What We Love
- A family-friendly, all-inclusive in one of the top destinations for snorkeling and scuba diving.
- You can get to the secluded beach through a private underpass, or hangout by the whirlpools or infinity pools.
- The kid's club will keep your 5-12 year olds busy with pool games, water slide races, a mini theatre and more.
Things to Know
- Cozumel is a cozy island community where you can ride around on your bike and enjoy leisurely swims in the calm waters.
- All your food and drinks are included. You can sit back enjoy yourself
- Round up the crew for nightly entertainment in the open amphitheater.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Minimum night stay restrictions may apply.Applies: Sunday - Saturday(7/6/2016 - 12/31/2050)
Customer Ratings & Reviews
TripAdvisor Traveler Rating6475 reviews
From the location to the staff.... excellent and attentive to our needs. The all inclusive was ok. But the variety of on site alternative restaurants was superb. From coffee bar to ice cream shop. Pool bars for little and us bigger kids. Rooms were well maintained and the small issue we had was addressed quickly.
We were not able to relax at this resort because people were constantly trying to sell timeshares or other things to us. They pools closed at 8pm every night and the food was not good. Additional, the resort is location is not ideal or in the prettiest part of the island.
Family vacay that was awful
This is the WORST vacation I have ever had. From start to finish. Check in was so bad, beds are hard, buffet is horrific, never enough snorkeling gear, not enough beach chairs, bars run out of everything. How can a carribean resort have no pineapple juice? I booked 4 rooms, they gave me 2. Took 4 days to finally get a 3rd room so my 66 yr old mother in law didnt have to sleep on a miniature couch. Just awful place.
Cozumel 2020 Scuba Trip
This is the second time staying here. The view was great, staff is always friendly and helpful. We Scuba dive with Cozumel Marine World which is just across the street , so the location is great. Would definitely stay here again !
Boring and no Food
Hard to walk around because walkways are dangerous, bars don’t open till 1130 am around the pool, not enough servers day or night, then bars close shortly after dinner at night then there is nothing to do, tv channels are horrible for English speaking people so relaxing in your room is boring also, I will not return or recommend this resort.... The buffet never has enough food and horrible selections it’s really bad , specialty Restraunts are good but a nightmare to get into because no one wants to eat in the buffet, review after review about this issue and the resort still won’t fix this issue