$100 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 5 nights.
$200 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 7 nights.
The all-inclusive program includes the following amenities:
Unlimited drinking and dining at all of the property's food and beverage venues
Access to activities at the Kid's and Teen's Club and a variety of daytime activities and live nightly
All Inclusive Plan and are quoted inclusive of all applicable state and local taxes and service charges
Important Information: Redemption information will be provided by the hotel at check-in.
The hotel discount is already reflected in the vacation price.
Not valid in-room, breakfast varies by location.
Not valid in-room, breakfast varies by location.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- AumaAn experiential open-fire mixed grill, Auma features prime cuts and house specialties where meals unfold with ritualistic theatre in full view of fire and flame.
- Azulinda Lobby BarThe lobby lounge is a magnetic gathering point – a bustling central bar with regional and imported beer, wine, and daily cocktails
- Azulinda Market & CafeGrab unique snacks, drinks, coffee or midnight bites. From morning pastries to made-to-order sandwiches and sundown nightcaps, this bustling snack market is open 24 hours.
- La ChurreriaCheck out our kid-friendly, all-you-can-eat Ice Cream and Churro Shop.
- La LuceChoose La Luce, a convivial trattoria positioned around a central wood-fired pizza oven. Enjoy quintessential Mediterranean classics accompanied by carafes of wines and spritzes.
- MaxalSavor the rich traditions of Mexican cuisine. Explore by region, and enjoy traditional dishes, sauces, and flavor combinations from across Mexico.
- Maxal TaqueriaWalk up to the window and enjoy a rotating selection of tacos, featuring rich sauces, exotic flavors, and the freshest ingredients.
- Pool BarsEnjoy refreshing beverages from either of our two poolside bars.
- SunanJust steps from the beach, Sunan is a high-energy, all-day lounge influenced by the colors, flavors, sights, and sounds of Southeast Asia
- Vela Food HallFrom breakfast to dinner, our Global Buffet features hot and cold delicacies from theatrical live-action stations at each meal. No visit is ever the same in this dynamic, ever-evolving restaurant.
- RoomService
- 24-hour room service†
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Children welcome†
- Children's nursery†
- Communal bar area†
- 24-hour room service†
- †
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Children welcome†
- Children's nursery†
- Communal bar area†
- Concierge desk†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Free parking, Offsite†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- Outdoor pool†
- Pet-sitting services†
- Pool†
- Pool†
- Restaurant†
- †
- Tour/sightseeing desk†
- Turndown service†
- Wheelchair access†
- Wireless internet connection in public areas†
- Ethernet Connectivity†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4476 reviews
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Apr 28, 2025Fun in the sun ☀️ Hilton Cancún
Amazing facilities, gym, pools, restaurants, rooms. The facility and staff were fantastic. Notably - Jesus, Saul, Rocco from the entertainment and fitness facilities. Paulette and Alexa from Maxal and LaLuce. My wife and I had an amazing time connecting and one other terrific aspect of this resort is how close it is to the airport!!!
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Apr 28, 2025
Great experience, thank you Hilton.
Lifelong traveler and I’ve been all over the world. This is an exceptional resort. People like David and. Victor are incredible. Pedro from the poolside area and Georgina from the brunch area are all amazingly kind and attentive. Their level of caring is exceptional. At one point my friend and I had not ordered drinks and Pedro noticed and brought us special drinks. Because they’re so kind all the guests are in a relaxed and happy mood and this affects when you’re walking around. The food quality is wonderful. The fruit is fresh and the chicken is freshly grilled and you can tell it was not frozen. The staff and the food are incredible. My best friend and I thoroughly enjoyed our stay and it really elevated the idea of an all inclusive in our eyes and it will be hard to match our experience at the Hilton Cancun all inclusive.
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Apr 28, 2025
Great week with the kids
Facilities are great Food is decent. Margaritas are bad Kiddy pool is super nice Rooms are updated and cleaned every day. Restaurant options are good and easy go get a rsv Ladies working at kids club are super friendly and attentive. I recommend +++
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Apr 27, 2025Overall great stay
Great stay! The servers were great especially David Leo and Daphne. I loved the salsa lessons from Gustavo as well!! Overall great stay but I wish there were more restaurant options. I enjoyed La Luce the most. The steak at the steakhouse Auma was not good, very dry. Drinks were amazing and the staff by the pool was great, very attentive. Olivia helped me even get an extra umbrella for the sun!
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Apr 27, 2025
Karla!! Activities director
Karla is such a high energy motivator!! She inspired us to participate in some of the poolside activities. Karla is so much fun. She is a great people person, highly organized and definitely management qualified! Great job Karla!! We were lucky to have met you!
- AdvisoryAll prices are quoted in USD. Charges are payable in the local currency at applicable hotel's exchange rate.
- AdvisoryThe Mexican Government will be charging all guests in the area of Municipality of Benito Juarez, Cancun, Quintana Roo an Environmental Sanitation Tax of a minimum $4.50 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18