Hotel Promotions
Receive $300 in resort credits to enhance your stay.
Guests will receive $300 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!

Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 06 Jan 2023 to 31 Dec 2050
Travel Dates: 06 Jan 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $600 in resort credits in diamond club categories to enhance your stay.

Guests will receive $600 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!

Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.

Applicable Dates:
Booking Dates: 06 Jan 2023 to 31 Dec 2050
Travel Dates: 06 Jan 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Guests can dine at 10 A la carte and buffet-style restaurants.
OnSite Dining
  • Restaurants

    Guests may choose from 10 a la carte and buffet restaurants, a cafe, as well as 24-hour room service.  One a la carte restaurant is exclusively for Hideaway guests.

    Unlimited, reservation-free a la carte dining includes a Japanese Teppanyaki and Sushi Bar, an authentic Italian trattoria, Mexican and steak restaurants.  On any day you please, unwind with a mid-afternoon coffee and exquisite dessert at the cafe.

  • Various Bars/Lounges
    There are 17 bars in total; 5 of those only for Hideaway guests:

    -Hideaway (swim-up) Bar - Adults Only Bar
    -Hideaway Diamond Club™ Lounge - Adults Only Bar
    -Hideaway Beach Bar - Adults Only Bar
    -Pisces Swim-up Bar
    -Aquarius
    -Score Sports Bar and Lounge
    -Lobby bar
    -Martini Mix
    -Tides Beach Bar
    -Diamond Club™ Lounge
    -Diamond Club™ Beach Bar
    -Sands Beach Bar
    -Nautica Beach Bar
    -XS Disco Bar
    -Dips Swim-up Bar
    -Chill Swim-up Bar
    -Encore Swim-Bar
Room Type
  • Luxury Junior Suite

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Sofa bed
    • Telephone
    • Wireless internet connection
  • Luxury Junior Suite Oceanview

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Sofa bed
    • Telephone
    • Wireless internet connection
  • Luxury Junior Suite Swim Out

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Wireless internet connection
  • Luxury Suite with Terrace Jacuzzi

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Telephone
    • Wireless internet connection
  • Luxury Junior Suite Oceanview - Diamond Club

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Sofa bed
    • Telephone
    • Wireless internet connection
  • Luxury Suite Oceanview with Terrace Jacuzzi

    View: Mangroves

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Telephone
    • Wireless internet connection
  • Luxury Suite Swimout

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.


    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Sofa bed
    • Telephone
    • Wireless internet connection
  • Luxury Suite Swim Out - Diamond Club

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Telephone
    • Wireless internet connection
  • Honeymoon Suite Oceanview - Diamond Club

    Bedding: 1 King bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 0 children, 2 total. 

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Telephone
    • Wireless internet connection
  • Luxury Junior Suite - Diamond Club

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Wireless internet connection
  • Luxury Suite Ocean View with Terrace Jacuzzi - Diamond Club

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.


    • Air conditioning
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Wireless internet connection
  • Luxury Presidential One Bedroom Suite Ocean View Daimond Club
    Bedding: 1 King + 1 Sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  3 adults, 0 children, 3 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Wireless internet connection
The resort offers 24-hour room service, an exercise gym, spa, complimentary Wi-Fi and more.
On-Site Amenities
  • 24-hour room service
  • ATM/Cash machine*
  • Bell staff/porter
  • Business center*
  • Butler service*
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange*
  • Exercise gym
  • Health club
  • 24-hour room service
  • ATM/Cash machine*
  • Bell staff/porter
  • Business center*
  • Butler service*
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange*
  • Exercise gym
  • Health club
  • Laundry/Valet service*
  • Pool
  • Restaurant*
  • Room service*
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Water sports*
  • Wireless internet connection in public areas
On-Site Wedding Services

* Fees may apply

Guests can enjoy water sports, 12 pools, tennis and more fun activities.
On-Site Recreation
  • Extensive health club
  • Motorized Water Sports *
  • Non-Motorized Water Sports
  • Pool
    There are 10 pools through out property - 8 pools in the Royalton section, and 2 in the Hideaway Adults Only section.
  • Spa *
  • Tennis court

* Fees may apply

We know you've got vacation goals. Catch up on sleep. Veg out on the beach. Read a book or two by the pool. You get it, and we get it. That's why we've got a bonus goal for you - enjoy a vacation sans the kiddos. The adults-only niche at the Hideaway at Royalton Riviera Cancun, An Autograph Collection- All Inclusive is an All-In Luxury™ experience at its best. It's a hotel within a hotel. Ready to chillax and be spoiled? We thought so.


Property Information

Total rooms and suites: 343
Carretera Federal 307 Tulum-Cancun Km 332, 15, SM31, MZ 03 Benito Juarez, Riviera Maya, QR, 77500, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 1737 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Royalton Hideaway-Amazing experience

    Lovely time. Great resort, the food and drinks were delicious. Lots of wonderful choices. Our butlers Jocelyn and Rangel provided perfect help. Always reached out with helpful advice and offers to assist. No complaints about anything.

    Nov 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Stay - Would recommend and return

    The entire experience was above-and-beyond. José, Alonso and team at the Martini Mix are the most well organized and cohesive units I’ve seen since being in hospitality - Managing the main bar in any conditions of weather and crowds is fantastic when they can stay so positive. The Mexican restaurant is my favourite - the service and food is one to be truly appreciated by an authentic palette. The entire resort is exceptional - the buffet breakfast is a fantastic start to the day with all of the favourites. The rain can be tough in this season, but plan things properly and there are many covered-roof options to enjoy at this resort. The service and hospitality are truly what make this resort stand out.

    Nov 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Butlers

    We stayed at the Royalton Riviera. Our butlers were Ulisses and Georgina. Ulisses always checked in with us and sent information on activities and restaurants. Georgina (Gina) did the same and always had time to chat and answer questions . She went above and beyond. They were a great team and anyone who has them as their butlers are very lucky.

    Nov 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love it

    Love the place in the staff I will be back soon

    Nov 10, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Princess Treatment to the T

    I truly enjoy my birthday trip! Luis was so nice and attentive and accommodating towards me and my sister. They made my stay feel magical. 1000/10

    Nov 10, 2026
Hotel Advisories
  • AdvisoryWe are thrilled to share with you the exciting news that the first phase of our transformative journey has been a resounding success.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 85.4 Mexican pesos (approx. $4.91 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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