Guest will receive $100 resort credit, Per stay.
Resort Credit can be used toward F&B / Spa. Resort Credit cannot be used toward room/tax. Unused credit will not be refunded.
Subject to availability
Blackout Dates may apply
The discount is already reflected in the vacation price.
This offer is only valid on package rates.
Blackout Dates may apply
Resort Details
- BeachWalkWhether you're poolside or on the beach, our lunch destination is perfect for an energizing meal. Satisfy your cravings with our variety of deluxe sandwiches, fresh salads, tropical cocktails and Caribbean specialties at our Cancun restaurant with a view.
- Bella CandelaOur restaurant in Cancun where you can enjoy the warm candle lights representing pureness, balance and protection. Guests can expect exquisite shareable plates and a culinary journey around Italy creating an experience of the highest level.
- Bravio Spanish CuisineDiscover and unleash the strength of your soul through a culinary journey to Spain. To be brave is: to dare to change, to take risks and to dare to live experiences. Because we all have a brave side that leads us to challenge limits.
- Gift Shop and 750 PizzeriaFor those on the go, our one-stop-shop is suitable for all of your souvenirs and quick snack needs. After buying items from our gift shop, treat yourself to New York-style pizza, empanadas, gelato, espresso and refreshing beverages at 750 Pizzeria.
- Gustino Italian GrillServes authentic Italian food in a lively and welcoming atmosphere. Enjoy an unforgettable dining experience with a variety of homemade pasta, freshly baked pizzas, top-notch cuts of meat and an exceptional collection of wines and signature cocktails.
- La 16 SpeakeasyInside Brav?o you will also discover La 16, the first and only Speakeasy in Cancun at the JW Marriott. La 16, named after Mexico's independence day.
- Sasi ThaiOffers a modern culinary style based on Thai cuisine specialties with authentic bungalows where you will enjoy the best sunset view in Cancun while you taste some of our signature dishes accompanied with our exotic desserts and refreshing cocktails.
- 24-hour front desk
- Accessible facilities
- Beauty shop/salon†
- Bookstore,Offsite†
- Business center†
- Business services†
- Car rental desk,Offsite†
- Coffee shop†
- Complimentary in-room coffee or tea
- Concierge desk
- 24-hour front desk
- Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Beauty shop/salon†
- Bookstore, Offsite†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Coffee shop†
- Complimentary in-room coffee or tea
- Concierge desk
- Currency exchange†
- Dry cleaning†
- Elevators
- Executive floor
- Exercise gym
- Express check-in
- Express check-out
- Food and beverage outlets†
- Free parking
- Front desk
- Full service housekeeping
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed wireless
- Housekeeping - daily
- Ice machine
- Indoor pool
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking
- Outdoor pool
- Parking
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Room service - full menu†
- Safe deposit box
- Sauna
- Room access through interior corridor
- Spa†
- Steam bath
- Tennis court
- Translation services†
- Travel agency†
- Valet cleaning†
- Valet parking
- Valet same day dry cleaning†
- Video review billing
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas
- Business Center†
- Copier
- Full Business Center
- Meeting Facilities
- Network/Internet Printing Available
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Fitness center on-site †
- Gym †
- Health club
- Indoor pool †
- Jet-ski †
- Outdoor pool †
- Pool †
- Sauna †
- Spa †
- Tennis court †
- Whirlpool †
- Children's program, offsite †
- Mountain biking trail †
- Water-skiing †
- Gran Tlaco @ Xcaret Ecological Park
- Cinepolis Cancun
- Kukulkids
- Wet n'Wild
- Plaza Las Americas Shopping Mall - Movies, Restaur
- Planeta Kids Cancun
- Dolphinaris
- Interactive Aquarious
- Xplor by Xcaret
- XCARET
- Underwater Museum of Art
- Mayan Museum
- Ventura Park
- XCARET
- Xel-Ha Park
- Aquaworld Tours
- Interactive Aquarium
- Tulum Mayan Ruins
- Cancun
- Cancun
- Isla Mujeres - On-Site Tour Desk
- Xel-Ha (Full Day) - On-Site Tour Desk
- Coba Archeological Site- On-Site Tour Desk
- Xcaret Eco Park (Full Day) - On-Site Tour Desk
- Jungle Tour (half day) - On-Site Tour Desk
- Chichen Itza (Full Day) - On-Site Tour Desk
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
J(ust)W(ow) Marriott
What shines about this property is the service; I have never had better service, felt as welcomed as I have here. I realize this is the job of a luxury resort, but it is something else to see this consistently in action in every restaurant, bar, pool, with each and every representative. the lobby is well appointed, glistening, clean, with a nice entry lounge and bar area that is well attended with any sort of drink you might want. For a luxury resort, the pools seem like a bit of an afterthought, they are nice for adults but for kids a little too… adult. Our room was amazing and I enjoyed every moment in it. There are three restaurants offering a good variety if you want to stay on prem. La Isla Mall is just a mile away and is an absolutely sensational walking mall. I am not paid in any way by Bon Voy, I just had a fantastic experience here with my wife and three boys. Would come back in a heart beat.
