What We Love
- Watching the exceptional performers and entertainers at the theater shows.
- The lavish massages and baths are far to heavenly to resist.
- There's a fully equipped gym and health club to keep that beach bod in tip-top shape.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Snorkeling is free at the second largest coral reef in the world.
- Your children can go burn off all their energy at the Kids Club or kids pool.
Resort Details
- Cozumel Buffet
Our endless buffet serves a continental breakfast, full breakfast and dinner. Dinners at Cozumel Buffet showcase Mexican, Italian, Asian, and international specialties.
- El Cedral Smokehouse Restaurant
A fine A la carte restaurant, the steakhouse specializes in fine cuts of grilled or barbecued meat. Formal dress required; although longer shorts are permitted.
- Las 2 Marias Tex-Mex Restaurant
Guests can savor the most authentic Mexican recipes including quesadillas, tacos, burritos, and enchiladas. Formal dress required: Gentlemen are kindly asked to wear long pants.
- Palapa El Cedral
Providing an informal setting, this restaurant prepares a breakfast and lunch buffet with salads, hamburgers, meats, and pastas. If you are feeling that late afternoon hunger, the restaurant also offers a snack bar.
- Various bars/lounges
Several bars are open throughout the day where guests can relax over refreshing drinks and savory snacks at any hour. Soft drinks are available at night as well.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
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The resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-site
- GeneralActivities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Billiards
Bocce
Gymnastics
Table tennis - Motorized Water Sports †
- Non-Motorized Water Sports
Activities include:
Catamarans
Kayaking
Water aerobics
Water polo
- PoolThere are 3 outdoor pools.
- Sailing †
- Spa †The hotel's top spa performs the best relaxing and energizing treatments including aromatic massages, facials, holistic sessions, and even treatments for the entire family.
- Tennis court
- On-site Entertainment
Live nightly shows in theater/disco
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8517 reviews
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May 04, 2025Well earned 5 stars
We have been here at the Iberostar Waves resort in Cozumel for a week and a half. It’s the first time we have stayed at any Iberostar. We have stayed at the RIU Palaces and various resorts, many times in the past. We are very happy here at this resort. The service is excellent, and the food is delicious. Everyone is welcoming and very helpful, and everything is very clean. The grounds are beautiful with many plants and wildlife such as flamingos, peacocks, coati, parrots, and hawks. The beach is beautiful with a pier as well. It’s a little rocky to walk into the ocean, but much easier to enter from the pier. The pools are nice. The staff here is excellent. We have especially felt welcomed by one of the concierge‘s, Natalie Sosa. Whenever we had a question , she knew the answer or how to help us. She even invited us to the annual fiesta at El Cedral, where she dances with her family. We had a most enjoyable time there and felt very welcomed. All the staff here are really great. We would definitely return here if visiting Cozumel again.
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May 02, 2025
You gotta get here!
What a fantastic experience! Worth every penny and I didn’t want to leave. Super clean, super helpful staff, luxury amenities, delicious food, awesome activities and offerings to explore the ocean and reef. It was so cool to see wild and docile animals roaming the resort. Loved the peacocks! Rooms were great, very quiet, the bed very comfortable, bathroom was high class, and the balcony facing the ocean breathtaking. One of the bonuses - the resort is environmentally friendly and a commitment to have a low to no impact stay (composting, recycling, energy efficiency, etc.) I highly, highly recommend staying here.
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Apr 29, 2025
Showed up to a resort full of strangers but said goodbye to friends
We went for a couples weekend. Our experience… amazing. We snorkeled, fished and appreciated this smaller more intimate resort experience. It wasn’t a Palace it was beautiful, tropical and private . We plan to come back. We are middle aged and not as thin and pretty as we use to be. Wearing swimwear can feel overwhelming but we were loved and welcomed as we are, thats a big deal when it comes to enjoying a resort. We Loved it felt like hanging out with a lot of new friends.
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Apr 28, 2025If only Iberostar had a clue, doubt we return
As much as I wish I could give this place a 5 star review, I can't. The pros of this resort are first and foremost the amazing employees! They exude hospitality at the highest level. So incredibly friendly and accommodating. The grounds are beautiful, the food is excellent and the relaxing mood is superior. But the relaxing mood doesn't last because at 12:00pm and 4:00pm everyday the staff (just doing their job) cranks up obnoxious music and starts playing games by the poolside for 45 minutes. So much for relaxing while eating, reading or napping by the pool or sea. The decibels are so high, it truly will damage children and adult's hearing for life. Even if Iberostar feels it's necessary to entertain their guests with these games and music, it was such a small amount of people participating while the rest of us suffered. There were other times when they decided to turn on loud music too. When we checked in, we asked if there would be loud music near our room and we were assured they only "play relaxing, quiet music." That was a blatant lie. This was such a negative experience for our vacation expectations that we can't consider returning. If we considered booking at another Iberostar, we would question them extensively to see if this is the status quo for all their locations. So disappointing.
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Apr 27, 2025
Gorgeous All Inclusive in Cozumel
The resort grounds are gorgeous. Lots of flora and fauna, all of which make you feel like you’re dropped into the tropics. The beach and pool areas, of course, are stunning and well maintained. All of the staff are friendly and helpful. The food is pretty good, but after a few days it can get a little repetitive. If you’re looking for a gorgeous, reasonably priced getaway in Cozumel that has a good balance of relaxation and good vibes, this is the resort for you.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
refund of the remaining nights.
Effective:11/01/2019
SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed