What We Love
- Watching the exceptional performers and entertainers at the theater shows.
- The lavish massages and baths are far to heavenly to resist.
- There's a fully equipped gym and health club to keep that beach bod in tip-top shape.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Snorkeling is free at the second largest coral reef in the world.
- Your children can go burn off all their energy at the Kids Club or kids pool.
Resort Details
- Cozumel Buffet
Our endless buffet serves a continental breakfast, full breakfast and dinner. Dinners at Cozumel Buffet showcase Mexican, Italian, Asian, and international specialties.
- El Cedral Smokehouse Restaurant
A fine A la carte restaurant, the steakhouse specializes in fine cuts of grilled or barbecued meat. Formal dress required; although longer shorts are permitted.
- Las 2 Marias Tex-Mex Restaurant
Guests can savor the most authentic Mexican recipes including quesadillas, tacos, burritos, and enchiladas. Formal dress required: Gentlemen are kindly asked to wear long pants.
- Palapa El Cedral
Providing an informal setting, this restaurant prepares a breakfast and lunch buffet with salads, hamburgers, meats, and pastas. If you are feeling that late afternoon hunger, the restaurant also offers a snack bar.
- Various bars/lounges
Several bars are open throughout the day where guests can relax over refreshing drinks and savory snacks at any hour. Soft drinks are available at night as well.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
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The resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-site
- GeneralActivities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Billiards
Bocce
Gymnastics
Table tennis - Motorized Water Sports †
- Non-Motorized Water Sports
Activities include:
Catamarans
Kayaking
Water aerobics
Water polo
- PoolThere are 3 outdoor pools.
- Sailing †
- Spa †The hotel's top spa performs the best relaxing and energizing treatments including aromatic massages, facials, holistic sessions, and even treatments for the entire family.
- Tennis court
- On-site Entertainment
Live nightly shows in theater/disco
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8482 reviews
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Mar 31, 2025Super vacation
Great place with great service like Ruffin and Jonathan. Love all the animals leaving on the resort free so you can have interaction with them. Food was good and the resort super clean. The rooms are great in small like cabanas that makes it very private and calm. And the diving school is on site with the all the boats. Bring water shoes because rocky bottom in the ocean. Go under the bridge to see all the see life.
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Mar 31, 2025
Had a Great time!
This place is amazing!! We stayed the week of St. patty's Day. Food, service, entertainment - all good. I have been to many AI's and this is different than your typical hotel type resort. The bungalow style rooms, no elevators because they are not needed. Flamingo's, talking parrots, Coati's, warthog's & peacocks just roaming around. It takes you less than 5 minutes to get anywhere - from the beach to the front desk. Beach bar is open at 9am! I am an earlier riser so I was out at 5:15am to get a chair under some shade but there were plenty of chairs around during the week we went. Lots of fish under the dock and many people practiced snorkeling around that area. We ate at the Asian & Mexican specialty restaurant's and both were very good. Buffett's always had plenty of options. I never stay at the same place twice because you never know how good/bad a different resort is until you stay there yourself but I would not hesitate staying here again.
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Mar 30, 2025
Iberostar never disappoints!
This is our 3rd stay at Iberostar and we still love it! The staff is just incredible! I didn't meet the cleaning staff but they were so great! From the food service, EVERYONE was so kind and helpful. I do need to give a special shout out to Fabian, Ediel, Alexia, and Victor. Fabian and Victor we met last year. They remembered us which makes this such a great experience! Ediel was my Wine Guy! From the entertainment staff, Sexy Jerry (Gerardo), Super Sexy (Humberto), and Sexy Freddy (Azael): So engaging and FUN. There was a young lady on entertainment that I didn't get her name that is so sweet and good at her job! There seeed to be more "games" played last year so was just a little disappointed that there wasn't more. The bartenders are all amazing. The Asian restaurant was by far our favorite. The Satay Chicken and Honey Glazed Salmon were our go-tos. OMG, the freshly made corn tortillas outside the pool restarurant was TO DIE FOR! Do NOT miss out on this experience! Check in and out was easy peasy. The wildlife on the property is also fantastic. PePe always puts a smile on everyone's faces. I can hardly wait for our next trip to Iberostar!! And a sidenote...last year we heard people voice their displeasure of having cruizers coming in for day passes. We have the opposite opinion. We met so many wonderful people that there just for the day. When asked how we like this resort, we always told them all the great things about this resort.
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Mar 29, 2025
One of the best All Inclusive resorts
This place is doing something right. The staff are one of the best, can’t beat Mexican hospitality. Amazing people! We were greeted by Carolina at checkin and she was amazing all throughout our stay. We usually don’t like all inclusive resorts as they are always busy so we researched and this was one of the smaller ones. The rooms are in bungalows not big buildings so that was amazing. Rooms are clean and look like they have been recently renovated, shower and washrooms could use re grouting. The restaurants are great even the buffet, the Asian and Mexican are the best non buffets, special shout out to Maria at the taco stand. The beach, if its not windy the snorkelling is great by the pier, water shoes are a must as its very rocky. It’s not a smooth sandy entry into the water as Cozumel is more of a diving spot. Alike all resorts you do have to go early to get the prime chairs at the beach or pool. Overall a great resort almost feels like a mini ecological hotel with all the fauna and flora.
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Mar 28, 2025
Amazing First Trip to Mexico – We’ll Be Back!
Our stay at Iberostar waves Cozumel was incredible! There was a great variety of food and dining options, so we always had something delicious to eat. We especially loved the Asian restaurant and the Asian night at the buffet—both were fantastic! The views were stunning, and we really enjoyed the relaxing jungle vibes throughout the resort. The staff was warm and welcoming, making our experience even better. Our room was clean and comfortable, adding to the overall great stay. The only small downside was that it was a bit difficult to find pool and beach chairs on one day of our trip. Other than that, everything exceeded our expectations. This was our first trip to Mexico and our first time at this resort, and we’re already looking forward to coming back! Angel & Dan
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
refund of the remaining nights.
Effective:11/01/2019
SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed