Iberostar Waves Paraiso Beach - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9512 reviews

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  Felt Like Family

  I was a bit nervous traveling out of the country for the first time but was quickly made at ease by my new home away from home. Everything about the resort is impeccably thought out. From the dining options to the fun activities to the welcoming staff, I truly felt taken care of here. Francisco remembered my beverage order at breakfast every morning and would make sure to ask me how my stay was. Franco kept us throughly entertained! And Octavio did such a beautiful job making sure we were well fed by the pool. I forgot to make note of the gentleman who took me to my room the first day and arranged my transport on my last- but I couldn’t believe he remembered who I was a week later. I’ll be back soon!

  Jul 04, 2025
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  12/10 resort!

  We just came back from 8 days at this resort with a group of 15 friends and had a GREAT experience!! We loved the amount of activities, the poolside lunch, the Trattoria, Smokehouse and Mediterranean restaurants. The event staff and restaurant staff are top tier. Manuel @ Trattoria and Francisco @ the breakfast buffet were our servers more than once we we came back as we had such great service. Frank at the bar always came with a smile and was the quickest bartender. Octavio was so friendly, welcoming and passionate about his cooking. Franco is the GREATEST entertainer. He is hilarious, remembers our names and we will be back again and can’t wait to see everyone in the future.

  Jul 03, 2025
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  Franco's the best

  This is a review for Franco specifically. We love you! - Maya and Charlieeee Thanks for making our trip so fun and for truly being such a gem. Give this man a raise! Let us know if you want to come to our wedding next October. Can do an on-land paddle board kayaking race.

  Jul 02, 2025
• 

  Amazing experience

  trip was amazing, Brenda at the entry was so sweet and overall the service was amazing. Great food, great room everything was so clean.

  Jun 28, 2025
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  Great Food and Activities, But Too Many Misses for a Return Visit

  We booked this resort last minute—on a Monday—and arrived by 9 a.m. Wednesday for a short trip with just my husband and me. While the check-in process was smooth, we couldn’t access our room until 2 p.m., which was expected. However, the lack of air conditioning in the lobby and most restaurants made waiting and dining uncomfortable, especially in 100-degree heat. The resort itself is large and offers a wide variety of activities, which we appreciated. From poolside games to archery and a gym, there’s plenty to do. They also offer golf carts to help guests get around, which was a nice convenience. There’s a waterpark available for an additional $10 per day, but if you’re staying at Lindo or Maya, it’s included at no extra charge. The food was a highlight—everything we tried was delicious. We especially enjoyed the daily featured lunch by the pool and the beachside burgers, tacos, and fries. Just be aware that most dining areas, including the breakfast buffet, don’t have air conditioning. The app sounded promising but didn’t work for us. We were told we could make dinner reservations starting at 6 a.m., but the app wouldn’t let us. We had to go to the lobby for help, which made the app feel pointless. That said, we really enjoyed the hibachi, Italian, and smokehouse restaurants. The French restaurant (Colonial) wasn’t our favorite. Our room was basic. The mini fridge had a couple of sodas and two beers—extra beers cost extra. No snacks or room service were available. The beach would be beautiful if not for the overwhelming sargassum. The resort tries to keep up with it, but it’s a losing battle. One thing that stood out was the lack of attention to detail when it came to maintenance. Several water features near the buffets weren’t working, and overall, the resort could benefit from better upkeep. The Friday foam party at the pool was a blast—definitely a highlight! But be warned: the towel game is strong here. If you’re not out by 7 a.m., finding a pool chair is tough. Also, there are no elevators in the buildings, which could be challenging for families with strollers or guests with mobility issues. One thing that really bothered us was how many guests left their empty cups everywhere. We found ourselves cleaning up after others just to keep the space pleasant for everyone. The staff works hard, and it’s disappointing to see guests be so inconsiderate. We used USA Transfers from the airport and had a fantastic experience—quick, easy, and professional. Overall, the trip was okay, but we wouldn’t return to this resort.

  Jun 23, 2025