What We Love

The water yoga is one of the coolest features we've seen!
The attention to detail at this resort is insane, nothing goes unnoticed!

Things to Know

The food rivals that of some major restaurants, it is just divine.
Every room is a suite, talk about sweet deal!
Hotel Promotions
Free Perks – $50 Spa credit per room per stay to use on treatments of 50 mins or more.
  • $50 USD in credit for spa services per room per stay  (applicable to spa services of 50 mins or more regardless of the cost).
  • Upgrade to the next category (subject to availability)
  • Early check-in and late check-out (subject to availability)

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts or special offers on property. All amenities are subject to availability . All services should be arranged with the concierge after check-in.

Applicable Dates:
Booking Dates: 30 Jul 2024 to 31 Dec 2025
Travel Dates: 01 Jan 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 20 Oct 2023 onwards
Travel Dates: 20 Oct 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 resort credit per room per stay.
Receive USD$200 on Resort Coupons to be used on property for SPA Treatments, Premium Products F&B and Room Up Grade.

Applicable Dates:
Booking Dates: 11 Jun 2025 to 22 Dec 2025
Travel Dates: 11 Jun 2025 to 22 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Destination-Inclusive® experience.

As part of your benefits as a guest of the Family Concierge segment, you will have included during your stay, a different day enjoying an exclusive experience outside the hotel facilities to know a spectacular place in Punta Cana, where you can enjoy an exciting, family, and fun atmosphere with activities for all ages. With everything, you need to create unforgettable moments with your family and friends.

Applicable Dates:
Booking Dates: 03 Jul 2024 to 31 Dec 2050
Travel Dates: 03 Jul 2024 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Special 20% off.
Please see below inclusions and Terms & Conditions:

 •18 Holes Green Fee includes the use of shared golf cart,
• Food and Beverage inclusions: water, soft drinks, national beer, rum, whisky and vodka (house selection), plus snacks.
• All Fees are payable per person in a shared golf cart. Walking is not permitted. Single players will be paired up with others.
• Round Trip transfers (with prior reservation) included.
• Basket of balls for warm up included.
• Maximum handicap 36.
 •Green Fee subject to availability.
• Equipment and club storage are not included.
• Tips at Golf Course are not included.
• Hazzard bar and Restaurant and pro-shop at the club House are not included.
• Green Fees and Cart Fees are not transferable or interchangeable. Valid only for Falcon´s Resorts by Meliá guests.
• 20% off discount is valid for bookings made before July 31, 2023
• Reservations should be processed via info.cocotalgolf@melia.com 
Applicable Dates:
Booking Dates: 15 Mar 2023 to 31 Dec 2050
Travel Dates: 01 Apr 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
2 Kids Free.
2 kids free when sharing room with two (2) adults. Age of the Kids; 2-12 years old.
Applicable Dates:
Booking Dates: 24 Jun 2025 to 31 Jul 2025
Travel Dates: 24 Jun 2025 to 22 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars

    o NEST Enjoy a refreshing organic beverage during the day and come back at night for an alluring cocktail to end the day the right way.

    o MAMA & JUANA This bar is the epicenter of the social scene, where guests enjoy delicious cocktails al fresco

    o RUM & JULIET, An iconic pool bar centered around the intriguing mixes of rum and sugar

    o NUBE Offering a fresh and artistic take on cocktails and libations for guests to enjoy a welcoming experience.

  • Various Restaurants
    o ORIGEN International buffet 
    o KARNICA A modern steakhouse 
    o TORI Asian cuisine, complete with sushi bar, teppanyaki and robatayaki table for a full sensorial dining experience
    o MANGÚ A refreshing take on Caribbean cuisine, 
    o CANNOPI The perfect place for a family get-together to enjoy fresh grilled items and kid-friendly foods, right by thewaterpark
    o MACHU Upscale signature ceviches, tiraditos, pokes and tartars, paired with specialty wines and cocktails
    o ALULA One of the most exclusive beach clubs in the Caribbean. Offering a seasonal menu for lunch and dinner
    o RUBI ROCKS Sports bar featuring multi-sport events, offering all the essentials, traditional bites, draft beers, and games.
On-Site Amenities
  • 24-hour front desk
  • Children programs
  • Elevators
  • Exercise gym
  • Restaurant†
  • Spa†

† Fees may apply

On-Site Recreation
  • Children's program †
    Every day they learn something new. Curious as they are, our little guests will have a very special space prepared just for them. The Kids Club will surprise your children’s minds and creativity to keep their inquisitiveness alert. In addition, you will find a zone to share activities with your little ones, whether is a dance class, a yoga class or mindfulness session, this is a time to bond.
  • Fitness center on-site
    For those who make fitness an integral part of life, even when on vacation. The Circle Studio has everything you need to put your discipline and willpower to the test. With world-class equipment and a well-rounded programs, guests will be able to continue challenging their wellness goals
  • Pool
  • Spa †
    The goal at the MAIA Signature Spa by Natura Bissé is to restore your natural serenity and relaxation levels, typically diminished by overwhelming daily routines and chronic stress, by applying revitalizing treatments to your body and soul. The perfect way to re-engage with your inner self is to feel and look your best. In order to accomplish the gift of wellbeing, we sought after a world-renowned spa brand to offer to our guests. Natura Bissé, was born in 1979, and entered the professional cosmetics market with products that targeted various skin needs.
  • Water activities †
    Nonstop splashing and gliding through water slides is just what Blast! is all about. The best place in the resort for kids, fun and plenty of smiles - you totally don’t want to miss this.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2831 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Be careful with your credit card details, or they'll charge you improper amounts later.

    Never enter your credit card information into the Melia app. They'll then automatically charge you random amounts. When you complain, no one knows anything; they say it's a system error for charging improper values, but no one takes responsibility. This isn't the first time they've made incorrect charges, but it's the first time I've noticed it, specifically with reservation 2403003852.

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    3 days at Paradisus Grand Cana

    Overall I will gives 4 of 5. Pros: Bell Boys: Very friendly 5 of 5 Rooms well equiped and big size 5 of 5. Pools very clean, with waiters services and open till 11:00pm 5 of 5. Room services 24 hours 5 of 5. Water Park 4.5 of 5 Drinks top shelf brands large variety included to choose 5 of 5. Food flavor 4.5 of 5 Check out process 5 of 5. Buffet at breakfast 5 of 5. Gardens well maintened 5 of 5 Night activities 4.5 of 5. Natural Juices 5 of 5. Welcome drink at check in moment 5 of 5. Maintenace guys solves quickly 3 issues in my room. 5 of 5. Bars Nest, Rum and Juliet and main pool good services 5 of 5. Juices station at breakfast 5 of 5. Special mention to Leonardo the pool waiter and Enmanuel Alula Restaurant, great service. Negatives: Check in process almost 2 hours waiting, because our reservation day different for my day entry in their system. 3 of 5 Lots of flies in the buffet and Mangu restaurant at Lunch 3 of 5. Buffet food presentation at Lunch 3.5 of 5. Dessert not many options and not good. 3 of 5. Lobby and beach bathrooms for men and women a little dirty 3 of 5. Reservations procces for restaurant 3 of 5 almost all the restaurants not available, then you pass and visualise many tables empties. Beach was dirty with seaweeds 3 of 5. Not waiter services in the beach area in our first day 3 of 5. The first night July 5th was raining then nobody from hotel was waiting with umbrella in the transportation station to moves the visitors to Alula restaurant, we claimed to the host that night and her response was very rude, also she sitting us in a table not prepared, this girl need to be moved to another area. The at la carte restaurant has few options to choose in the menu, should has more options. 3 5 of 5. The sport bar Rubby rock has slow service, should have grab and go options. 3 of 5.

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    If you time the right deal, a very good value and experience overall.

    Admittedly, we didn't speak Spanish so anytime there is a language barrier there might be some mix-ups. That aside, our concierge Jerfy was responsive and worked with us on the few small issues we had and helping with info and reservations. I think the family concierge is worth it for the help and with some of the extra perks. So go for it. We came previously in 2022 and it seems some of the facilities and rooms are a little more worn. We had a swim up family concierge suite. The rooms are nice, they are clean. Our shower didn't switch between wand and overhead, the valve was broken. Our jacuzzi didn't work (didn't find out until last day). We did not make a complaint for resolution on these items. Our cabana bed was old and ripped, they replaced it after messaging concierge, it took a couple of days but it got done. The food is fine, we never had any concerns about food safety. We enjoyed Karnica and Tori, the buffet has mostly the same stuff everyday. Decent selection, but for breakfast we had the fresh cooked eggs. Why do the precooked scrambled eggs have to be so watery? Nobody was eating them for that reason and people were flooding the two omelet stations. So we weren't blown away by the food, but it was definitely fine and with decent selection, so no complaints there. None of us had any stomach issues all week. Cannopi at the water park is mostly fried foods but they are good, cooked to order and prepared well. The staff throughout the resort is all very friendly, they do their best to make sure you have what you need for sure. The spa was very nice, massages top quality, but probably too expensive compared to what you'll pay at home. But we took advantage of that and did enjoy it, as well as the spa pool, sauna, steam room. The Dominican Experience (excursion included with Family Concierge) was enjoyable and I would recommend it. The beach was a bummer with sargassum, but what can you do? We timed our booking during a sale (near Christmas for travel in June/July) and we got a very good deal for an all inclusive week for three at a resort like this so overall we are very pleased. I don't think I would pay the prices they were asking for the same booking a month or two before we went. Just my opinion. We've been twice and we like the resort. They do a good job overall for the cost and I think most people will be quite pleased with the experience.

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Disappointing

    My very first all inclusive and I was told my experienced all inclusive travelers that mine wasn’t normal. Very disappointing!

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Hotel stay

    The hotel is great for families with kids. Omar our family. Omar our family concierge booked all the restaurants for us, and really accommodated our needs. The restaurant food was delicious especially in Amore the Mar, and Machu. Barnesta Wanda Yesenia makes delicious coffee. The only one thing negative this is that when you go to the pool in the afternoon, you will see not cleaned tables (with used cups after drinks etc) by the pool, and towels after morning guests, or not enough towels in the afternoon. Book the cabana early morning then your experience is going to be way better. Every night they have shows for families, 4th of July celebration, acrobats show, dancing and much more. Rooms are super clean, very nice hotel to stay.

    Jul 07, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Dogs of all sizes and ages are welcome to stay. 
    • Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas. 
    • In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash. 
    • Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift. 
    • Natural dog food is available upon request through Room Service. 
    • Access a local digital guide highlighting nearby pet-friendly services and attractions.

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