Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 18 Dec 2023 onwards
Travel Dates: 18 Dec 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
More Perks: sparkling wine breakfast, 25% discount on spa, and more.
Free perks Inclusions:


• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
• 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
• One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Additional Terms and Conditions:
  • Type of wine/spirit bottle provided is at hotel discretion 
  • Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
  • Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
  • Discounted amenities and services cannot be combined with other discounts or special offers on property
  • All amenities are subject to availability
  • Additional restrictions may apply on eligible Spa Services 
  • All services should be arranged with the concierge after check-in

Added values are not combinable with same added values of other promotions.
Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 25 Apr 2025 to 31 Dec 2025
Travel Dates: 01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Fox World Exclusive.
Discount is already reflected in vacation price.
Applicable Dates:
Booking Dates: 08 Jul 2025 to 31 Jul 2025
Travel Dates: 18 Dec 2025 to 30 Apr 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Upgrade.
Upgrade to next available category based on availability.
Applicable Dates:
Booking Dates: 29 May 2025 to 31 Aug 2025
Travel Dates: 01 Jun 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy additional amenities in Vantage Club.
All Vantage Club suites offer the following additional amenities  and services:
  • Personalized check-in and check-out with concierge service
  • Vantage status and amenities
  • Complementary access to spa's hydrotherapy circuit once per stay (spa coming soon)
  • Upgraded bath amenities
  • Soaking tub in bathroom
  • Pillow menu
  • 'Vivid 'box for room service delivery
  • Private Vantage Club lounge
  •        Daily continental breakfast service in the Vantage lounge (7 a.m. - 11 a.m.)
  •        Afternoon hot and cold hors d'oeuvres; exquisite desserts & premium liquors
  • Exclusive access to Oishii for breakfast
  • Exclusive access to the Rooftop terrace, infinity pool and Cobalt swim-up bar*
  • Ideal room locations on the highest floor of the building offering optimal view
Applicable Dates:
Booking Dates: 13 Mar 2024 onwards
Travel Dates: 13 Mar 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.
Guests will receive $200 in Resort Coupons per room, per stay. 
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. 
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer. 
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Applicable Dates:
Booking Dates: 05 Mar 2024 onwards
Travel Dates: 05 Mar 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars
    Amber
    • Sunset bar offering specialty cocktails.

    Bloom Lobby Bar
    • Lobby bar on main level of resort.
    • Live music in the evenings.

    Cobalt
    • Serves casual poolside grilled specialties (hamburgers, hot dogs, pizza) from 12 p.m. to 4 p.m.
    ‘Open to Vantage Club members only’

    Nectar 
    • Cocktail bar near Le Lys and Aglio restaurants
    Seafoam.
    • Swim-up bar located at the main pool.

    Serenity Bar & Terrace
    • Outdoor lounge area with terrace and bar.
  • Various Restaurants
    Restaurant venues 10

    Vivid Bites (Food truck) Food truck offering Mexican food, hamburgers, salads, vegetarian options, and more.

    The Hub Snack Bar
    Snack bar located by the main pool.

    Aglio
    • A menu serving a variety of gourmet à la carte Italian specialties and brick-oven pizza
    • Air-conditioned with a Wine cellar* shared with Le Lys.

    Coco Café 
    • Enjoy of premium coffee and pastries in the morning, a selection of sandwiches and desserts in the
    afternoon and evening.

    Dalia 
    • À la carte traditional and gourmet Mexican cuisine.

    Fresco Ceviche 
    • Deck by the main pool serving fresh ceviche.

    Galeria International Café 
    • Main buffet restaurant featuring a variety of local and international cuisines at a variety of stations
    • Air-conditioned with outdoor seating available.

    Le Lys 
    • Enjoy gourmet à la carte French cuisine
    • Air-conditioned with a Wine cellar* shared with Aglio.

    Mediterraneo
    • Poolside restaurant serving seafood with a Mediterranean flair
    • Open to Vantage Club members only for breakfast with an international menu.

    Oishii 
    • Japanese cuisine served on the rooftop with beautiful views of the Cancun skyline, ocean and bay
    • Air-conditioned


    Private Dining

    Wine Cellar
    Wine cellar with state-of-the-art technology is available for special dinners and must be reserved in advance. It is
    located between Le Lys and Aglio restaurants.

    Romantic Dinners
    Enhance your experience with a private romantic dinner for two! Make whatever special occasion you are
    celebrating - honeymoons, anniversaries, birthdays - even more special with a private dinner with your sweetheart.

