff were very friendly. We were offered drinks to relax while waiting for our room to be ready. The room was very spacious with an unobstructed view of the beautiful ocean. The AC in the room worked well, in fact maybe too well sometimes. :) We had every meal in the resort since we came here just to relax and enjoy our time there thus we did not want to venture outside of the resort much. Being a Bonvoy titanium member, we were offered free American breakfast with a discounted upgrade to the buffet option. We alternated between the two throughout our stay. What surprised me more was that we were also offered free buffet on a couple of days when there was a hurricane. I did not expect the resort to compensate for things out of their control but they did and it was a very pleasant surprise. Early September is the valley season there so we had plenty of pool chairs and most people stayed near the adult pool which also has a swim up bar. The property also has a few other pools with a dedicated private pool for guests staying at the Casa Maat. The most outstanding and memorable experience during our entire stay was the service. Every staff member that we interacted was excellent and extremely helpful. We did not need to signal to them to help out with the pool chair, or ordering food or drink. They would constantly checking on us a making sure everything was good. This type of exceptional service was something that I would not forget and would also be the reason for me to stay here again when I revisit this part of the world. I especially appreciate our Elite Ambassadors Karla & Axel. They handled many of our requests during the stay and were extremely helpful. There are also many member of the staff that I want to thank them for their excellent services but unfortunately I could not remember all their names. I would say this is definitely a resort to stay in if you plan to visit this part of the world.

  Sep 07, 2025
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  Relaxing and rejuvenating getaway at a wonderful property

  Wonderful property tucked away in a private community near a golf course and on the beach. The staff are very friendly and helpful at all times, the service for breakfast and near the pool is great, and the facilities are well kept. Definitely recommend a stay here. It’s very warm during the low season due to the heat and humidity but you’ll get a great deal on a room and platinum elite members enjoy perks like access to the spa facilities and the complimentary buffet breakfast daily.

  Aug 24, 2025
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  50th Wedding Anniversary Trip

  We enjoyed our week stay even with the unusual high humidity. It was a slow period and the property was not crowded at all and we could see lots of maintenance going on. Lounge chairs and umbrellas were plentiful. The resort is beautiful and very well maintained. Even though we had a first floor room in Building F, this was perfectly fine- only 1 working ice machine on the 3rd floor was a little inconvenient. The housekeeping crew did a great job every day. Not having a beach access was no big deal for us- the resort had 9 different pools to choose- pool attendants and servers were always there for help. As with most resorts, the food and drink prices were high; we took advantage of the coffee shop in the lobby every day. We did our research and ate out for dinner every night; ubers were very convenient for short as well as longer rides. Highly recommend Seven Seas Grille (30 min away) and Acre (15 min away).

  Aug 16, 2025
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  Luxury in a Sand Dune

  We had a fantastic stay here! The architecture was quite interesting - it was like staying in a massive sand dune. Though that sounds bad, it was actually stunning and is one of the nicest Maririott we have ever stayed in. As we are elite members, we checked-in in a separate room with a complimentary drink and some snacks. The guy wasn't the friendliest but ok. Elite members had breakfast in a different area and it was quite good and had lots of variety. We went to the spa but didn't get any services. We just used the spa pools and hung out one day. The general pools were fairly busy. The beach was quiet and there is a spot to sit on the beach if someone isn't there. You can sit back and watch the whales. There were so many! Elite members were invited to have snacks and free drinks one night as well. This was a surprise. There is a taco place there which was open air and was quite good. This place is luxurious and relaxing and I would go back for sure.

  Aug 09, 2025