$100 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 5 nights.
$200 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 7 nights.
The all-inclusive program includes the following amenities:
Unlimited drinking and dining at all of the property's food and beverage venues
Access to activities at the Kid's and Teen's Club and a variety of daytime activities and live nightly
All Inclusive Plan and are quoted inclusive of all applicable state and local taxes and service charges
Important Information: Redemption information will be provided by the hotel at check-in.
The hotel discount is already reflected in the vacation price.
Not valid in-room, breakfast varies by location.
Not valid in-room, breakfast varies by location.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- AumaAn experiential open-fire mixed grill, Auma features prime cuts and house specialties where meals unfold with ritualistic theatre in full view of fire and flame.
- Azulinda Lobby BarThe lobby lounge is a magnetic gathering point – a bustling central bar with regional and imported beer, wine, and daily cocktails
- Azulinda Market & CafeGrab unique snacks, drinks, coffee or midnight bites. From morning pastries to made-to-order sandwiches and sundown nightcaps, this bustling snack market is open 24 hours.
- La ChurreriaCheck out our kid-friendly, all-you-can-eat Ice Cream and Churro Shop.
- La LuceChoose La Luce, a convivial trattoria positioned around a central wood-fired pizza oven. Enjoy quintessential Mediterranean classics accompanied by carafes of wines and spritzes.
- MaxalSavor the rich traditions of Mexican cuisine. Explore by region, and enjoy traditional dishes, sauces, and flavor combinations from across Mexico.
- Maxal TaqueriaWalk up to the window and enjoy a rotating selection of tacos, featuring rich sauces, exotic flavors, and the freshest ingredients.
- Pool BarsEnjoy refreshing beverages from either of our two poolside bars.
- SunanJust steps from the beach, Sunan is a high-energy, all-day lounge influenced by the colors, flavors, sights, and sounds of Southeast Asia
- Vela Food HallFrom breakfast to dinner, our Global Buffet features hot and cold delicacies from theatrical live-action stations at each meal. No visit is ever the same in this dynamic, ever-evolving restaurant.
- RoomService
- 24-hour room service†
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Children welcome†
- Children's nursery†
- Communal bar area†
- 24-hour room service†
- †
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Children welcome†
- Children's nursery†
- Communal bar area†
- Concierge desk†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Free parking, Offsite†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- Outdoor pool†
- Pet-sitting services†
- Pool†
- Pool†
- Restaurant†
- †
- Tour/sightseeing desk†
- Turndown service†
- Wheelchair access†
- Wireless internet connection in public areas†
- Ethernet Connectivity†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Gym †exerciseRoom
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4567 reviews
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Jun 21, 2025Awesome
Had a blast at the Hilton Cancun. Good food, nice staff, and great amenities. The highlight was the fitness area. And in particular the spin class and bootcamp led by Lacherrie. She was an awesome instructor!! Good choice!!
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Jun 21, 2025
The time of my life.
I left a review. Don’t know if it posted but my name is Lacherrie Anderson. I came there from the United States as the guest fitness instructor for Boot Camp and spin . This company gave me the time of my life. Everything is so welcoming and everybody was so kind. Especially Rocko from the fitness department we have developed a beautiful friendship and looking forward to seeing him again in the future! The staff was so kind to me and the guest and we just had a good time. I will definitely be back.
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Jun 21, 2025
This is a great all-inclusive resort
We had a lovely stay at Hilton Cancun. We celebrated our 15th wedding anniversary with our family and wish we could've stayed an additional night. We booked a cabana on the 18th and Fernando was great! He was very friendly and attentive..we didn't have to walk to the bar at all. We also attended a tequila tasting on the 18th, and David was phenomenal! He is very knowledgeable and friendly. We had great conversations with David during the tasting which made the experience more rememberable. On the 19th, we had dinner at the Italian restaurant. In our opinion, this is the best restaurant. The appetizers, entrees, dessert, and our server, Juan, was amazing. Juan made sure we were taken care of. He was very attentive and very kind to me and my family. We also took our kids, age 7 & 9, to their kids club. They had a great time! They made things, had dance parties, and even had a treasure hunt. The staff at kids club was great. Thank you Arge, Dani, Nath, Ale, Dixie, Rubi, and Gris for keeping our kids entertained. Overall, we enjoyed our stay. My only complaint is the splash pad wasn't open. I really wanted my kids to play on the splash pad. Thank goodness for the entertainment at the pool that help give the kids something to do.
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Jun 21, 2025
Hilton Cancun - Best All-Inclusive in Mexico!
Hilton Cancun is absolutely wonderful. From the beautiful modern design, to the comfortable and spacious rooms, to some of the best all-inclusive dining experiences available, I cannot recommend this place enough. Alas, no place is perfect, I wish the beach were slightly nicer and the pool a bit deeper, but those things pale in comparison to the sophisticated experience this resort offers. I don't know all of the names of staff, but Pedro and Angel at Auma are super sweet, the woman who makes the burgers day in and day out is amazing, to the wonderful pool staff (such as the father and son duo), as well as Oscar our housekeeper who always goes the extra mile, the team goes out of their way to make your visit special.
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Jun 20, 2025
Spin class
Lacherrie- best spin instructor. She is full of great energy and personality You will have fun and exercise at the same time
- AdvisoryAll prices are quoted in USD. Charges are payable in the local currency at applicable hotel's exchange rate.
- AdvisoryThe Mexican Government will be charging all guests in the area of Municipality of Benito Juarez, Cancun, Quintana Roo an Environmental Sanitation Tax of a minimum $4.50 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18