What We Love
- Unwind and let your troubles slip away during an indulgent beachfront massage.
- Your children can run around at the kid's pool or Kid's Club while you relax.
- The resort is only five minutes from downtown Playa del Carmen, which features outstanding shopping and dining opportunities.
Things to Know
- The resort is only 55 minutes from the airport.
- The resort's property protects a section of tropical rainforest, making this spot quite the eco adventure.
- Unwind in a lounger next to one of the resort's four pools. You'll be living your best life.
You've hit the beach jackpot at this expansive, breathtaking hotel. Inside this portal to Mayan culture, you'll find limestone replicas of the Mayan gods and even real Mayan ruins to explore day in and day out. With palapas on the beach and a bar right
around the corner, you'll be enjoying all the margs in the world as you sit back and enjoy the sound of the waves on the shore.
On top of all of this, you can dive into the watersports, beach and pool life, along with unlimited food and drinks while you kick back and watch some flashy entertainment.
On top of all of this, you can dive into the watersports, beach and pool life, along with unlimited food and drinks while you kick back and watch some flashy entertainment.
All-inclusive means stress-free getaways: drinks, food and activities at your resort are included
in the price of your vacay!
Location
Playa del Carmen - On Beach
Cancun International Airport (CUN)
: 37 miles
Property Information
Year Built:
1997
Accessible rooms:
2
Floors:
3
Total rooms:
350
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Resort Details
Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
Amenities
Treat yourself to everything that this resort has to offer and more.
Activities
Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
Hotel Advisories
Advisory
***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory
SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Advisory
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Advisory
The state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax,
per room per night. This amount is not included in your vacation price and will be collected at your hotel.
This fee is subject to change at any time without notice by the hotel.
General Policies & Fine Print
Check In:
3:00 PM
Check Out:
12:00 PM
Minimum Check-In Age:
18
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policy - IBEROSTAR HOTELS AND RESORTS is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policy - IBEROSTAR HOTELS AND RESORTS is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
Pets Not Allowed