Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Various Lounges/Bars
    Lobby Bar
  • Various Restaurants
    Restaurant Orchids
    Offers exquisite plates elaborated by the chef with originals recipes based on an international kitchen who specializes on meats and shellfish. Besides the taste of a great variety of plates you will be able to observe the natural beauty of the Arenal Volcano and its surroundings that will make your visit an unforgettable experience.
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • Bell staff/porter
  • Children welcome
  • Elevators Not Available
  • Exercise gym†
  • Game room
  • Golf,Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Bell staff/porter
  • Children welcome
  • Elevators Not Available
  • Exercise gym†
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Room service - limited hours†
  • Safe deposit box†
  • Spa†
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Fitness center on-site †
  • Pool
    There is 1 pool on site.
  • Spa †
Off-Site Recreation
  • Golf †
    Golf Course located within a Mile of Property.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2241 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    good hotel with views of the volcano

    this hotel is a great location for visiting all the attractions and a 30 minute drive from the town of La Fortuna. The rooms are large, small balcony but an amazing view of the volcano. It is clean, a bit dated but perfectly fine. The thermal springs are relaxing and social and the staff friendly. There are large jacuzzi in the rooms which is a little strange as they are inside not out. But some other guests loved it. Food was good in the evenings, breakfast could have had a bit more choice.

    Dec 07, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fabulous rooms and service but…

    We had an amazing room (1104) with an incredible view of the volcano! It was very large, comfortable and had everything we needed. The staff were fantastic, very helpful and always happy to engage in a conversation. I would have given 5 stars but sadly the dated restaurant and average food quality lets this hotel down. You’ll need a car or booked transport as the hotel is about 5 miles out of La Fortuna.

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Magical trip at Kioro !

    The people and staff are amazing. The resort was so very nice and the hot springs amazing and the food is great. We loved it. End of November for thanksgiving was our trip. It rained half the time but was still very nice.

    Nov 28, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Need to update and was a miss for me.

    Stayed here for couple of days. Location of this resort is great, views of Arenal volcano are exceptional. Check-in was quick, but not sure about over the top explanation of the resort by the front desk. We got a lower level room which I was not happy about and the front desk told me that I will be moved to upper level, but they never looked into it. The room looked aged to me, they need to update them. The hot tub in the room also looked old, we had trouble operating it as the controls were worn out. Morning breakfast was really good, I would say that was the best of this resort. I stayed in an Airbnb with similar amenities and views of Arenal for a far lower price . For me it was a miss and would not recommend.

    Nov 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Arenal Kioro

    Great location, beautiful place and excellent view to the forest and the volcano. Rooms are nice and comfortable. Services at restaurants and bars is slow.

    Nov 09, 2025
General Policy
  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Minimum check-in age is 18 year round.

  • Pet Policy : Pets Not Allowed

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