What We Love
- Watching the exceptional performers and entertainers at the theater shows.
- The lavish massages and baths are far to heavenly to resist.
- There's a fully equipped gym and health club to keep that beach bod in tip-top shape.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Snorkeling is free at the second largest coral reef in the world.
- Your children can go burn off all their energy at the Kids Club or kids pool.
Resort Details
- Cozumel Buffet
Our endless buffet serves a continental breakfast, full breakfast and dinner. Dinners at Cozumel Buffet showcase Mexican, Italian, Asian, and international specialties.
- El Cedral Smokehouse Restaurant
A fine A la carte restaurant, the steakhouse specializes in fine cuts of grilled or barbecued meat. Formal dress required; although longer shorts are permitted.
- Las 2 Marias Tex-Mex Restaurant
Guests can savor the most authentic Mexican recipes including quesadillas, tacos, burritos, and enchiladas. Formal dress required: Gentlemen are kindly asked to wear long pants.
- Palapa El Cedral
Providing an informal setting, this restaurant prepares a breakfast and lunch buffet with salads, hamburgers, meats, and pastas. If you are feeling that late afternoon hunger, the restaurant also offers a snack bar.
- Various bars/lounges
Several bars are open throughout the day where guests can relax over refreshing drinks and savory snacks at any hour. Soft drinks are available at night as well.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
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The resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-site
- GeneralActivities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Billiards
Bocce
Gymnastics
Table tennis - Motorized Water Sports †
- Non-Motorized Water Sports
Activities include:
Catamarans
Kayaking
Water aerobics
Water polo
- PoolThere are 3 outdoor pools.
- Sailing †
- Spa †The hotel's top spa performs the best relaxing and energizing treatments including aromatic massages, facials, holistic sessions, and even treatments for the entire family.
- Tennis court
- On-site Entertainment
Live nightly shows in theater/disco
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8605 reviews
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Jul 17, 2025got a daypass with a daybed and the staff was great, so friendly and welcoming, not like other resorts that are actually pissed because you bought a daypass. The food is topp notch and my wife and I enjoyed ourselves so much that we went back a second time during our trip.
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Jul 16, 2025
Wonderful holiday - wish we could’ve stayed longer 🏝️
We spent a great 2 weeks at the Iberostar Cozumel and wish we could’ve stayed longer. It was our first all inclusive experience and really enjoyed it. Our days were spent camped at the beach and by the pool. There were plenty of loungers, all within a short walk of the beach & pool bars. The view was so relaxing. The entire site is spread out from the lobby at one end, the accommodation in the middle, then the pool and beach at the other. Nowhere felt cramped or busy, and even though there are lots of guests, it never felt crowded. The rooms are spacious with a good sized bathroom and comfy bed. The food was very good. Enormous choice at the buffets - where the food was constantly refreshed, and good menu choices at the restaurants. At lunchtime on some days, the chef from Barcelona cooked up delicious paella on the beach (my favourite lunch). And the stand serving freshly cooked tacos was a lunchtime fav too. We had arrived from 6 time zones away so took a few days to get into the entertainment programme, but loved it when we did. The recreation team were good fun and very inclusive of all ages (and abilities 😬), no one was left out. We enjoyed beach volleyball, arts/crafts, archery, Spanish lessons and daily pool games. The team members even remembered our names which was an unexpected bonus, and quite indicative of how they went about their jobs. They were not only the games ringleaders, full of enthusiasm and energy, but also people with whom you could enjoy a chat. They were all great with special thanks to Betty, Jerry and Humberto for helping us have fun on our hols. All the staff were friendly. Thanks too to front desk manager Antonio, for my daughter’s birthday treats, and the friendly Carlos (CB) for arranging our snorkelling trip with the onsite Dressel Divers; a highlight of the holiday. Dressel Divers also provided the inclusive sailing (loved it) and kayaks. All very easy to make use of. This is a 5 star review but I’ll finish with a couple of observations including one isolated negative experience: 1. We booked 3 rooms for 14 nights, paying slightly more for the ‘tropical view’ rooms. Having visited, I am confused what makes the ‘tropical view’ better than the slightly cheaper ‘garden view’. Proximity to the lobby (breakfast) or beach/pool makes no difference because we walked between the two at least twice per day. Next time I’ll save the money. 2. Sadly, our check in experience was **terrible**. At 9pm after 20 hours of travelling we were told one of our rooms wasn’t paid for! They wanted to put a hold on our credit card. We refused - it was their problem not ours! We eventually got the keys 30 mins after arrival. The next day we were invited to the lobby to hear it was all their mistake and everything was ok. My biggest disappointment was the check in staff seemed more interested in processes than people. There was no compassion. It would’ve been so easy for the front desk manager to see we were very, very tired, realise we’d already paid $thousands for at least 2 of the rooms and give us the 3rd room anyway, making an appointment to sort it out the next day. It didn’t affect our enjoyment of the resort but I will follow this up with IHG and Iberostar.
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Jul 13, 2025
We Love Iberostar Wave Cozumel!
My husband and I traveled to Iberostar Wave Cozumel twice a year with our friends and their teenage/adult kids that have become family.. This place is beautiful from the grounds, rooms, ocean and pool. We have made many friends with the staff and they welcome us each time with open arms and a smile. From Isabel at the front desk making our checkout so easy and always so accommodating.. she is so kind and professional we love her! Alonso is also at the front and is always so helpful, kind and friendly. He’s always so willing to help with any questions or things we may need. The food is amazing and Fabian never disappoints, he is always present and making sure everyone’s needs are met. If you have any dietary needs he is right there making sure you get the things you need. He also is professional, but so friendly and truly cares. The Restaurant staff is the BEST around. They are all great, but the ones we have the most experience with are Cindy whom we’ve known for many years and she has become our family too! Wilbert and Jonatan always great us with a smile on their face and make you feel at home.. They have amazing memories for remembering what drinks to get us for breakfast, lunch and dinner too. Chef Jorge is also wonderful and willing to make sure you get everything you need. There entertainment staff makes this resort special too, from the games in the pool and all the special things they offer for you to do during the day. From guessing games, bingo, corn hole, ping pong, water aerobics and more. Omberto is one of the entertainment staff members and he always made sure to see that all the quests were enjoying themselves.. The Spa is wonderful and I would highly recommend to anyone… Sondra and Bertha are the Best! The experience is so relaxing. This place has truly become our home away from home…
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Jul 13, 2025
Elisandra has the best costumer service!
This is our 4th time going there and we absolutely love the feeling that you are immersed in the island. Elisandra was the absolute best with top service, delicious drinks and friendliness. She really makes you feel like you are family. Will continue going!
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Jul 12, 2025
An Amazing holiday
An amazing holiday in such a lovely hotel. You can see why this hotel is 5 stars. Everything from the accommodation, food and things to do was great. We especially loved the Asian cuisine a la carte restaurant. Theres an abundance of wildlife on your doorstep and flamingos by reception to pass each morning on the way to breakfast. Unlike other hotels there was plenty of sunbeds by the pool/beach and we made use of the swim up pool bar for cocktails. There is a diving place on site called Dressel Dives and we highly recommend using their services, we did a discovery dive and loved it. Highly recommend this hotel to anyone. This was our first time in Cozumel and the long journey was worth it.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
refund of the remaining nights.
Effective:11/01/2019
SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed