What We Love
- The beachy shores are very wide and deep with soft white sands and bright blue water.
- Service is impeccable. It's the reason this resort continues to welcome repeat customers.
- Grab a delish martini at Kukulkán, a bar located inside a replica pyramid!
- Each piece of furniture at the resort is a work of art handcrafted with Mayan touches.
Things to Know
- You're a short 30 minutes from the airport. Fruity cocktails are waiting for you.
- Walk amongst the lush mangrove forests and learn about the resort's Wave of Change initiatives.
- Start off your day with water aerobics, tennis, golf or one of the classes at the gym.
- Pamper yourself at SPA Sensations–the splurge is worth it.
Resort Details
- El FogonAn international A la carte restaurant serving a wide selection of breakfast, lunch and dinner dishes, ranging from fruits and vegetables to all types of meat, fish and shellfish dishes, tasty desserts and sweet or savory breakfasts. Book your table for dinner.
- El Rancho Steak HouseA la carte specialty restaurant serving dinner only.
- El TapatioA la carte dining. Dinner menus packed with the culinary delights of Mexico offering maximum quality and flavor. Reservations required.
- Grill and Snack BarCasual poolside restaurant offering lunch, snacks, and grilled items during the day.
- L’Etoile RestaurantA la carte dining, offering French specialties for dinner only.
- La MarinaSeafood specialty dining serving dinner only.
- La PagodaThe very best in international cuisine awaits you in our a la carte restaurant serving breakfast and lunch. Here you will find a huge range of tempting fruits and vegetables, as well as meat and seafood dishes and a selection of tempting desserts.
- Various Lounges/Bars- Las Rocas
- Bar Theatre
- Las Olas - Pool bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
New Aqua Park for families:
Presenting the new and spectacular 34,000 sq. foot Aquapark at the Iberostar Selection Paraiso Maya and Selection Paraiso Lindo in the Riviera Maya, Mexico.With 7 waterslides that stretch over 190 feet in length, this is the perfect addition to this family-friendly, beachfront resort. While parents lounge poolside with a drink in hand, kids have a chance to let out their energy in the new 30 foot tall water slides, coupled with a pirate ship (for 6 to 12 yrs old) pool and beach area for the next play adventure
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-site
- Golf †
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving centre, run by DRESSEL DIVERS INTERNATIONAL. This centre organises numerous boat trips and scuba diving and snorkelling excursions, as well as diving lessons.
- Non-Motorized Water SportsKayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinic
Snorkeling
Other activities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Cycling
Billiards
Bocce
Football
Gymnastics
Table tennis - PoolThere are 9 pools on-site including 3 lake pools, an activity pool, 2 private pools, a lazy river, a kids splash park and the only wave pool in Riviera Maya. This property has swim-up bars.
- Sauna
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis courtThere are 3 tennis courts on-site.
- On-site Entertainment
Live nightly shows in theater, disco, casino
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8736 reviews
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Jan 19, 2026Excellent stay for families, highly recommend
Went as a family of 4 with two elementary aged kids. Non-drinkers/partiers; mainly focused on kid-friendly activities, exercising, and relaxing. I read a ton of reviews on this site before choosing this hotel so I'd like to contribute my own review now! tl;dr - glad we picked this hotel, it was a fun and relaxing trip with no major problems. - Buffet food was very good with plenty of variety and options - Concierge was super helpful when we had requests (we requested blankets so one of our kids could sleep on the couch & they took it 1 step further & provided a full extra trundle bed) - Beach was nice and well maintained. Liked that there was a bar, food station, and bathrooms right there - Nothing felt overly crowded. Busy and lively but not crowded - Check in/out was simple - Lots of activities for all ages - Gym was large and had plenty of machines as well as additional studios & free weights upstairs - Also lots of tennis courts and pickle ball. We had no issue booking a court, plenty of free space - Grounds were well kept and lovely - Appreciated all the drink stations with various juices and water with fruit in them to add a bit of flavour - Coffee shop was open 24/7 and had nice ambiance - Nightly entertainment was pretty top notch! - There was a live band playing covers of popular songs at the pool on Friday and they were really awesome & talented. - You could wander to the lindo & del mar sides. Lindo was also very nice. Del mar was more sprawling but there's parrots and flamingos to check out if you head that direction - Generally large grounds which was nice, enough room to go for a long walk. - Star camp