Resort Details
- Barefoot JerkZA traditional jerk snack serving the best jerk chicken in Jamaica! Chicken and other specialties are spiced, seared and served to hungry beachgoers while theyrelax and enjoy.
- BiteZServes an assortment of desserts and pastries, chocolate fountain, ice cream and sorbet, cookies, and candies.
- Blue Grill at CalypZoServing Caribbean cuisine with an emphasis on seafood caught in the waters offshore, this beachfront grill is sure to delight with local specialties such as curried seafood and marinated shrimp salad.
- ChoiceZGuests are invited to plunge into this international gourmetbuffet, where they’re free to “swim” from reef to reef while enjoying a wide variety of cuisine from breakfast pastries to classic Jamaican fare.
- Di RoZaEnjoy old-world Italian cuisine and architecture combined with an exquisite collection of wine in an atmosphere made intimate by private dining rooms.
- FEZStructured in multi-level stone and featuring lounge-style seating for an intimate cocktail party vibe, this Moroccan-style rooftop bar offers spectacular views, lush landscapingand refreshing libations.
- FuZionHere, modern Asian cuisine is prepared with surprising ingredients and in innovative styles that include live cooking experiences like yakitori and wok stations, allowingskilled chefs to show off their abilities to the delight of all.
- GrindZJamaican coffee is ground, brewed and served alongside delicious pastries and tempting snacks within these rustic-yet-modern confines.
- LagoonZThis swim-up bar offers draft beer, a variety of wines and signature cocktails mixed by skilled bartenders.
- ShakerZAn open-air bar where skilled bartenders pour refreshing cocktails fresh from shakers, blenders and bottles to the delight of a thirsty crowd.
- StirZThe sounds of live piano set the tone at Stirz, where mixologists pour signature cocktails and serve a wide variety of beer and wine in the luxurious setting of the Hyatt Ziva lobby.
- Union Jack'ZA British-inspired sports pub serving tavern-style cuisine and a variety of beers and beverages alongside huge TVs and live entertainment.
- 24-hour front desk
- Air conditioning
- Concierge desk
- Housekeeping†
- Laundry Facilities†
- Parking†
- Room service†
- Smoke-free property
- Wi-Fi
† Fees may apply
- Fitness center on-site †
- Pool
- Spa †¦ Full suite of salon, manicure, pedicure and aesthetic services¦ Rejuvenating treatments such as beach cabanamassages, body scrubs and wraps featuring BlueMountain coffee, ortanique fruit and water lilies¦ Treatments and rejuvenation rituals meant to please thesenses, for a renewed sense of self and relaxation.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7574 reviews
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Nov 01, 2025Amazing- even in the face of a natural disaster!
My family and I traveled to Jamaica the same weekend Hurricane Melissa hit, and despite the circumstances, our stay was absolutely amazing! The staff at Dreams Rose Hall Resort & Spa were professional, engaging, and always willing to help. Little did we know, everyone’s patience and faith would be tested when the hurricane canceled flights, leaving our family stranded for over a week. Even in the midst of the storm, the resort team never wavered in their commitment to excellence. They maintained the same high level of service, care, and attention to detail that made our initial experience so special. As a business owner myself, I know how difficult it is to remain organized and composed during a crisis—especially one of this magnitude. Yet Dreams Rose Hall Resort & Spa operated with a level of calm, coordination, and professionalism that truly stood out. I am forever grateful for our stay, the wonderful memories we created, and the experience we shared as a family in our beautiful country of Jamaica. While recovery from Hurricane Melissa will take time and effort, Dreams Rose Hall Resort & Spa will always hold a special place in our family’s heart.
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Oct 26, 2025
Great Family Vacation
We had an absolutely AMAZING family vacation at this resort! Very clean rooms and hotel areas, fun water park, calm beach, great views of the sunrise, delicious food and fun activities and entertainment.
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Oct 25, 2025Leadership Has Run Down This Resort.
Sadly, this resort has really gone downhill and really has nothing to do with switching from Hilton to Hyatt as all the same leadership is in place. They are solely responsible for the decline. First, Ingrid, Director of Guest Experience, takes DAYS to reply to email as does her staff which is not "exceptional" service. Leadership does not hold staff accountable either. Resort staff walks by tons of used drink glasses left around the waterpark and doesn't bother to pick them up or clean up. Only 1 out of 4 days did any staff member get in the pool to strain the leaves and bugs out of the pool. Lifeguards are more interested in being on their phone or talking to the ladies rather than taking a moment to pick up trash laying around. The pool side entertainment is NOT family friendly. Daily ass shaking contests were done where girls were grinding the rails of the pool while young kids were swimming. We rented cabanas daily ($115). Each morning, we either had an empty soda bottle or used dental pic laying in our area. There was a long screw coming out of the ledge of the pool bar where you order drinks that was an injury ready to happen. I told staff about it on day one and by day four it was still there. Noone cared. We have been there many times and so sad the leadership of this once amazing resort has allowed this to happen. If they had a team that actually cared about guest experience and attention to detail, it would be amazing.
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Oct 25, 2025Heroes Day!
Overall it was a good experience , its always good when you have friends around you, but this place was not bad. If its for Indians I felt that the staff there was a bit racist but that's how the world works other then that quite a good place. Im not a photos person other wise I would post some aswell.
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Oct 23, 2025I'm Done With This Resort
Roaches in my guest room, broken bathroom door that did not close, several unfriendly staff members, bad housekeeping service with only one wash cloth provided for two people. When this was a Hilton and I was given the red Diamond Member bracelet, my wife and I were treated royally. Now that Hyatt has taken over and I have no points status, all that "love" is gone. This was my birthday getaway for the past 9 years. I will not be returning....ever.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.