-
JW Cancún Resort and Spa
Our family arrived on June 30 and left on July 9th. The entire staff were extremely friendly and helpful. Always with a smile on their faces and eager to assist whenever needed. Ernesto and all of the other bellmen made sure we enjoyed our day or evening on the way out, and welcomed us “home” on our way back to the hotel. Ernesto gave us recommendations a couple of times for dinner and also called the restaurants and made us reservations both times. Once at Fred’s and another at Bombay. Both are walking distance from the hotel. He made sure we were taken care of. I like to give a shout out to the bellmen and I apologize for not remembering all of their names but they deserve the utmost recognition!! Overall, JW Cancún really prides themselves on hospitality and service. Great restaurants on site as well, such as Bravio for really great paella, Sasi Thai for outside dining by the pool/beach area and Gustino, if you prefer Italian. The pasta carbonara is a good choice by the way! I would come back and stay at JW Cancun in the future!!
-
Beyond Expectations
Alfredo at the Beach Bar is Amazing! I got some “la gripe” from my long day of Cenote tours the day before and Alfredo surprised me with a hot tea, lemon and honey. He was just “I saw you look a bit “beat up” already my friend..lol, hope this helps you recover and allow you to finish strong your amazing vacation. The difference between “Excellent Service” and ordinary “all-inclusive” shenanigans…
-
Excellent service
Manuel was an incredible waiter at the pool! He provided excellent service, was informative, and showed great dedication to making sure we got exactly what we wanted. Truly outstanding!
-
JW Beachside is a Class Act
JW is a class act. From its location in Cancun, your room, service and Food...it does NOT disappoint. AND you will pay for that... guarantee that. So be ready. But in a way... once you sleep... taste.. enjoy the site... it will be worth it. (don't drink too much! haha) Family of Four... (two hungry teen boys) so that buffet is legit a savior and a blessing. The food... 95% of it was on point. It was my personal favorite... I relished on those breakfast meals. Brought back nostalgia as a kid growing up in my Spanish Salvadorian roots. The room was huge with great space and layout... huuuuge bathroom and luxury feeling. We had a great view.. and by the looks of the location.. every room has a great view. Ours overlooked the actual resort and towards the beach. Beautiful. Happy Wife...Happy Life. Don't forget that fellas. Kids thought they were in paradise (14/11). we stayed busy with day excursions... some of them long and winded...it was nice to come back to the room... rest...cleanup... and go get a great meal to finish the night. Its a pampering effect... (again...comes with that pricy aftermath). Pool and all the activities were great... never felt crowded in the pool area... drinks nearby... calm... nice activities for kids .. nice to have a beach side closed out for hotel guest only.
- AdvisoryThis hotel is NOT an all inclusive property.
- AdvisoryThe following mandatory hotel-imposed fee is charged and collected by the hotel at check-out. Resort fee: $35 USD (Plus Tax) per room per day. This mandatory fee is subject to change. The hotel can provide current inclusions when you check-in.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 72.62 Mexico Pesos (approx. $3.80 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 13