$100 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 5 nights.
$200 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 7 nights.
Currently, the confidential All-Inclusive guest room rates include the following amenities and benefits (subject to change with notice):
Accommodations as selected
Welcome drink and cool towel at arrival
Unlimited access for Daily Breakfast, Lunch, Dinner and snacks at any Food and Beverage outlets including a la carte restaurants, during published operating hours. Reservations are available and are optional. Walk ins are accepted.
24 hour Food and Beverage option available
Unlimited International alcoholic and non-alcoholic beverages and specialty cocktails at restaurants and Bars, during operating hours.
Daily refreshed mini-bar with soft drinks, juice, bottled water, and beer
Variety of creative daytime activities and live nightly entertainment program.
Access and activities at the Kid’s & Teen’s Club.
Complimentary Pool and Beach Waiter Service.
Complimentary Wi-Fi throughout the Resort
Complimentary access to our State-of-the-Art Fitness Center.
All taxes and gratuities
The hotel discount is already reflected in the vacation price.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- AumaOur highly skilled chef specializing in the finest beef cooked to perfection. Enjoy with our many sides dishes including an assortment of vegetables, rice and potatoes.
- AzulindaCoffee shop, specializing in deli items, sandwiches, salads, and more.
- Azulinda Bar LoungeEnjoy your casual lunchtime dining, specialty assorted cocktails, juices and beers.
- Chiringuito CocomarExclusive access for Enclave guests. Relax and enjoy your fresh ceviche, made with fresh raw fish cured in fresh citrus juices and spiced with Mexican seasoning.
- Chiringuito SeasaltMexican Fusion grill serving assorted beef, chicken or vegetable tapas.
- La LuceAuthentic Italian cuisine where you can enjoy all of the natural flavors of Italy. Enjoy your favorite cooked-to-order pasta in a warm, friendly and inviting atmosphere.
- MaxalMexican Cuisine enhanced by the regional flavors and spices.
- NorikuContemporary Asian menu offering traditional and signature sushi rolls, sashimi and innovative, hand-crafted cocktails, wines and beer.
- Vela NorteAll Day Dining. Three-meal restaurant serving international and Mexican cuisine. This is the main restaurant serving breakfast, lunch and dinner
- Vela SurRelax and enjoy our in-house buffet area with assorted dishes including delectable starters, salads, delicious sandwiches, and hot meals.
- RoomService
- 24-hour room service†
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Beauty shop/salon†
- Car rental desk†
- Children welcome†
- 24-hour room service†
- †
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Beauty shop/salon†
- Car rental desk†
- Children welcome†
- Children's nursery†
- Clothing store†
- Coffee shop†
- Communal bar area†
- Complimentary buffet breakfast†
- Concierge desk†
- Connecting rooms†
- Currency exchange†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Free parking, Offsite†
- Health and beauty services†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- Outdoor pool†
- Parking, Offsite†
- Parking fee managed by hotel†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Tour/sightseeing desk†
- Tour/sightseeing desk†
- Transportation services - local area†
- Turndown service†
- Wheelchair access†
- Wireless internet connection in public areas†
- Ethernet Connectivity†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Printer†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Beach †Private Beach Available
- Children's program †Kids club; Daily Half/full-day, evening, and week-long programs for children. Daily Activities can be tailored for individual, sibling, and group participation with the opportunity to make new friends
- Gym †exerciseRoom
- Outdoor pool †8 Pools available at the All-inclusive Hotel including a pool at the Spa
- Cardiovascular exercise †Cardiovascular exercise
- Gym †Fitness center
- Pool †Pool
- Spa †Spa facility
- Cancun Country Club
- Cerveceria Tulum
- City Center
- Playa del Carmen
- Rivera Cancun Golf and Resorts
- Tulum Archeological Site
- Xcaret park
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1899 reviews
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Feb 03, 2026Amazing kids club and team!
We had a wonderful experience with the Kids Club at Hilton Tulum. The team was kind, caring, and very professional. The activities are fun, rich, and varied, indoors, outdoors and even at the pool helping develop creativity, fine and gross motor skills and keeping children engaged all the day! we felt comfortable leaving our two children with them. Even though English is not my children’s first language and they only speak French, the team made them feel welcome and happy. My daughter understands and can communicate a little, but my younger child does not speak or understand English or Spanish at all. Still, he loved going to the Kids Club and asked to go every day. This says a lot about how great the team is. A big thank you to Angel, Roshy, Cristal, Montse, Mich, Joss, Angie, Iveth, Yadira, and Karla. You made our children feel safe and cared for, and you made our vacation even better. We truly recommend the Kids Club to all families. Thank you for everything!
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Feb 03, 2026
Home away from home
It is the most amazing place!! This was our third vacation here and we are not people to repeat hotels. The service, food and drinks are impeccable. Too many people to shoutout to but here are some names I wanna say a special thanks to! Ivan (concierge who made our dinner reservations), Vicente (amazing bar tender), Kevin (entertainer), Natalie (entertainer)… everyone who works there is so kind and so amazing at what they do. The resort itself is beautiful but it is the kindness of the staff that keeps up wanting to return every year. We already booked a trip for next year! Thank you so much for always making this trip magical and fun.
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Feb 03, 2026
Perfect for a Proper Relaxing All-Inclusive
Hilton Tulum Riviera Maya – Perfect for a Proper Relaxing All-Inclusive We stayed for 8 nights at the end of January and had a genuinely brilliant stay. This was our first time in Mexico and the Hilton Tulum Riviera Maya was exactly what we wanted: a beautiful, safe, relaxing all-inclusive where you can properly switch off. Location & Arrival The hotel is around 1 hour 10 minutes from Cancún Airport, which felt much shorter than expected. Arrival was smooth and stress-free. Bellboys were excellent and check-in was quick and friendly. We politely asked for a sea view room and were given one without paying extra, which was a really nice touch. Rooms We stayed in Casa 5 on the third floor and the sea view was honestly exceptional. Waking up to the sunrise and the sound of the waves every morning was one of the highlights of the trip. The room itself was modern, spacious, very clean and quiet. Beds were extremely comfortable and housekeeping was excellent. The hotel provides canned water (very eco-friendly), although we did need to request extra most days — not a problem, as it always arrived quickly. Minor points only: towels felt a bit stiff and the air-con was good rather than amazing, but nothing that affected our stay. Resort Layout & Facilities The resort is large but very easy to get around. From one end to the other is about a 10–12 minute walk, and minibuses run constantly if you don’t fancy walking. The beach near the main building is perfect: soft sand, plenty of sun loungers (we never struggled), water stations nearby and excellent drink service straight to your lounger. The sea is calm and shallow thanks to wave breakers, making it very safe and relaxing to swim in. Pools are also very good. The gym is basic but more than good enough for a hotel gym. We also saw wildlife around the resort, including coatis, raccoons and large lizards, which added to the natural feel. Food & Drink Breakfast and lunch buffets are excellent — genuinely some of the best we’ve had at an all-inclusive. Fresh omelettes cooked to order every morning, lots of choice, and good quality food throughout. There are five à la carte restaurants for dinner. Food is good across the board, though portions are on the smaller side so don’t be afraid to order more. Our favourites were the Mexican Chop House (by far the best) and the Asian Teppanyaki. The others were all enjoyable, just not mind-blowing. One thing to note: evenings are quite low-key. Restaurants are mostly indoors, heavily air-conditioned and fairly quiet, so they lack a bit of atmosphere. If you’re looking for lively nightlife or entertainment every evening, this probably isn’t the place. If you want calm, quiet dinners and early nights, it’s ideal. The lobby bar is the main evening spot and is great for drinks and watching sport, but again very relaxed rather than lively. The coffee shop deserves a special mention — open all day with great coffees, iced drinks and ice cream, which we loved. Service & Overall Feel The staff are exceptional. Everyone was friendly, helpful and genuinely warm. There’s no pressure to tip and absolutely no upselling, which was refreshing. You could easily spend the entire week without spending any extra money at all. Shops are available on site for souvenirs, snacks and medicines, but they are extremely expensive, so only use them if you really need to. Who This Hotel Is (and Isn’t) For This hotel is perfect if you want a relaxing, safe, high-quality all-inclusive where you can completely unwind. It’s great for couples, families and anyone looking to rest and recharge. If you’re after lots of entertainment, nightlife or a party atmosphere, this probably isn’t the right choice. Final Thoughts Overall, we had a fantastic holiday and would happily return. The setting is beautiful, the service is excellent, and it’s great value for a truly relaxing all-inclusive stay.
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Feb 03, 2026
Amazing experience
The resort was beyond my expectations. Food and drinks were always presented with flair and beauty. The restaurants were all wonderful. Foodie paradise for each one. The service was so gracious. They seemed so happy to serve. Always ending with “my pleasure”. Monica was great. She was always reliable and gracious and understanding. We always had positive interactions and she was effective in her role. The Mayan ritual was unexpected yet it took my breath away and moved me so. I wish I could have participated in the sound healing but we were on our way to the airport. I will definitely come back.
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Feb 02, 2026
Family review.
We had the best time. The food at the Asian restaurant was great for vegans. I was able to find food all over and they even at beyond meat burgers which I’ve never seen at another all inclusive. The resort was clean. Kids and family area designed well in terms of lay out. The heated pool for the kids was a life saver. The entertainment for kids was so good (shows) and my kids loveddd the kids club. Shout out to the kids club staff Angel, Roshy, Cristal, Montse, Mich, Joss, Angie, Iveth, Yadira & Karla! 10/10 to them. My negatives were the pool deck is extra slippery, more than I have seen at other places. The cauliflower steak at the steak house wasn’t my favourite but it was also fine. I wished they served black beans more at lunch buffet instead of breakfast. I also was sad to hardly have guacamole offered at the lunch buffet. It should always be there. Overall though it was good, clean, fun and good food.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $76 Mexican Pesos (approx. $5 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18