What We Love
- The resort has an 86,000 sq. ft. infinity pool with four Jacuzzis.
- Reservations aren’t required at any of the restaurants.
- Dunn's River Falls is not too far away.
Things to Know
- It's about 40 minutes from the airport.
- The villa-style, three-story buildings have no elevators.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating11205 reviews
The rooms are outdated and disgusting - shower did not work and had to be moved because it flooded the whole room. Bar service is awful. Buffet food is awful. Restaurants were sub-par for what we were told as a standard from a Palladium resort. The sports bar is not a sports bar, most TV's did not work and the food is better at a gas station. Beaches were small and not well groomed. There were never towels or pool lounges unless you wanted to sit at the kids pool. Worst of all everyone was rude (I have been to Jamaica several times and never experienced this). Save your money and go somewhere else.
Had Wedding Here *Nov '19*
this resort was absolutely beautiful. our 40 guests for our wedding loved it! great drinks, great food, great atmosphere! REVIEWS Wedding 3.5/5 My husband and i were VERY unhappy about planning our wedding with this group. we barely had any constant communication until the last 2 months leading up to the wedding. I had a song set up that was an instrumental song that my husband and I both loved since 11 years ago when we got together, and they played the wrong version for me to walk down the aisle to as i was VERY specific before hand on where the song on my phone was... i was very very disspointed when the wrong version wqas played but wasnt going to stop the ceremony for the to awkwardly replay the song. MAKE SURE THE BRIDES SONG IS PLAYED!!!!!!!! we were also told from the beginning when we had our guest list confirmed that we would be given free honeymoon with the Grand Palladium company within the first few months after the wedding. and after the wedding we emailed the company and they were horrible to deal with and pretty much told us we weren't eligible after spending almost 15 grand on our wedding with over 40 guests. I felt that was quite the scam. Honestly, through all the stress that was caused with the communication and details. The wedding was absolutely beautiful. we had our ceremony on the beach and it was amazing! the reception was set up by the spa and couldn't have been more beautiful. but the stress and miscommunication of the wedding/ "honeymoon" brought the rating right down. Rooms 5/5 being the bride and groom we couldnt have been happy with our room. the jacuzzi in the bathroom. the space, 2 balconies with a view of the pool and ocean! amazing and the rose peddles coming back from our wedding was amazing!! Bars 4/5 drinks were great!! i LOVE how they had rose wine!! made me extra happy! only thing is some of the bartenders dont seem to happy to be working... been to many resorts where they have fun with the tourists and we always leave learning atleast one of the staffs names at the bar and that just didnt seem to be the scene here... not as welcoming and we wouldve liked. Food 3.5/5 we weren't given the option to get into as many of the A la cartes as we wanted as they were all booked. and we had reservation at the hibachi restaurant and we had to wait 1 hr past our reservation time because we later found out they never had our reservation and the only reason we got in was because another couple never showed up. we were VERY upset about this. and they seemed annoyed with us when we would ask why we were waiting for so long. another thing my husband and i werent happy about is we were promised a romantic wedding dinner but were never told what day it would be on so when they told us when we arrived it was a thursday and i called front desk saying i was having my bachelorette that night and if they could move it they said there was nothing that they could do.... Beach/Pool 5/5! very well taken care of and its the Caribbean you cant complain.the bartender as the cove were amazing!! thank you for an amazing blended mojiito! In the end what bring my review to a 3 is the wedding itself. as beautiful as it was. i felt there was more stress put on me in the end then there should've been, i wasnt the least bit stressed until the last month leading up to the wedding, due to communication mostly. and when they played the wrong version of my song, i was really really unhappy.
We stayed at this Hotel twice the first time at Lady Halmiton Hotel the second on the Jamaica side. The Jamaica side is nice and has bigger suites for the same prices as Lady Halmiton but it’s further from the the beach and attractions which when your tipsy makes a difference so I suggest paying the extra money also the Lady Halmiton was more updated with a update style room the Jamaica side was a older building. The food is good in the restaurants but the buffets I didn’t like to much I felt like the food was tasteless in the buffet
We decided to take our kids to Jamaica to celebrate a big year for all three of them. Our oldest graduated from high school and turned 18, our middle child was turning 16 and our last turned 10. We chose Grand Palladium because of all their offerings and all the great reviews we read. When we got there we were greeted by the staff that took our bags and at the front desk we were offered an upgrade to an ocean front room. We booked a connecting suite so the kids had two double beds and a pull out sofa, their own bathroom and mini bar and we had our room with a king bed and private bathroom and walk out balcony as well as a living room with it's own balcony. It was great for room service the kids could come to our room and we would all eat in the living room. The rooms were clean and spacious, we were close to the main dining area and were able to walk to everything. We felt comfortable enough to have the kids walk to the dining areas alone. The food options were always really good, we did a lot of the buffet restaurants but enjoyed Asian restaurant and the Jerk Hut on the other side of the resort. The entertainment was always fun for the kids, they really enjoyed the shows at night. We really enjoyed the pools, they were clean and big so even with a lot of people there was always space for you to have your own area to move around. Our 10 year old never wanted to leave the kiddie pool. It really is the perfect resort for families and I would highly recommend them.
Grab a Red Stripe at a kiosk just outside the terminal before getting on the shuttle bus to the hotel. It's about a 30 minute ride. Check into the hotel and get a golf cart ride to your room. The expansive rooms are grouped into small buildings around a covered atrium. Very clean and comfortable rooms. Grab a chair by the pool early because they go fast. Enormous pool with food and drink service, although going up to the bar to place your order is quickest. If you walk around the property you will find scattered smaller quieter pools. There are also several beach options, the largest offers a variety of water sports, ping pong tables. The spa on site did not appear too popular. The dinner options are all OK. Evening entertainment performances were not of our taste, subpar. Live bands were fun to dance to. The "nightclub" was a little sad, but we danced anyways. Most enjoyable was to just stroll the property and enjoy the weather, discovering a hidden hut selling cocktails in a coconut... You really don't have to go out of the resort for a great vacation, everything is there including shops. One must go to place is Rick's Cafe for the sunset. The hotel can order a private car to take you there, they will wait for you to have dinner or just have a fun night there! The staff is amazingly helpful and friendly, but do remember that they are always on island time.