What We Love

  • The beachy shores are very wide and deep with soft white sands and bright blue water.
  • Service is impeccable. It's the reason this resort continues to welcome repeat customers.
  • Martinis at the Snake Bar are delish.
  • Each piece of furniture at the resort is a work of art handcrafted with Mayan touches.

Things to Know

  • You're a short 30 minutes from the airport. Fruity cocktails are waiting for you.
  • Lush landscaping with lots of different wildlife like cats, iguanas, cote and deer.
  • Start off your day with water aerobics, tennis, golf or one of the classes at the gym.
  • Pamper yourself at Sensations Spa the splurge is worth it.
Time to savor all that warm, Mexican sunshine and hit the pools and beach with a fun, chilly cocktail. With sparkling blue pools and a prime beachfront location, this all-inclusive oasis will win you over the moment you arrive. The warm, welcoming staff makes vacationing a breeze. The concierge in your building will help you with restaurant and spa reservations, as well as navigating your way through the resort. All you need to do is plan on having the best beachy time. You can do that, right?

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 23 miles

Property Information

Year Built: 2004
Accessible rooms: 5
Floors: 3
Suites: 434

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Resort Details

Dining

You don’t have to go far for delicious food and drinks, these options have you covered.
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Amenities

Treat yourself to everything that this resort has to offer and more.
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Activities

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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Hotel Advisories

Advisory Please note when booking a Family room, the minimum occupancy for this room category is 4 adults.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


SPRING BREAK POLICY - Bookings traveling in the months of March and April will be subject to the following conditions:

- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.


SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:

- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

Effective - 11/01/2019

SPRING BREAK POLICY - 
The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

- One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.
-  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

- One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.
-  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.


***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 6689 reviews
  • 5.0 star tripadvisor rating
    Steve

    Our trip here has been amazing. Our concierge, Jorge, has been very helpful and kind to us while we have stayed stay here. Our family would highly recommend this resort to others. The facilities were well kept up and the staff were very helpful.

    Jul 09, 2020
  • 5.0 star tripadvisor rating
    Great experience

    Thanks to the Star friends especially Leslie aka J-lo and Humberto!!! I had a blast best games and entertainment. This is our second visit to this location, definitely a great recommendation. Great shows and activity’s!

    Jul 06, 2020
  • 5.0 star tripadvisor rating
    Relaxing and Fun stay

    We stayed at Iberostar the June 28- July 3. We had two rooms in building 62. It was close to everything. We didnt take us but 5 min to get to the furthest place. The hotel was very clean. The staff all wore masks. The used hand sanitizer. The staff even disinfects the chairs, rooms and hallways. The staff was super friendly. The food was amazing.

    Jul 05, 2020
  • 5.0 star tripadvisor rating
    Beautiful and comfortable hotel

    All my family, group of 10, plus extended family, went there many times. We love it so much, is extremely clean, very friendly people, excellent entertainment, kids club, many restaurants with diferente food. Last year, 2019, we went there, we signed for a membership, it has been the best thing for us because we are saving a lot money. We went to different hotels before but no one is like Iberostar hotels. I I could give more than 5 stars probably I would give them 10

    Jun 30, 2020
  • 4.0 star tripadvisor rating
    RESORTREVIEW:👍🌞😎4StarQuality☆☆☆☆ (Food,Stay,Activities,Entertainment ,Excursions)

    5th straight Yr&StillEnjoyed Resort likeThe1stTime!🌞🌊CleanRooms, Beach👍 (PGAGolfCourse☆☆☆☆🏌️‍♂️onSite)JetSkis,DeepSeaFishing.. Alexandra wasVeryHelpfull&understanding thruoutStay!😘CarlosSr.WasAlways there2takeOvMe.Thx🤠 WillReturnAgain2break90!🏌️‍♂️🤞😃 Thanks Iberostar! Satisfied😎Stevie¥

    May 08, 2020