What We Love

  • Enjoy complimentary butler services in Master Suites, Panoramic Suites, beachfront Penthouse suites and Presidential Villas.
  • Receive access to the luxurious Impression Lounge, 360-degree view rooftop pool and bar as well as a dedicated beach area. 
  • Select room categories can taste exquisite cuisine from an Author's Signature restaurant, an exclusive taco and tequila tasting bar and the Omakase sushi bar. 

Things to Know

  • The resort is located approximately 40 minutes from Cancun International Airport. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers. 
  • Kick back in large, upscale suites and extravagant beachfront villas.

Resort Details

Dining
OnSite Dining
  • SIP, SAVOR & SEE DINING EXPERIENCE
    As part of the privileges of Unlimited-Luxury®, we’re offering guests of Secrets Impression Moxché Playa del Carmen the chance to Sip, Savor & See at nearby, participating AMResorts properties. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment. 
     
    The Sip, Savor & See Dining Experience is only good for dinner at a qualifying sister resort. This is not a day pass. Guests may choose to dine at any of the restaurants that are serving dinner. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events.
  • Various Bars
    Offering 12 bars and lounges, serving domestic and international brand beverages, ranging from swim-up to a nightly music lounge. 
     
    Cielo Impression Rooftop Bar: For Impression guests only.
     
    Sugar Reef: Pool and beach bar offering signature cocktails

    Mantarray: Relax with a refreshing cocktail at this swim-up pool bar  
     
    Moxché Lobby Bar: Lobby bar featuring chic furniture for lounging with a refreshing cocktail and live music at night  
     
    Moxche Theatre: Sip your favorite cocktail while enjoying our nighttime entertainment; Theatre Bar
     
    Dark Horse: Contemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events. Golf Simulator and Fussball tables available. 
     
    The Cove Bar: Bar serving your favorite tropical cocktails; Interior Beach Pool Bar 
     
    Observatory Preferred Rooftop Bar: For Preferred Club and Impression guests only.

    Revive; Spa Bar
  • Various Restaurants
    Together with it’s adjoining property, Secrets Impression Moxché Playa del Carmen offers 14 gourmet dining options including three exclusive to Impression guests. Choose between a rooftop bar and restaurant, a beachfront grill or the authors siganture restaurant. Gluten-free and vegetarian menu options available.  
     
     
    All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.  
     
     
    Teodoro-  Authors Choice Restaurant (Dress code - formal)
     
    Cielo Impression Rooftop : Casual Elegance for dinner
     
    Seaside Beach Club : À la carte grilled specialties beachside. Casual Elegance for dinner
     
     
    Secrets Moxché Guests of Secrets Impression Moxché, on top of their three exclusive restaurants and bar will have access to all restaurants and bars located at Secrets Moxché Playa del Carmen. Additionaly Impression guests will receive elevated culinary experiences at the Asian and Mexican restaurants. 
     
    Barefoot Grill: Light lunch specialties in a casual and relaxed outdoor setting
     
    Bisou: A menu serving a variety of gourmet à la carte French specialties
     
    Coco Café: Begin the morning with a cup of local brew at a sunny indoor/outdoor café  along with tropical juices 
     
    Dos Almas: Taco tasting bar with Tequila/Mezcal tasting 
     
    Suki
     
    Market Cafe: A buffet-style restaurant serving a variety of local and international cuisine. Casual atmosphere, evocative of a farmer’s market with colorful, gourmet cuisine displayed beautifully on sunbleached wood shelves, which frames the intimate dining area | lunch hours: 12:00 p.m. – 4:00 p.m.
     
    Seasoul: Fresh seafood delights presented in a quiet and romantic seaside setting. Casual Elegance for dinner.
     
    Allora: Delectable Italian cuisine, served à la carte. Wine cellar for private dining is available.
     
    Ember: Open fire grill serving fine cuts, served à la carte
     
    Bamboo: Delectable Southeast Asian cuisine with alternative plant-based menu, served à la carte. Casual Elegance for dinner

