What We Love
- Talk about convenience, this resort is only a 5-minute ride from the airport. And where else can you swim in a grotto cave?
Things to Know
- Bermuda is the perfect place to go for a quick vacation escape...only 2 hours from most east coast gateways! What could be better?
The all-inclusive program includes the following amenities:
• Breakfast, Lunch & Dinner
• Unlimited bar brand drinks (bottles of wine & champagne are excluded)
• Nightly entertainment (seasonal)
• Afternoon tea
• Daily activities program
• Theme night buffets (seasonal)
• Non-motorized watersports
• Weekly manager's rum swizzle party (minimum drinking age 18 years old)
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Hibiscus RoomFormal dining room. Here you will enjoy fine traditional European cuisine with a Bermudian flavor which changes daily. Open for breakfast and dinner year-round.
- Various Lounges/Bars-The Palm Court
-The Bayside Bar and Grill
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Baggage hold†
- Bicycle rentals†
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Baggage hold†
- Bicycle rentals†
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Water sports
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Children's program, onsite †Offered seasonally.
- Direct access to a beach
- Fitness center on-site †
- Hot tub1 Outdoor Hot Tub
- Motorized Water Sports †
- Non-Motorized Water Sports †Snorkeling
Kayak
Windsurfing - PoolThere is 1 pool onsite.
- Spa †Natura Spa (Cave Spa)
- Tennis court †There are 4 tennis courts onsite. There are 2 lit tennis courts onsite.
- Golf †Golf course located within 5 miles of the property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3660 reviews
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Sep 16, 2025EXCELLENT SERVICE
After reading several negative reviews of the service, I was pleasantly surprised that the service was OUTSTANDING. From the bellman, check-in, bartenders and restaurants. We will definitely return again.
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Sep 14, 2025Excellent family resort
We were a family party of 6 with a wide age range, but we all really enjoyed our stay at Grotto Bay. My grand-daughter is only 10 months old and the staff were so helpful and could not do enough for her. Always getting a high-chair and food quickly for her. The hotel itself has a good set-up. We had sea facing rooms with lovely views of the bay. The beach was excellent, with its gentle slope in to the sea. The pool was a little dated, but great for a swim when you came off the beach. The food at all the restaurants was excellent. The beach bar was great for a lunchtime drink and some good food. In the evenings there is a choice of the Palm Court and The Hibiscus. Both have a fairly relaxed atmosphere, but the menus are different (both a la carte). The roof bar had great views of the bay, but was quite warm or wet at times (the weather was a little stormy the week we stayed). The all inclusive package was a must for us and it definitely worked well for our group. Thanks to all the staff for making it such a great stay.
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Sep 13, 2025
Beautiful Resort..Beautiful Bermuda
Beautiful and wonderful resort. Location is excellent, close to airport and city, shopping. Everyone is so nice and helpful. At the resort, Spa is must do. Food was delicious with many choices. In the main dining room David was professional and excellent with his smile and consistently wonderful service. Z at the bar was wonderful. He was great in multitasking with many guests. Following day when Z wasn't there, it was different. We enjoyed the DJ and music in the bar area on Friday and Saturday. We will be back. Started recommending our family friends already.
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Sep 13, 2025
Will Definitely Return
This was our 5th or 6th time staying, haven't been in a few years. The changes made were amazing to include lobby, restaurants, etc. I was a little put off initially by the new flooring but actually is a great idea. No worrying about slipping on wet tile and will not set off any reaction for people that have allergies to carpeting, etc. Everyone working at the resort was friendly and service was always with a smile. We only had dinner one night at the resort but had lunch every day at the beach restaurant. The salmon tacos are amazing. I didn't think I would like salmon in a taco, but it was yummy. I must point out one particular employee, Neitre (I hope I have her names spelled correctly). The 1st morning I woke up and had a little issue with the room. It was 4 in the morning, and I was tired and very cranky. She had quite a bit of patience with me. All got sorted out in the end and as always had an amazing stay. I wish there was less rain, but one cannot control mother nature. I can't wait to return. By the way, most of the people staying at the resort have been coming for years. That itself speaks for the quality of the resort.
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Sep 10, 2025
One of the best vacation resorts I've been to.
This was one of the best vacations I've ever had. The Grotto Bay Beach Resort & Spa exceeded my expectations. The staff was attentive, informative and friendly. The food was delicious. There are so many things to do there. The spa service was great in the cave. The grotto cave was cool and refreshing. The front desk was helpful on using the bus transportation and any questions we had. The resort is on a hill so be prepared to get your steps in. I suggest getting the all inclusive meal packages, it saved money. If you want a great room view request 3rd floor. Highly recommend!
- AdvisoryWe are delighted to advise you the new Palm Court Restaurant is open! The restaurant will offer a new menu and more seating, yet still serve up the delicious food and friendly service that we are known for, with even better views. The contemporary Island inspired design and Mediterranean-Bermudian themed menu will complement the dining experience further against the backdrop of azure ocean horizons from every angle.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed