These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
- Gift beach bag
- Personalized check-in and check-out with concierge service
- Vantage status and amenities
- Complementary access to spa's hydrotherapy circuit once per stay (spa coming soon)
- Upgraded bath amenities
- Soaking tub in bathroom
- Pillow menu
- 'Vivid 'box for room service delivery
- Private Vantage Club lounge
- Daily continental breakfast service in the Vantage lounge (7 a.m. - 11 a.m.)
- Afternoon hot and cold hors d'oeuvres; exquisite desserts & premium liquors
- Exclusive access to Oishii for breakfast
- Exclusive access to the Rooftop terrace, infinity pool and Cobalt swim-up bar*
- Ideal room locations on the highest floor of the building offering optimal view
Resort Details
- Various BarsAmber• Sunset bar offering specialty cocktails.
Bloom Lobby Bar• Lobby bar on main level of resort.• Live music in the evenings.
Cobalt• Serves casual poolside grilled specialties (hamburgers, hot dogs, pizza) from 12 p.m. to 4 p.m.‘Open to Vantage Club members only’
Nectar• Cocktail bar near Le Lys and Aglio restaurantsSeafoam.• Swim-up bar located at the main pool.
Serenity Bar & Terrace• Outdoor lounge area with terrace and bar. - Various RestaurantsRestaurant venues 10
Vivid Bites (Food truck) Food truck offering Mexican food, hamburgers, salads, vegetarian options, and more.
The Hub Snack BarSnack bar located by the main pool.
Aglio• A menu serving a variety of gourmet à la carte Italian specialties and brick-oven pizza• Air-conditioned with a Wine cellar* shared with Le Lys.
Coco Café• Enjoy of premium coffee and pastries in the morning, a selection of sandwiches and desserts in theafternoon and evening.
Dalia• À la carte traditional and gourmet Mexican cuisine.
Fresco Ceviche• Deck by the main pool serving fresh ceviche.
Galeria International Café• Main buffet restaurant featuring a variety of local and international cuisines at a variety of stations• Air-conditioned with outdoor seating available.
Le Lys• Enjoy gourmet à la carte French cuisine• Air-conditioned with a Wine cellar* shared with Aglio.
Mediterraneo• Poolside restaurant serving seafood with a Mediterranean flair• Open to Vantage Club members only for breakfast with an international menu.
Oishii• Japanese cuisine served on the rooftop with beautiful views of the Cancun skyline, ocean and bay• Air-conditioned
Private Dining
Wine CellarWine cellar with state-of-the-art technology is available for special dinners and must be reserved in advance. It islocated between Le Lys and Aglio restaurants.
Romantic DinnersEnhance your experience with a private romantic dinner for two! Make whatever special occasion you arecelebrating - honeymoons, anniversaries, birthdays - even more special with a private dinner with your sweetheart.
Ask about our very romantic, private sunset dinner for two, which is served only by advance reservation throughour concierge.
- Accessible facilities†
- Air conditioning†
- Coffee/tea†
- Elevators†
- Hair dryer†
- Phone services†
- Pool†
- Restaurant†
- Room service†
- Wi-Fi†
† Fees may apply
- Beach †Ennea Beach Club
Beach Club for Hyatt Vivid Grand Island guests is located on the beautiful Playa Delfines, just a 10-minute shuttleaway, with a white-sand beach. Shuttle runs every 15-30minutes. Ennea Beach Club features a VIP pool area, Bali beds and loungers, beachside snack bar and restaurantwith bar.*Please note, this beach club is shared by Dreams Grand Island guests.
- Fishing †
- Fitness center on-site
- General †• Soccer• Beach tennis• Petaca• Paddle board yoga• Pool volleyball• Pickleball• Ping pong• Glow volleyball at night
- Golf †
- Pool †Main pool now open until midnight.
- Spa
- Volleyball †
- Water activities †- Kayaks- Paddleboard- Flow Rider- Sailing
- Entertainmnet• Yoga• Meditation• Spanish lessons• Beach volleyball (at the beach club)• Cornhole• Horseshoes• Cocktail lessons• Arts and Crafts classes: pottery, bracelet, dream catcher and macrame making• Pastry classes• Kite-making classes• Wine, tequila and mezcal tastings• Sip and paint class• Cocoa ceremony• Blackjack
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1345 reviews
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Jun 17, 2025Poor
I am here now and I will not be returning any time soon. We have paid extra for the Vantage club - there have been many times our room wasn’t cleaned properly, drinks not replenished. I had to call reception many times for clean towels, toilet paper and drinking water which is not experienced. The hotel is barely half full and yet I had to beg and cry to the vantage club check in desk for a later check out or a hospitality room to shower and change , which they will not guarantee. The check in vantage stuff is rude and unhelpful. There are much better hotels in the area, don’t come here, I can’t wait to go home!!!
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Jun 16, 2025BEST STAFF EVER!
We had an amazing time at Hyatt Vivid Grand Island in June 2025! I want to give a huge shoutout to the incredible staff who made our stay unforgettable: • Inocencio kept brunch fun and flowing with bottomless mimosas of all kinds. Every day felt like a celebration! • Joanna and Yasmin made arts and crafts such a fun and relaxing experience. They were so patient, kind, and encouraging. • Guadalupe made the tastiest custom omelets with a side of jokes, always a great way to start the day. • Jesus served up the most delicious ceviches I’ve ever had, which were truly unforgettable. • Caesar led an energizing cycling class and was the ultimate hype MC at every event. He kept the vibes high the entire time!
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Jun 16, 2025
Solo stay
Amazing resort. Enjoyed the stay very much. Solo female travel. Very very safe. Recommend +++ looking forward to come back next year.
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Jun 16, 2025
Great setting for group of 8 girls
Love this place, food is amazing, staffs are friendly. Many activities, and the beach is gorgeous, fair price point. We stayed for 5 days, there are so many things to do and so much to choose. Great place for couple and friends. BTW Cesar is the Best !!!!!
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Jun 16, 2025
Bracelet making/aqua aerobics class
Absolutely love this hotel! The staff is incredibly friendly and welcoming. Since it’s an all-inclusive resort, food and drinks are included, which makes everything so easy and enjoyable. If you're planning a visit, I highly recommend adding the Vantage package for an extra cost—it's totally worth it. The alcoholic drinks are much higher and better quality, and it gives you access to the beautiful rooftop bar. My husband and I joined the aqua aerobics class with Cesar, and he was fantastic! He’s not only funny and energetic, but also super encouraging throughout the class. He’s always dancing and keeping the energy high—it really adds to the good vibes here. We also took the bracelet-making class with him, and once again, he made it so much fun. Cesar truly makes the experience at this hotel even more memorable!
- AdvisoryRooftop access at the hotel will be reserved for Vantage Club guests only. Includes exclusive use of rooftop pool, Cobalt swim-up bar, and breakfast/lunch at Oishii, with personalized concierge services and premium liquors. Guests staying during this date change will retain access, arriving after prior bookings can access the pool but not Oishii for breakfast/lunch. Non-Vantage Club guests can enjoy the Cobalt bar with standard liquor options. Rooftop gym and Oishii dinners remain open.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.