seemed cool but our kids were not fans unfortunately; they went for a few hours one day and declared "never again". Other kids seemed to like it. - This is our fourth time visiting Mexico. We have done a different resort every time. This has been the best experience for us. - Note: my husband got major stomach issues the last 2 Mexico trips. He was in camp "never again" before I convinced him to do this trip. Happy to report no stomach issues at the Paraiso Maya for him, so if you are paranoid about this like he was, hopefully this is encouraging for you to book this place. (He was extra careful and didn't eat any fresh veggies/fruit the whole trip but he thinks this was probably not necessary in retrospect) Small things I noticed that were less-good but not deal breakers/were just a passing "hm this could have been better" thoughts. - Someone else's hair on our room's shower wall when we first arrived = cleaner missed it? Not a big deal but if you're a stickler for cleanliness maybe you would notice and care a lot. - At the breakfast buffet they had pre-made options for omlettes etc but they were often a bit cold. They also had folks making fresh omlettes & pancakes to order so if you want something hot I'd recommend that. There was rarely any line for this either! - Some of the people who worked there seemed pretty "blah" about their job haha. They were always polite but you could see they were also a bit over it all. We tried to be nice & tip etc and again this wasn't a big deal. I'm sure it's a very hard job as well. But if you are a stickler for perfect service and having people fake it until they make it maybe it would bother you. - Coatis are a bit annoying sometimes, although it's something I expected from reading reviews ahead of time. I saw one jump on a guy and steal food right out of his hand. They were also frequently inside the garbage cans so i was a bit wary when using the cans in case one jumped out at me (never happened phew). I'd just say to be aware when you have food and they are around. Don't leave food unattended. They are cute though and fun for the kids.
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Jan 16, 2026
Vacation fun! Misael was the best
We had an amazing stay at Iberostar Selection Paraíso Maya from beginning to end. The resort is extremely clean and well taken care of. Our room was beautiful and very comfortable. The beach was great with plenty of room to spread out, and the pool was always clean and inviting. One of the biggest highlights of our trip was dinner at the Under the Sea restaurant. The food was excellent, but our waiter, Misael, truly made the night unforgettable. He was honestly the best waiter we’ve ever had anywhere. He answered all of our questions, got our order exactly right, and stayed on top of everything the entire time. He made us feel special and genuinely cared about our experience. We also loved El Rancho restaurant — the food was delicious and the service there was great as well. Overall, this resort exceeded our expectations. Between the cleanliness, beautiful setting, great food, and outstanding service, it was a fantastic vacation. We would absolutely recommend Iberostar Selection Paraíso Maya and will definitely be back.
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Jan 15, 2026
Service above and beyond at Under the Sea!
While we always have a wonderful time here, this visit was truly exceptional. The experience was so fantastic that we decided to dine here two nights in a row! A huge part of that was our server, Misael. He went above and beyond to ensure our dinners were memorable. If you are planning a visit to the Under the Sea restaurant, I highly recommend asking for Misael by name—he is amazing!
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Jan 13, 2026I got scammed by Iberostar Paraiso Maya for 400$ CDN!
I got scammed by Iberostar Paraiso Maya upon arrival on december 14th to buy an upgrade to have 2 separate beds despite the fact that I asked 5 months prior to the travel to have those 2 separate beds (I was traveling with my 71 years old mother...). The front desk agent said that there was no room left with 2 beds and that I had to pay 400$ CND for the upgrade... Also, people preparing food at the buffet don't wear gloves and many of them were sick (flu). We got sick for the rest of the week...
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Jan 11, 2026
Exelellent employe of the Iberostar
Yale ,the young man was ,extremely helpful upon our arrival and again when I needed his assistance . He went out of his way to help me . He is a very valuable employee of yours and I recommend him . Wendy Kurczaba
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryPlease note when booking a Family room, the minimum occupancy is 4 PAX but only 2 of them have to be adults.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March to April. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
***Important Information for Our Guests***Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Pet Policy : Pets Not Allowed