    Ask about our very romantic, private sunset dinner for two, which is served only by advance reservation through
    our concierge.
On-Site Amenities
  • Accessible facilities†
  • Air conditioning†
  • Coffee/tea†
  • Elevators†
  • Hair dryer†
  • Phone services†
  • Pool†
  • Restaurant†
  • Room service†
  • Wi-Fi†

† Fees may apply

On-Site Recreation
  • Beach †
    Ennea Beach Club

    Beach Club for Hyatt Vivid Grand Island guests is located on the beautiful Playa Delfines, just a 10-minute shuttle
    away, with a white-sand beach. Shuttle runs every 15-30
    minutes. Ennea Beach Club features a VIP pool area, Bali beds and loungers, beachside snack bar and restaurant
    with bar.
    *Please note, this beach club is shared by Dreams Grand Island guests.

  • Fishing †
  • Fitness center on-site
  • General †
    • Soccer
    • Beach tennis
    • Petaca
    • Paddle board yoga
    • Pool volleyball
    • Pickleball
    • Ping pong
    • Glow volleyball at night
  • Golf †
  • Pool †
    Main pool now open until midnight.
  • Spa
  • Volleyball †
  • Water activities †
    - Kayaks
    - Paddleboard
    - Flow Rider
    - Sailing
On-Site Attraction
  • Entertainmnet
    • Yoga
    • Meditation
    • Spanish lessons
    • Beach volleyball (at the beach club)
    • Cornhole
    • Horseshoes
    • Cocktail lessons
    • Arts and Crafts classes: pottery, bracelet, dream catcher and macrame making
    • Pastry classes
    • Kite-making classes
    • Wine, tequila and mezcal tastings
    • Sip and paint class
    • Cocoa ceremony
    • Blackjack

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1403 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing trip

    My stay at Hyatt Vivid was amazing from the very first moment! The check in was smooth and welcoming, and the staff made me feel truly cared for throughout my visit. The resort is stunning modern, clean, and filled with breathtaking views. A special shout-out to Orlando from the entertainment team! He was incredible. His energy, friendliness, and ability to get everyone involved made our experience even more memorable. He truly went above and beyond to ensure every guest was having a great time, and his presence brought such a vibrant and fun atmosphere to the resort.

    Jul 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Aesthetic Hotel

    The room was spacious and had a great view. The bathroom had two shower heads which was great for couples. The amenities were very Aesthetic, perfect for a girls or couples trip. It had a variety of specialty restaurants and my favorite was Aglio. I loved every single thing on the menu. For coffee lovers like me, it has a 24/7 Cafe open. I order cappuccino, cortados and affogato. It was a great experience!

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love this resort!

    I loved this resort! The staff was so friendly, welcoming, and helpful. The entertainment was good without being over the top. The rooftop pool views are truly unbeatable. We did purchase the Vantage Club, which gives you access to the rooftop pool, along with a few other things. I was a little confused because we could walk up to the pool without anyone asking if we have the Vantage Club. It seemed like anyone could go up there without paying. Anyway, the beach club was so cool. You do have to take a shuttle like less than 10 min away but it has the best vibes and the staff is amazing there. The only downside was the seagrass at the ocean. It covered the entire beach. I know a lot of that cannot be helped- it's just the season. But you literally couldn't even walk in the sand because it was completely covered with the seagrass. So I am glad there are pools at the beach club!

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Stay At Hyatt Vivid

    The hotel is very nice and clean. The food is great and ever restaurant has excellent service. The rooms was spacious and clean and the tv options were good. Never complained about poor wifi service. Beach shuttle is ok but the prices to get the nice cabanas is ridiculous.

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A must , an exceptional experience.

    Exceptional Trip- property amenities , quality of food, staff responsiveness and location. I highly recommend! A must!

    Jul 08, 2025
Hotel Advisories
  • AdvisoryRooftop access at the hotel will be reserved for Vantage Club guests only. Includes exclusive use of rooftop pool, Cobalt swim-up bar, and breakfast/lunch at Oishii, with personalized concierge services and premium liquors. Guests staying during this date change will retain access, arriving after prior bookings can access the pool but not Oishii for breakfast/lunch. Non-Vantage Club guests can enjoy the Cobalt bar with standard liquor options. Rooftop gym and Oishii dinners remain open.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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