Resort Details
- Bar TortugasLocated between BlaZe Restaurant and one of our adult pools, lavish in picturesque views while enjoying a cocktail.
- BlaZeSavor flavors from Latin America and beyond perfected on the grill and paired with curated cocktails. As you dine under the palapa or on the deck for breakfast, lunch or dinner be sure to look out for dolphins and whales frolicking in the sea. Reservations are recommended.
- Casa GrandeThis restaurant, reminiscent of an antique hacienda, features two menus in one, including a traditional Mexican experience as well as a more contemporary and sophisticated approach to gastronomy. Whether your favorite is enchiladas or our taco station, our goal is for you to indulge and enjoy every bite. Reservations are recommended.
Dress Code - Smart casual (not wet clothes, tank tops or flip flops allowed). - DeliA quiet environment with a stunning view so you can relax and have a fresh cup of coffee. We pride ourselves on making sure everything is fresh including our freshly ground coffee, freshly baked bread, cookies, meringues, cupcakes, and sandwiches made daily after 1:00 p.m.
- FrescoLocated by the activities pool, this healthy spot offers a menu that ranges from vegan ceviches to wraps and poke bowls. Savor these fresh and delicious options, against the breathtaking backdrop of the Pacific Ocean.
- MelanZaneA Trattoria with light bites and exquisite drinks, and luxurious dinners with traditional dishes such as our own firewood oven-baked lasagna. Listen to expert advice from our sommelier and let him help you select the best option to compliment your meal from our wine cellar. Reservations are recommended.
Dress Code - Smart casual (not wet clothes, tank tops or flip flops allowed). - Playa Bar
- Pool BarThe vistas of brilliant blue waters will stretch from the pool all the way to the ocean as you enjoy a refreshing drink at the walk up bar or swim up seating in the pool itself. Beach and poolside waiters are ready willing and able to deliver you the treats you need.
- Premium Private DiningContact the concierge to arrange private dinner on the beachside to enhance your stay. Available at an additional cost.
- PurezaThe tempting dishes at this exotic venue are drawn from the culinary traditions of both Vietnamese and Thai chefs. Delights range from skewers to rice paper rolls and noodle dishes. Located on the far right side of the beach, Pureza house specialties include octopus skewers. Don’t miss the fried ice-cream for dessert, served with ripe red berries. Reservations are recommended.
- Tamari RestaurantServing Asian fusion cuisine and offering teppanyaki dining with engaging live-cooking performances.
- The TerraceA breathtaking 360° venue showcasing views of the Pacific Ocean and lush mountains, ideal for unforgettable events.
- VivaZ BuffetOur gourmet buffet restaurant is the most popular restaurant in the hotel with a capacity of 270 guests and serves more than 500 people every day. VivaZ is a family friendly air conditioned restaurant with a patio where you can enjoy gorgeous sunsets and the sea breeze.
- HyghlightZ Sports BarOffering a classic bar fare and a selection of cold beers on tap, Hyghlightz Sports Bar is your destination for the big game.
Adults only venue.
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- Baggage hold†
- Breakfast Room†
- Buffet breakfast†
- Concierge desk
- Elevators†
- Exercise gym†
- Laundry Facilities†
- 24-hour front desk
- 24-hour room service†
- Accessible rooms†
- Baggage hold†
- Breakfast Room†
- Buffet breakfast†
- Concierge desk
- Elevators†
- Exercise gym†
- Laundry Facilities†
- Parking†
- Pool
- Restaurant†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Children's program †A lively, jungle-themed space filled with fun activities designed to entertain and inspire our youngest guests.
- Fitness center on-site †
- General †Include stretching, jump-fit, paddle yoga, Pickleball, paddle strength, aqua-cycle, high-intensity interval training, Zumba and more. Or take in the ocean breeze during a game of volleyball, soccer or horseshoes on the beach.
- Gym †
- Pool
- Spa †• Vitamar Spa and Terrace - The outdoor areas have a brand-new terrace to enjoy the unique view from the hydrotherapy circuit, jacuzzies and treatment cabins.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15410 reviews
-
Dec 05, 2025Phenomenal Birthday Trip
Hyatt Ziva exceeded our expectations. The service staff was exceptional, the food and beverages were plentiful and delicious. The beach is one of the best in Puerto Vallarta. Make sure you hang out with Alex at the Tortuga bar.
-
Dec 04, 2025
Great property
We celebrated our 20th anniversary in PV with family and friends. There were 18 of us ranging in age from 11 to 67, every one of us had a great time and would go back again. A few of us indulged in their delicious buffet a little too much so came back with extra vacation weight :). Staff is friendly and attentive. Instead of one long connected pool, they have a few pools spread out overlooking the ocean which is a great way to spread out the crowd. Beach seating is very limited, would've loved to have been able to snag a few chairs. Would definitely recommend and would stay again.
-
Dec 03, 2025A resort with understaffing issues, disorganized all around, with a kids club that is more like a small closet.
Very disorganized resort with understaffing issues. Gatherings areas and pools are very small so they get overcrowded. You will be shoulder to shoulder in main pools. Kids clubs is a kids closet very very small and dark, my son hated it compared to other Hyatts resorts. I would not recommend it for kids, it’s maybe more for adults. Understaff is a big issue, you won’t find towels in the pool areas and in buffets and restaurants it’s a mess with long line, slow food prep, and not that many waiters. I travel to many Hyatt Resorts and this one in Vallarta is the worst so far for what you pay. Other guest told me there are better ones in the area. Entertainment is boring and not exciting. Daily events that they publish in their app or in the lobby change daily and at times by the hour and not due to climate change. It’s very disorganized so you can plan your days based on their activity schedule. They have a lot of work to do to bring it up to Hyatt resort standards.
-
Dec 02, 2025
Loved our view!
Our room had the most beautiful view. We've stayed at many resorts in PV, and we typically book an ocean-view room. This was by far our favorite. We stayed in the newer tower and upgraded to a balcony with a hot tub. We plan to visit again and book the swim-up room. This resort isn't large, but it was just right for us.
-
Dec 01, 2025Good Place ( not much vegetarian food)
Hotel location is very nice. Rooms are clean . Checkin staff is very accommodating. However the vegetarian food options are sparse.
- AdvisoryNorth Tower elevators renovation. Noise and vibrations may be expected in focused areas of the tower during specific hours (10 a.m. – 6 p.m.)
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.