What We Love

  • Fifteen onsite pools means everyone gets their fun. 
  • Try your luck at the resort's dazzling onsite casino. 
  • Indulge mind, body and spirit at the onsite Rock Spa, featuring a luxurious hydrotherapy center, ice room and more. 

Things to Know

  • The hotel is located 24 minutes from the airport. 
  • The resort is perfectly suited for adult travelers and parents with children. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers. 
Tired of the small time? Head to the new Hard Rock Hotel in Punta Cana, recently named a 2013 AAA Four Diamond hotel. As the first all-inclusive Hard Rock Hotel in the world, this resort does everything big, offering 13 restaurants and snack bars, seven bars and 15 pools! From the kids' water slides to the Vegas-style casino, this is a monument to glitz, glamour and rock 'n' roll royalty.

Located on Macao Beach, the all-inclusive Dominican Republic resort's palm tree and palapa-dotted shore sets the stage for living out your own music video. Fifteen pools are your playground: a lazy river and family pool with twisting water slides for the kids, Sax pool for quiet downtime and the adult-only Eden for topless sunning. Don't worry about getting too hungry: from filet mignon at Toro to a hibachi-style show at Zen, there's enough to try something new for every meal! After dinner, seven bars keep the afterparty going, especially at the cool nightclub, Oro.

Need to burn off calories? Grab the shades, drop the kids at the Kid's Club, and head for Body Rock, the state-of-the-art fitness center. Too earth-bound? Reach for greater heights on the climbing wall, or just skip the exercise altogether and crack open the piggy bank because the 45,000-sq-ft, Vegas-style casino offers slots and table gaming. When you've had your fun, Rock Spa gets you ready for your close-up: relax in the hydrotherapy center, work out tension with a Shiatsu massage in any of the 35 private spa suites and end with a bracing, pore-closing experience in the ice room.

After you've partied and been pampered like a rock star, the Hard Rock Hotel Punta Cana helps you sleep like one, too. Even the poshest tour bus can't compete with the stylish, spacious suites that feature a Jacuzzi for two, 24-hour room service and a flashy liquor dispenser. We recommend the Caribbean Suite with two double beds for the family, but couples or singles won't go wrong with the Hard Rock Concierge Level Suite's killer views and upgraded amenities.

This hotel is All-Inclusive.

Features include:
  • Fine dining, snacks and 24-hour room service
  • Top-shelf drinks
  • Entertainment
  • Kid's Club and daily children's activities
  • All taxes and gratuities

Get MORE perks from your getaway to Hard Rock Punta Cana. Now through December 20, 2020, Rock Royalty guests will get these additional perks exclusive to CheapCaribbean customers:

  • Complimentary private roundtrip airport transfers.


Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 18 miles

Property Information

Year Built: 2009
Accessible rooms: 14
Floors: 3
Total rooms: 1775


Resort Details


Various restaurants and bars offer delicious cuisines and drinks.
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The resort provides 24-hour room service, daily housekeeping, a game room and more amenities.
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Guests have direct access to the beach as well as a bowling alley, bike rentals and more to enjoy.
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Hotel Advisories

Advisory Market Restaurant will remain closed due to recent unexpected extension of the remodeling in this area of the property. While Market restaurant remains closed, Zen will be open for breakfast and Ciao will be open for dinner and will serve some of The Market's food options. Other restaurants remain open on their regular schedules. Please note renovation dates are subject to change at any time without prior notification.
Advisory Hard Rock Hotel & Casino Punta Cana has recently advised an update to the future waterpark addition. The location of this project is near the tennis court area and secluded in the back corner of the resort. This area is blocked off and does affect guests' experience or restrict access to any existing areas of the property. Work hours are limited to 8am to 6pm daily. Please note that renovation and opening dates of the waterpark are subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring break-free environment.

Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information: Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 31820 reviews
  • 5.0 star tripadvisor rating

    Everything was absolutely amazing! Staff was extremely friendly and very informative. Also staff made it a wonderful experience with everything for our trip. Hernandez was a very friendly person helped carried out our luggage and Juan, Pablo, were very attentive and kept up with our drinks and food orders . Over it was such a beautiful place to distress with family and friends! I loved it !!!

    Aug 13, 2020
  • 5.0 star tripadvisor rating
    Spectacular Stay!

    My family and I traveled to Hard Rock Punta Cana for about a week mid-July and it was so very lovely. I was initially nervous to travel due to current health advisories, but the efforts by the resort and staff to keep things clean and sanitized was tremendous. Although not all of the resort was open, in no way did this detract from our experience and overall enjoyment of our vacation. We mostly spent our time between the members pool and the beach, which were both absolutely stunning! What made our experience truly special, though, was the staff we came to know and love by the end of our stay. Each and every employee we met at the members pool was kind, friendly, incredibly attentive, and just a joy to be around. Special thanks to Raymin, who went above and beyond to make sure we were taken care of at the pool. His service was second to none, excellent in every way. He went out of his way to offer new drink suggestions, make sure we always had water, and even helped me out with my Spanish (I’m trying to learn!!). He became a family friend by the end of our stay and we are so grateful to have crossed paths with him. Other staff members who went above and beyond at the members pool were Wellington and Genao. Wellington was a member of the clean team, and it is no exaggeration to say that he literally never stopped working to ensure the comfort of every single guest at the pool. He was so very kind and considerate! Genao was another stellar waiter who never failed to put a smile on our faces. Overall, tremendous staff and unparalleled service. Thank you! My only area of improvement at Hard Rock PC would be to introduce more aspects of Dominican culture onto the resort. This was our second stay, and neither time was there any true Dominican cuisine on any of the menus, nor was there any Dominican music or Dominican activities. While I do love the ambiance of the hard rock, it would’ve been nice to also experience a taste of the culture of the Dominican Republic! Despite this, everything in all open restaurants was delicious and service was spectacular as usual. :) Will be back soon!

    Aug 12, 2020
  • 5.0 star tripadvisor rating
    Hard Rock punta cana

    Hard workers. Especially during the tough covid times. In all restaurants great service. Great food especially the pizza place. Amazing kids club where you can leave your kids. Overall great experience with great staff during these covid times.

    Aug 11, 2020
  • 5.0 star tripadvisor rating
    Hard Rock Punta Cana

    We recently visited Hard Rock in Punta Cana DR with my big family and we had an amazing time. The service was exceptional. Juan DeLeon and Yafreisi were our Butlers and we were treated like royalty! We were a huge group of people and many things were difficult to accomplish yet they went out of their way to accommodate many things for us.The service by the pool was also exceptional, Rafael and Genao made it a memorobal vacation! Thank you to all this who served us and made this a beautiful stay.

    Aug 10, 2020
  • 5.0 star tripadvisor rating
    Amazing vacation!

    We had an amazing time on our family vacation. We were a little apprehensive about going, but we went and had a great time. The resort was clean and taking every precaution to make us feel comfortable. Mask were mandatory in the common areas. Hand sanitizer always available. The employees were amazing and available to help us and provide us with the most comfortable stay. I like to give a shout out to staff at the Lebanese restaurant, Carol and Carmen are the best. We were a large crowd and they didn’t hesitate to serve us. The Butlers Juan Deleon and Yafresi were very helpful too. Rafael and Genoa at the pool made us feel so special, never hesitated to make our stay a wonderful experience. Thank You Hard Rock Punta Cana!!!

    Aug 08, 2020