What We Love

  • Family-friendly, all-inclusive resort with five swimming pools that wind throughout the resort and beachy-front oasis ideal for relaxing.
  • The swanky spa is equipped with special cabins for beauty treatments, spaces devoted to wellness & hydrotherapy areas.
  • The chic decor and accommodations fit for royalty.

Things to Know

  • The resort is located in Costa Mujeres, about thirty minutes from Cancun International Airport. Your dreamy cocktails await.
  • You name it, the resort has it! Basketball, tennis, archery, mini golf, windsurfing, snorkeling, darts & so much more.
  • If you upgrade Infinite Indulgence®, you get upgrades like access to the hydrotherapy areas, premium cocktails and service with no limits.

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Boghali
    Awaken your senses with spices, curries, and flavorful sauces at this exotic Indian restaurant.
  • Chang Thai
    Sweet, salty, spicy, and tangy, all combined in the most sophisticated gastronomy of South East Asia.
  • Chic Caberet
    This venue requires a reservation and an additional fee payable directly to the hotel

    A delicious show. A spectacular dinner.

    Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!
  • El Dorado
    A savory steak house with the best grilled cuts.
  • La Adelita
    Mexican restaurant with authentic dishes, such as northern-style burritos and Margarita shrimp.
  • Portofino
    Italian restaurant with artisan pizza, pasta and other classic dishes.
  • Poseidon

    Beachfront restaurant with fresh grilled fish and exquisite rice dishes

  • Sumptuori
    Teppanyaki restaurant with show cooking and Japanese specialties.
  • Various Bars/Lounges
    15 uniquely themed bars, including a swim up bar, beach bars, a sports bar, Lobby and waiting bars, and even a sky bar.
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Bell staff/porter
  • Children programs
  • Concierge desk
  • Laundry/Valet service†
  • Pool
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • 24-hour front desk
  • 24-hour room service
  • Bell staff/porter
  • Children programs
  • Concierge desk
  • Laundry/Valet service†
  • Pool
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Water sports†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
  • Children's program
    Clubs for babies, kids and teenagers
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Including stand up paddleboard
  • Pool
    4 pools, including one for children.
  • Spa †
    Zentropia Palladium Wellness & Spa offers you a luxury spa and wellness centre where all kinds of treatments are available, including water slides, whirlpools, an ice cabin, a dry and moist sauna, a foot bath with stones and a sensation shower.
  • Tennis court †

    Rafa Nadal Tennis Centre is onsite at Grand Palladium Costa Mujeres. You can benefit from: 

    • 8 illuminated clay tennis courts.
    • 1 soccer field for teams of 7.
    • 1 paddle tennis court.
    • Bar-cafeteria with TVs to watch tennis among other sports.
    • Gym for warm-ups, stretching and basic workouts.
    • Exclusive exposition of Rafa Nadal objects and garments.
    • Merchandising store with premium products and stringing service available.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 12754 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Jean is the best

    Jean was amazing she was very helpful ! She was very beautiful and nice and helped with all the wedding activities. She showed me where the yoga was and we had a lot of fun by the pool

    Sep 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Theatre show

    Excellent Mexican shows! Such Talented dancers! A must see! The costumes were gorgeous! Looking forward to the next show! Great for all ages!

    Sep 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    La Adelita - GP Costa Mujeres

    La Adelita is my favourite restaurant at GP Costa Mujeres. I love the friendly service and the quality of the food. Zero complaints.

    Sep 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Paddle boarding with Fernanda!

    We absolutely loved Fernanda from POP who helped us with padleboarding. She helped us feel so comfortable and confident during our first paddle boarding experience. Made it very special!

    Sep 11, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Dj Cleve Takeover

    I had a few issues that could have been resolved very quick and easily but communication seems to be poor between the employees and management and you almost jave to become hostile to get a manager involved and this shouldn't be the way the system works

    Sep 11, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $33.94 Mexican Pesos (approx. $1.65 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. Payable at check-in.
  • AdvisoryIn order to attend the Chic Cabaret Show cost an additional fee's apply. The hotel can provide the current fee at check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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