Iberostar Waves Paraiso Beach - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9550 reviews

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  Perfect getaway for family of 5 🌴

  We took our 3 young adult sons to this resort for a quick getaway before school started. We stayed 7 days. Our boys are 23, 20 and 17. We had a great time. Highlights: the outdoor areas are beautiful and very well kept. Peacocks, black swans, coati, iguanas are some of what you will see while walking.There is a lot of opportunity to get a lot of steps in at this resort. There are shuttles that will take you from one end of the resort to the other, but we like to walk so we only used the shuttles a few times. The lobby and several restaurants are at one end and the pool and beach access and a few restaurants are at the other end. Our room was near the pool and beach access, which was perfect. I would say it was a 10 min walk from our room to the lobby / main buffet. The pool was a big highlight. It’s huge and amazing. There is a ‘party pool’ that had fun activities for the kids, lots of music and a swim up bar. *bring a Yeti or some kind of insulated cup to keep your drinks cool. The boys played water polo and some other competitive activities. The rest of the very large pool area is quiet and a great place to spend the day. Take a floatie when you go with an air pump or you can buy one inflated for about $25 in the gift shop. People do save chairs at the pool. I get up early so I went out and saved our chairs every morning around 7am, it was not a big deal. You don’t need to bring beach towels as they have those at the pool, but I would recommend the towel clips for your chairs. The beach was nice. Soft white sand, a little surf. The boys brought their bogie boards, but there was not enough surf to ride those. And yes, there was a lot of seaweed, which we expected at this time of the year. The hotel does a great job of using trucks to cleanup as much as possible every morning. Plenty of chairs with shade available at the beach. You don’t need to bring an umbrella. There is a hut on the beach w/cheeseburgers and fries every day that the boys enjoyed. The food was pretty good. We did work with our concierge to book reservations at 3 of the restaurants that require reservations. Our favorite was the Japenese and French restaurants. Our boys really liked the Mexican restaurant which does not require a reservation so we ate there twice. The buffets for breakfast and lunch were good. You just have to find what you like. As far as excisions go, we had one good experience and one not so great. You will go thru Amstar at the hotel for excursions. I worked with Marco and requested a snorkel excursion. I paid a little over $500 for a 5 hour excursion for 4 people and they ended up snorkeling for about 30 min. 🙁The rest of them time, they were dumped off in Isla Mujeres where they were obvious tourists and asked to buy stuff the whole time. Shame on me for assuming the snorkeling would last a decent amount of time. So be sure to ask details about your excursions. The other excursion we booked was to Xcaret and it was fantastic. We talked to a gal at the Amstar kiosk at the pool this time and she was very helpful. We did the Xplor park at Xcaret that has several zip lines and water slides. The park is very nice and the day excursion included food and transportation. It was a full day excursion from 8-5pm. The buffet at Xplor was excellent! It was expensive. About $800 for 5 of us, but worth it. The boys loved it and we got some great pics. The evening activities at the resort were entertaining. Cheesy for sure, but fun. The older 2 boys enjoyed the club for 18+. There was music and dancing until 1-2am. They are strict about being 18 to enter, much to our 17 year old’s disappointment, but likely for the best. 🙂 We took our pickleball rackets and reserved a court to play one day. The fitness center was really nice. There is a lot to do at the resort. Excursions are definitely not necessary. We had adjoining rooms - 1 with a king size bed and 1 with 2 queens. This worked perfect for our family of 5. They clean your rooms every day and stock your frig with soda and beer. The rooms are a little dated, but very well kept and clean. This was our first time staying at an Iberostar resort and I would definitely stay at one again. We had a great time & made a lot of memories! 🩵

  Aug 23, 2025
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  5 stars

  Agni was great answered all my questions and was very helpful the place is gorgeous! 10/10 place so recommend for everyone family friendly and friend family

  Aug 21, 2025
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  Amazing

  Agni was very helpful with all of our questions. All of the staff were lovely and the place was beautiful and really clean.

  Aug 21, 2025
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  Great Resort!

  This resort is actually insanely beautiful. no pictures give it justice. All the staff members were so nice and helpful. they all made us feel welcome with smiles and helped us navigate the huge resort. We met so many of the staff members like Jesus and Jose from the front desk and Antonio on the pool games and margarita in the buffet. everyone was so sweet, and we felt well taken care of. The pool game was phenomenal. The food was great. The buffets have better tasting food than most of the restaurants we went too. we are all picky eaters and big foodies. There are some notes though. If you have resort credits from an Expedia package for example... 300$ in resort credit is basically given to you in 25$ increments... so you need to spend 100$ then you get 25 $ from the resort credit... we didn't use any of it... complete waste. The seaweed was insane this time of year so unfortunately, we could not enjoy the water. There were also some staff members hitting on us the whole time which was a bit uncalled for but nothing we couldn't handle. we were able to get adjacent rooms because of the nice front desk staff members that was for sure a plus that made our trip so special. Jasmine from the crepe shop was so cool ! she was great at her job and was talking to us the whole time.

  Aug 21, 2025
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  Rodizio Restaurant

  Our holiday was amazing and the brazilian rodizio was a great experience. Good meat quality. Gracias to Brenda for the reservation!

  Aug 19, 2025