Impression Isla Mujeres by Secrets - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1187 reviews

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  Guilman - one of the best pool butlers

  Guilman was our pool butler and he anticipated everything we needed. We appreciated his attentiveness and thoughtfulness.

  Jul 04, 2025
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  Honeymoon Heaven

  Where do we even begin…we had the most incredible time at Impressions Isla Mujeres while we were on our Honeymoon! Impressions Isla Mujeres had such a caring, kind, and professional staff. We left the resort feeling like we had a newly found family on the island for when we go back. Just to name a few: Kenneth, Vianey, Edgar, Angel, Rebecca, Alex, Julian, Jerry, George, Amairany…the entire staff was so helpful, attentive, and reliable. They still made all of our special requests happen, even when the uncontrollable island weather would not allow for it. And they always even went above and beyond to make sure that we were always happy. They prioritized our safety and booked our taxi and ferry rides for us when the ports were closed. Kenneth allowed us to upgrade our room to make our Honeymoon even more special. And on our final night Kenneth made sure to add some special touches in our room - We will never forget it! Our butlers Vianey, Angel and Edgar were so patient with us and our requests and they delivered every single time! They made sure that we were booked for all of our requested reservations and always went above and beyond. All of the activities for the different days were so fun! Rebecca did awesome with Kintsugi, and the kayaks were our favorite! We also did Pilates and yoga one morning on the terrace and it was so relaxing! The resort was completely breathtaking - every step was like walking through heaven! And the food was divine! Spezia was our favorite. Our server George and their manager Jerry were the best! This was such an amazing experience for my husband and I. We have decided that Impressions Isla Mujeres will be our tradition for anniversary vacation destination - there is nowhere else we would rather be to celebrate the best day of our lives. And there is no where else for you to look if you are searching for a destination on the island for a luxurious, out of this world vacation. Impressions Isla Mujeres is it!!

  Jul 03, 2025
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  Perfect romantic getaway - amazing food and views

  We stayed at Impression for 4 days as a romantic getaway and the entire experience was incredible! It starts with the semi-private Catamaran hotel transfer from Cancun which was incredibly beautiful. When we arrived at the resort, we were greeted with drinks and met our buttler who was so helpful the entire stay. The hotel is really as beautiful as in all the photos (or better in person)! But what's even better is that even though it was at 70% capacity, it felt empty to us! We never had to reserve lounge chairs, had to wait for a table or a drink. Because the hotel has a beach level, the main pool which is 3 levels, and the rooftop pool, guests are more dispersed which makes it a very quiet and peaceful getaway! Food-wise: we loved the Mexican cuisine at Mercado (although all restaurants were great) and the 24/7 coffee shop. Finding good and strong coffee in Mexico can be tricky but the coffee shop here was amazing! We were there 4 times per day! Staff-wise: the staff has been incredible! We were treated so well throughout our stay and our buttler was so helpful! A special thanks to the pool staff for always putting away our shoes, helping us with towels, and being super attentive in general. Also thank you to the coffee shop staff! You made our day - every day! Overall, this was one of our favorite romantic getaways. It's so easy to get to and feels like you're on a different planet.

  Jul 01, 2025
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  Sunsets, Serenity and Seclusion: Your Secret Getaway to Impression Isla Mujeres by Secrets

  Located on the southern tip of Isla Muejeres, this adult-only, all-inclusive resort is ideal for honeymoon and baby moon getaways. The resort is on an island and is only accessible by private boat or yacht. After flying into Cancun International Airport, guests ride in a comfortable car service to a small harbor. Impression Isla Mujeres has an exclusive small beach club palapa for guests to wait in comfort with a glass of bubbly or wine and snacks, before boarding a private luxury catamaran to Isla Mujeres. The 45-minute sailing along the Caribbean Sea showcases various brilliant blue hues. Arriving at the resort's dock, uniformed staff members greet guests warmly welcome upon their arrivals. Behind them is a dazzling 125-suites resort offering multiple culinary opportunities, four different swimming pools and architecturally striking spaces that are Instagram worthy. This property has earned 'The Most Instagrammable Hotel In The World' by Luxury Travel Advisor. Constructed on a pre-existing cliff-top structure that had been abandoned, Mexican architect Andrés Cajiga (ALIA Made in Architecture) and the owners didn’t demolish the structure. Instead the team had the foresight to reuse, improve and embrace the space, design and surrounding grounds. This not only improved sustainability in the build-out, but also minimized the marine transport impact. Walking into my spacious suite #1226, I admired the king-size bed dressed with luxury sheets and earth-kind pillows to ensure a good night's sleep. There was a wine refrigerator stocked with bottles of sparkling, red and white wines. Twice a day a staff member restocked my minibar with sodas, beers, waters and snacks. Also there was a bottle of Mezcal and other spirits for my own private party on my terrace. I slid open the glass doors to take in the ocean and palm tree views. The palms provided privacy when I relaxing in the swirling soaking tub. I hooked my hammock for a comfortable swing while taking in the views. The luxury bathroom has beautiful stone and marble in the see-through glass shower with two rain shower heads. I appreciated the luxurious bath amenities, aromatherapy, rosewater spray and insect repellent. In June the sun was bright and warm, so the best place to hang out during the day was in one of the four pools. Each one offers a unique experience and view. For a bird's-eye view, the rooftop UNIK infinity pool has a clear glass wall for underwater peek-a-boo swim viewing. We ordered a margarita and glass of sparkling bubbly wine from the dedicated bar team, while sitting in a lounge chair under an umbrella. This area also has UNIK The Kitchen, for light tapas during lunch and sunset dining while gazing out to the sea. In the evening, UNIK Sky Lounge is the highest rooftop bar and lounge in Isla Mujeres. This was a popular spot for guests to take in 360 degree views while listening to a live DJ watching a native fire show. Another popular pool during the day was the open-air lagoon-style pool off the lobby. There are lounge chairs in the water to stay cool while reading a good book and napping. I dunked into the perfect temperature water and swam-up to 'Shark' bar to order an Aperol Spritz. The attentive pool team checked on me often to hydrate me with water and any requested food items. There are seven different dining venues and five different bars at the resort. I usually woke up and went down to Cacao Bakery and Cafe for coffee, tea, green juice and Mexican breakfast delights. One of my favorite lunch experiences was tasting the vibrant regional Mexican flavors at La Vista. Order a margarita, guacamole and chips for starters. The fresh fish tacos and sopas with a Mexican beer were also an excellent choice. Dining at Sake the first night, I enjoyed a variety of flavorful Pan-Asian dishes. They also have two teppanyaki tables where a personal chef prepares a set menu in such an entertaining manner right before your eyes. Wildfire Grill is the resort's beloved steakhouse with a wine dining room lined with Mexican and Chilean wines. Reserve a spot to spend part of an afternoon tasting wines during a sommelier led wine tasting class. Guests receive four tastes of different wines and a charcuterie board with different types of cheese, meat and fruit. Each day we participated in a range of fun water activities. The warm temperature and rich biodiversity of marine life is ideal for swimming, snorkeling, stand-up paddleboarding and kayaking along the picturesque coral reefs. Impression Isla Mujeres by Secrets is an intimate resort designed for couples seeking serenity, sunset moments, moonlight strolls and privacy away from crowds.

  Jul 01, 2025
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  10/10

  Guilman, Edgar and Angel were very professional and helpful butlers. Will definitely come again. This is the most beautiful resort I’ve ever been to.

  Jul 01, 2025