Hyatt Place Aruba Airport

Customer Ratings & Reviews

TripAdvisor Traveler Rating

392 reviews

• 

  Clean updated hotel with spacious rooms.

  The hotel is spotless, rooms are spacious. Luckily we asked about the parking validation for our rental car before leaving the parking garage. The hotel website mentions a shuttle - we didn't get any details about the shuttle but we got in Friday afternoon. The waitress in the restaurant appeared to be brand new with limited support for training but she was friendly. Overall, the staff were friendly and the hotel was very clean and updated. We chose the airport Hyatt for one night prior to checking in to our weekly rental. It was quick and convenient after getting in from our flight from the States.

  Sep 27, 2026
• 

  BEWARNED NOT KID/FAMILY FRIENDLY No Aruban hospitality

  Stayed one night prior to flight. Pros: clean. Large room size. Pseudo-Pro: airport convenience. It is close but still a FAR walk if you have much luggage and /or small children, health condition or are elderly. US departure is on opposite end. No shuttle available despite advertised as such. Cons: Pool is very so so. not kid friendly. Rusted stains all inside. It is a giant wind tunnel. Worse than the beaches bc of the design. Lobby on 3rd floor is also inconvenient. No bellmen to assist with luggage. No milk available for purchase. Not welcoming at all. Feels very solo business traveler. Which is probably the main client but still a disappointment from the Hyatt name. Overall, would not stay again nor recommend. Even if solo traveling. Can't believe we're still in Aruba! Zero hospitality. Also this prime real estate should be bustling and it is such a flop! Numerous empty businesses in main level, bars and kitchens shut down. A very liminal place.

  Sep 04, 2026
• 

  Paradise

  It was a good stay, staff are friendly, free breakfast in the morning and free transfer to Eagle Beach and back. I 100% would come back

  Sep 03, 2026
• 

  Very recommended!

  The hotel exceeded my expectations. It is truly just steps from the airport, and the facilities are modern, clean, well-organized, and very well maintained. The building also has shops, restaurants, and other amenities, which is extremely convenient since it is located away from the city. The parking is very convenient and was included with my reservation. The pool and rooms were both pleasant, modern, and comfortable. The breakfast is also included and offers a great variety of options. The front desk staff were always attentive and willing to help with everything, providing warm and courteous service.

  Aug 27, 2026
• 

  Unprofessional and disrespectful service

  Very disappointing experience with the parking payment at Hyatt Place Aruba. This happened around 3:55–4:00 PM. The self-service machine only accepts cash, while the loket states that card payments are available until 4:30 PM. However, the attendant had left early, with no notice posted to inform customers. When I asked a security guard who came out from the nearby door how I could pay by debit card, he immediately responded rudely, “Read the paper,” instead of simply explaining the situation. He became confrontational, made comments about “locals,” told me he could “be my father,” and when I asked for his name, he replied, “I have nothing to tell you!!” I understand the attendant leaving early may not have been his fault, but the lack of communication and especially the guard’s attitude were extremely disappointing. A simple notice and basic courtesy would have prevented this entire experience. After this experience, I will not be returning to the hotel or using their parking facilities again.

  Aug 15, 2026