Resort Details
- Drums of the Pacific Lu'auPolynesian review and Hawaiian buffet
- Honolulu Coffee CompanyMorning and afternoon coffee, tea and specialty items
- In Room Dining
- JapengoSteaks, Seafood, Sushi, Modern Pacific Rim
- Son'z SteakhouseUpscale dining, classic cuisine
- Swan CourtBreakfast - buffet or a la carte
- Umalu BarContemporary Hawaiian cuisine, poolside bar.
The Umalu Bar will undergo renovations from October 20 to November 14, 2025, on weekdays between 8 AM and 5 PM.
- Bell staff/porter†
- Business center†
- Currency exchange†
- Multilingual staff†
- Oceanfront†
- Valet parking†
† Fees may apply
- General †
24-hour athletic club with fitness classes
Ka'anapali Golf Courses: two 18-hole courses, adjacent to the hotel with free shuttle; Kapalua Golf Courses: two 18-hole courses, 5 minutes from hotel
Tour of the Stars - rooftop astronomy program and stargazing, fun activity for the family
Wildlife tour- meet and learn about the exotic wildlife on-property, including penguins, cranes and swans
Cultural activities including hula lessons, lei making
Daily yoga and fitness classes
Evening entertainment at Drums of the Pacific Luau
Unlimited pickle ball court time (pickle balls included)
Complimentary backpack beach chair rental
Shops of Aloha – gifts and keepsakes can be found at the various retail stores located on the lobby level
- Pool †Six free-form pools areas with waterfalls, 150” lava tube water slide, rope bridge, whirlpool and interactive children’s pool 1,800-feet of white-sand beach
- Spa †Full-service spa and salon
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Oct 29, 2025
Amazing trip!!!!!
100% recommend this for a couple or family-- truly think it could be a good fit for both! The room was perfect-- at check-in Fred moved us to a room with a better view, in a quieter spot and we are so grateful! He provided such amazing service throughout our stay!! The food on site is great and there's additional options nearby. The amount of pools is incredible, it never felt really crowded. Totally recommend renting an ocean view cabana. The beach in front of the resort was definitely usable I was there almost daily and it has great snorkeling-- I saw two sea turtles!! The customer service overall was amazing. The penguins! So special! My only minuscule complaint was the bed was a bit firm for my tastes--overall, things couldn't be better.
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Oct 29, 2025
Wonderful stay!
Beautiful resort, great food and friendly staff! My room was awesome and the location of the resort is perfect! I can't wait to return for another stay.
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Oct 28, 2025
Great short stay
We had a one night stay here and it was great. June at check in was amazing. She moved our room for better access when she saw mom with walking cane. She also gave my kid a Hyatt Regency stuffy. He still has it. She really made us feel so welcomed even thought it was for one night stay. The resort is big with multiple buildings. The walking path at the front along the beach goes for miles. Turtle rock by post office down the highway is amazing snorkeling spot. The lounge was ok. Really love the resident penguins and swans. My son loved the water slide, water play area and hanging bridge. The hot tub also has such amazing view of the beach. The room was perfect for us with very modern bathroom. The bathrobe was so pretty. Overall, great short stay. Would love to stay longer next time.
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Oct 26, 2025
Paradise
This resort exceeded my expectations. It had every level of comfort, entertainment, cleanliness, customer service, food/beverage, and more that I never expected. Just the best
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Oct 25, 2025
Beautiful property with great amenities for families
Beautiful property with great amenities. The staff are all amazing!! Ability to use the Hyatt property next door is great because there are good food options for kids. The animals and the caretaker presentation were a highlight for my kids. The beach in front of the workout center and spa was great. The whole area is dealing with beach restoration but the area in front of Hyatt is the best out of all the properties up and down the beach. It is also smaller waves which is great for kids.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisorySelf-Parking Fee: $35 + tax per evening, per room, per vehicle Parking fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotelResort Fee: Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
Resort fee inclusions:
• Two in-room prefilled reusable water bottles
• Purified water and ice machines throughout resort
• 24 hour access to oceanfront Moana Athletic Gym
• Cultural programs including lei making, hula lessons, mermaid story time, wildlife tours, and koi feedings
• Local, 1-800/1-888 phone calls
• In-room Keurig coffee and tea
• In-room safe
• Concierge services
• Daily yoga/fitness classes
• Resort shuttle service in Ka’anapali
• Unlimited tennis, pickle ball or basketball court time; equipment included
• Welcome Lei upon arrival
• On site Beach portrait session and 5X7 print from Grins2Go
• Personalized guest request texting service: TEXT 808 219 0608 for 24-hour assistance
• 15% off non-discounted green fees at Ka’anapali Golf Courses
• 10% discount on all non-sale apparel items at the Ka’anapali Golf Courses Pro Shop
• 24-hour access to automatic pool towel stations throughout resort
• Backpack beach chair usage for all guestroom occupants
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. Mandatory hotel-imposed house keeping fees plus tax per unit, per stay based on unit type.
- Pet Policy : Pets Allowed