What We Love
- Enjoy 24-hour room service throughout the duration of your stay. Your needs always come first, no matter what time it is.
- Take a moment to relax in one of several cushy loungers located out under the palapas.
- Indulge mind, body and spirit at the onsite spa, featuring Turkish baths, seaside massages & the Jamaican cocoa scrub.
Things to Know
- The resort is only 20 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is open exclusively to adult guests.
Resort Details
- AquaLobby Bar
- CornwallBuffet
- Es Palau
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- ExodusTheater Bar
- Galleon
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- HemingwayCigar Bar
- KiniroJapanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - La Toscana
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- LuceaSwim-Up Bar
- Port MariaBuffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-siteFun & Fitness Program
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports †
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling
- PoolThere are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
Unlimited green fees, carts are at an additional charge. ($)
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10103 reviews
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Jul 06, 2025Incredible Stay at Joia – Highly Recommend!
We just had an amazing 4-day stay at Joia, the adults-only section of the Iberostar resorts in Montego Bay. Just 30 minutes from the airport, the resort was beautiful, the food was excellent (especially the Jamaican, Hibachi, steakhouse, and buffet), and the service was top-notch. I wanna give a huge shoutout to our butlers, Berris and Andre, who went above and beyond to make my mom’s birthday special—decorating our room, arranging champagne, pressing our outfits, and staying in constant contact to ensure everything ran smoothly. They even helped resolve an airport transfer issue for us! The resort also had fun entertainment—nightly DJs, a nightclub, and a fire-dancer at the all-white party. We left feeling relaxed and celebrated. Choose Joia—you won’t regret it!
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Jul 06, 2025
Highly Recommend
We highly recommend Iberostar Jamaica. We came on our Honeymoon and had the best time. They are incredibly hospitable. We loved having Omar and Christopher as our butler's. But huge shout out to Mr. Fresh for making our trip the most memorable! We will definitely be coming back!
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Jul 05, 2025
My experience at Joia Rose Hall Jamaica.
Excellent service in general but some minor details that needs to be reviewed related with communication, coordination and supervision.
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Jul 05, 2025
Great honeymoon!
Truly a great honeymoon experience! My husband and I booked an ocean view room with butler service and I’ve never felt more pampered in my life! Our team of butlers, Renardo, Omar, Devon, and Christopher were absolutely amazing and always had the best recommendations for activities and where to eat. I have some food allergies and on day one they made sure that all of the restaurants on site were aware and gave me a copy of the note they sent! Every staff member was kind, thoughtful and courteous throughout our stay and I hope to come back soon!
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Jul 04, 2025
Excellent experience at Iberostar
At the end of each school year, my teacher bestie and I take a vacation together; this was our sixth year and our sixth different all-inclusive resort company. We’ll be coming back to Iberostar for sure. Here are a few reasons why: (1) Good food. The desserts were a little shaky, but the regular food offerings were on point. The grilled asparagus at the Italian restaurant was next level. (2) Friendly and helpful staff. All over the resort. Special shout outs to Shanae at the spa (awesome massage) and Alex at the Italian restaurant, who helped me get exactly the dish I wanted. Mr. Fresh was also great. Phenomenal. (3) Ample pool chairs and beds. It may have been because we went at the tail end of the low season, but we never had to search for places to sit and the resort overall was quiet, which is just the way we like it. (4) Huge rooms. The bathroom had two vanities and the lounge chair in the living area was perfect for reading. The deck was huge and very comfortable. (5) No towel cars. I can’t even express how awesome this was. You could just get towels for the pool. More than one of them. Whenever. Amazing. (6) Room key on wrist band. I’m not typically a fan of resort wrist bands, but this one had our room key right on it. Love it. Overall, great resort experience. We’ll be back!
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryAdults Only Resort.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed