What We Love
- Golden beaches, lush vegetation & gardens surrounding the resort that are impressive.
- No reservations needed at any of the restaurants.
- Working on your tan lines at one of the resorts three pools - the infinity pools views are stunning.
- A kid-friendly resort with clubs for all ages, waterparks and a "Raggs" show, starring five musical pups.
- Grabbing a frosty margarita at Viva Mexico and watching the sun set into the Pacific.
- Beachy and land activities - like volleyball, tennis, catamarans, snorkeling and more.
Things to Know
- You must take in the scenery as you venture to the resort - it's about 45 minutes to paradise.
- The beach town of Sayulita is only 30 minutes away and highly recommended - full of fun little shops and surfing.
- Spending "you time" at Zentropia Spa, but if you want to dip into the spa pools, it will be an extra cost.
- Be sure to check out the on site mini zoo. It's the perfect photo op.
- The seawater pool is adjacent to the ocean and includes a beach area, loungers and umbrellas.
Resort Details
- BambuOffers guests a perfect place to enjoy the best exciting and exotic oriental cuisine that is sure to please.
- El BosqueMain restaurant offering international cuisine, buffet style.
- PortofinoNext to the main pool, this restaurant pleases your palate with exquisite recipes of Mediterranean cuisine, resulting in incomparable dishes.
- Various Lounges/Bars- La Placita
- Secret Bar
- Las Olas
- Las Terrazas
- Hemingway Bar
- Beach Bar
- Sports Bar - VIVA MÉXICOWith a magnificent view of the bay, this restaurant offers you a delicious selection of Mexican cuisine specialties, plus an extraordinary dessert bar.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
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Various Wedding Packages are available.
Please contact hotel directly.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteMini club for children 4-12 with an extensive play park. Offers television, videos, Sony Play Station, music equipment and a wide variety of daily supervised activities.
"Baby Club" for infants 1 - 3 years old.
Parents will be supplied with a page in the event there is a problem they can be notifies immediately. - Direct access to a beach
- Fitness center on-site
- Hot tubThere is an outdoor hot tub.
- Motorized Water Sports †Water skiing
Jet skiing
Scuba diving - Non-Motorized Water SportsWindsurfing
Kayaking
Boogie Boards
Stand up Paddle board
Catamarans
Surf boards with free long board lessons - PoolThere are 3 pools on-site including an Infinity pool overlooking beach and Banderas Bay.
- Sauna †
- Spa †Guests will pay a fee per person, per day to access the wet areas of the Spa.
- Steam bath †
- Tennis court †There are 2 lit tennis courts on-site.
- Golf †Golf course located within 10 miles of the property.
- On-site EntertainmentCovered outdoor theatre hosts live nightly entertainment featuring local talent. Wide variety of theme nights including audience participation and Broadway style shows.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13936 reviews
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May 10, 2025Great experience with the kids
Exactly what we were looking for with the kids! We didn’t want a resort with an urban feeling but something more natural. The vegetation through the resort is so beautiful! The Mexican restaurant was phenomenal! Eliutt with activities was Great, always helpful with information and checking in to see if we need anything! Roy at the pool bar was so fun and friendly with great drinks. Abelardo was our favorite in the buffet- so accommodating and friendly. The mango margarita with Tajín was a go-to. Fun NA drinks as well. The kids club was a great place for the kids to play pool or fuse ball to cool off or in the evening.
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May 08, 2025Wonderful experience hanging with Julio every night can’t wait to come back would not pass on this experience great time
Such a wonderful bartender makes great drinks and very personable and professional such a great experience hangs with Julio would definitely recommend going to th Hemingway bar at this resort we went every night we were there and loved every minute
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May 07, 2025
Wedding- Beach Resort
The beach resort was excellent. Wedding service was beautiful. Overall, great experience and would definitely stay here again.
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May 07, 2025
More advantages than disadvantages. Hotel is old, but people are warm
Advantages: the Nest, the Terrazas restaurants were so tasty and the staff was friendly. The mini club with Nataly, and the Family boss kids club with Alejandra were awesome. Our kids admired them. Miss Alejandra was dedicated and enthusiastic with kids, they loved to play with her. Lots of shade to walk around the resort. Lots of everyday activities and events. Viva Mexico was very bright, dancers were great. Pinata party was much fun for all the kids! Disadvantages: we have booked a room in Villa 2 ocean view close to the beach, but at the arrival were given the farthest room in Villa 1. Rooms 1334 and 1336. Puerto Vallarta has "Mil Pasos" - thousands of stairs! Dancers were wearing the same stitched tights all the two weeks of our staying. The Adelita restaurant wasn't tasty and the food was very spicy even for adults. It's pretty old resort: the ceiling in the washroom kept leaking, as well as under the AC in the room and the shower had a very weak stream even after the repairment.
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May 07, 2025
Hola
Our stay was amazing and our favourite part was the fitness centre and the food was amazing and we loved it
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed