What We Love
- Enjoy complimentary butler services in Master Suites, Panoramic Suites, beachfront Penthouse suites and Presidential Villas.
- Receive access to the luxurious Impression Lounge, 360-degree view rooftop pool and bar as well as a dedicated beach area.
- Select room categories can taste exquisite cuisine from an Author's Signature restaurant, an exclusive taco and tequila tasting bar and the Omakase sushi bar.
Things to Know
- The resort is located approximately 40 minutes from Cancun International Airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Kick back in large, upscale suites and extravagant beachfront villas.
- Unlimited gourmet à la carte dining
- 24-hour room service
- Unlimited international and domestic top-shelf spirits
- Daily refreshed, complimentary minibar
- Nightly entertainment
- Pool and beach wait staff
- The Sip, Savor & See program lets you wine/dine at sister properties
- Free Wi-Fi and free international calling with the Unlimited Connectivity mobile app
Property Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2570 reviews
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Oct 02, 2024Exceptional Resort!
Very beautiful resort. The staff is welcoming and helpful. The whole resort is kept neat and clean. Our room was gorgeous, and we absolutely loved the bathroom. The pools were awesome, and endless, lol. Seriously, there’s so many pools. We celebrated our wedding anniversary greatly.
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Oct 02, 2024It was alright
To be completely honest the resort is beautiful and very aesthetic but I wouldn’t go back. The service was horrible for a group of 12 people the staff made us feel like a total inconvenience when it came to sitting together, the bartenders at the pool and waiters at the beach are amazing super nice people.
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Oct 01, 2024PHENOMENAL
The service was phenomenal. The food was delicious. The entertainment group were amazing. Especially, Jose, Sergio, Ingrid and Uziel. They really made the environment so much fun. I would recommend staying at Secret Moxche 100%, you’ll have a great experience for sure. We even had to extend our stay.
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Sep 30, 2024
Amazing honeymoon!
Our stay was amazing for our honeymoon! When we arrived we had a “just married” sign on our door and a bottle of champagne waiting for us! The hotel was always cleanly, the staff were so attentive and kind, and the food is some of the best I’ve ever had! We stayed at the resort during a hurricane and the resort staff were very informational about the storm pattern and did their best to not only keep us safe but keep us entertained while the pools were closed. I appreciated the responsiveness of staff with our requests. We also visited the spa on one of the rainy days and it was an amazing experience! Would love to go back!
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Sep 30, 2024
Incredible Service, Property & Quality
This is the BEST resort I've ever visited in Mexico. The staff was sincere and helpful and went above and beyond to guide help and give superior service. We didn't feel like we had to tip to get good service and that it wasn't even expected. This makes a stay more enjoyable when you don't have to worry about carrying cash around and bad attitudes if you don't tip enough or at all. The property is IMPRESSIVE seriously gorgeous! I'd like better pool drinks and at least one pool with dancing music and not zen music entirely.