    Observatory Preferred Rooftop
On-Site Amenities
  • 24-hour room service†
  • Ballroom†
  • Car rental desk†
  • Currency exchange†
  • Elevators†
  • Gift/News stand†
  • Heated pool†
  • Internet services†
  • Laundry/Valet service†
  • Meeting rooms†
  • 24-hour room service†
  • Ballroom†
  • Car rental desk†
  • Currency exchange†
  • Elevators†
  • Gift/News stand†
  • Heated pool†
  • Internet services†
  • Laundry/Valet service†
  • Meeting rooms†
  • Poolside service†
  • Shopping mall†
  • Whirlpool†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
    The on-premise state of the art fitness center provides a full range of cardio-conditioning activities and exercise equipment including treadmills, free weights, exercise bicycles, stair climbers and step machines. Elliptical and fitness accessories such as yoga mats and exercise balls. | hours: 7:00 a.m. – 8:00 p.m. 
  • General †
    INDOOR/OUTDOOR ACTIVITIES:
    -Two lit tennis courts/tennis clinics
    -Ping-Pong
    -Multi-purpose court (soccer, volleyball, etc.)
    -Beach volleyball
    -Euro-bungee
    -Archery
    -Yoga
    -Cocktail classes
    -Dance lessons
    -Football
    -Golf simulator at sports bar 
  • Pool †
    Secrets Impression Moxché offers two rooftop pools, a main infinity pool with gorgeous ocean views and a designated beach pool. Plus access to 7 pools next door, including 3 man-made cenotes and 1 interior beach lagoon located at Secrets® Moxché Playa del Carmen.
  • Spa †
    Secrets Spa by Pevonia® at Secrets Moxché Playa del Carmen offers a sublime atmosphere of pure indulgence that combines hydrotherapy and relaxing treatments creating a refreshing, invigorating and peaceful experience. Pamper yourself in our stunning spa surrounded by a hydrotherapy circuit, sauna and steam room. A sauna, steam room, private shower and a relaxing indoor lounge area with heated lounge chairs are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full-service beauty salon are available for you. The spa also offers an array of rejuvenating facials, spa packages and pampering for your hands, feet and nails.
  • Water activities †
    WATER SPORTS
    -Kayaks
    -Sailing
    -Windsurfing
    -Water aerobics
    -Pool volleyball
    -Snorkeling
    -Water polo
    -Catamaran
    -Scuba diving
    -Deep sea fishing
    -Outdoor hot tub
Off-Site Recreation
  • Golf †

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3546 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great

    Great Venue in an adult setting. The ambience was so relaxing. The structure of the resort was designed for relaxation and comfort.

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing time in Mexico especially with entertainment team!

    It was a blast! Everyone was so nice and made it amazing! Domingo and Manuel at The Sugar Reef Bar were so attentive and fast! The entertainment team made our entire trip! Jose, Julio, Axel, Regina, Gabriela, Vanessa, Ari, and Cristian came to see us everyday we were here and made us so happy!! I loved seeing them and getting to know them! I would come back just for them!

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love the staff!!!

    Gabriella, Julio, Vanessa, Ari, Sergio and Regina and the whole crew are amazing!!!!the food and staff are absolutely amazing

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect for our honeymoon

    We spent 5 days at Secrets Moxché for our honeymoon the first week of June! The resort is absolutely stunning, and our Preferred Ocean View Junior Suite was beautiful and spacious. The beach had lots of seaweed, so we spent most of our time in the cenotes/pools. The Preferred Club has a rooftop pool and restaurant. We enjoyed that experience, but you could still really enjoy your time without it. The food was above average. We enjoyed the steak house, the buffet, and particularly the Mexican restaurant. The Italian was just okay, but it could have been what we ordered! They did a great job through music and games like volleyball crafting the atmosphere of each pool. We loved lounging by the quiet cenotes! The staff was attentive and personable. Though the price can seem steep compared to some resorts, our experience could not have been better!!!

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Gorgeous resort, horrible beach

    Pros: 1. Service was great. Everyone was extremely friendly. 2. Food was good. Restaurants had a good variety and the buffet(s) were stellar for breakfast and lunch. Beach Club buffet for lunch was out of this world. Some of the dinner restaurants were missing “expected” items - for example, the Italian didn’t have chicken Parmesan, no mole in the Mexican. Odd menu items but still good food overall. 3. The beach/sand lagoon was really cool. It tried to make up for the fact that you can’t really swim on the beach. 4. TONS of pools. Pools everywhere. Little nooks with pools, hammocks, so cute and romantic. Loved it. 5. We were on the Impression side - rooms were gorgeous. Black/grey stone, stone tub in the room and balcony. So pretty. The Impressions lobby was nice for snacks and coffee. Drinks were better in the Impressions lobby vs the pool bar. 6. Spa was stunning and the services were amazing. My massage therapist was Alma and she was beyond exceptional. 7. Love the coffee shop. Cons: 1. Hotel room key is on your phone and works half the time. The tech idea was nice, but annoying as hell 2. Drinks were horribly inconsistent - to the point where some smelled chemical and others had a powdery/grit texture. For example - the espresso in the espresso martinis was just floating in the glass? Weird. I dumped a few just due to the consistency. 3. The beach was unswimmable. We knew it was going to be ugly with the sandbags, but we did not expect it to be unswimmable with the seaweed. The rotten egg smell penetrated the entire resort. Brutal. And very disappointing. There’s nothing they could do about it - but honestly, as beautiful as this resort is - the decor, stone, lagoon… we will not be coming back to an unswimmable beach and that smell. 4. The stone walkways are unlevel with random potholes. They’re not travertine-esk like most of the Secrets. It was hard to watch people trip all night in their dress sandals. 5. My husband’s chair broke at dinner. We were just eating and he went flying sideways. He’s a very lean guy so it was a huge shock.

    Jun 29, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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