Grand Decameron Panama, A Trademark All-Inclusive Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5975 reviews

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  Not what we were expecting!

  Pros - nice spacious rooms ( had king ocean view plus side ) - pools are great - food is good ..plenty of options - very close to the airport - beach is nice and big .but not very clear -place is huge . Lots of walking Cons - -Service not good at all anywhere ! And NO tipping didn’t matter! They really didn’t seem to care. -Seems like they cater to the local people - there was very few staff that spoke any English We could not even play the bingo or watch shows everything in Spanish with no translation. I mean if you want other countries to visit yours , maybe hire staff that are bilingual. Every resort we have been to did these things in multiple language’s Plus section ?? I’m still not sure if it’s worth it . Pools in plus are great , but you have to make your own fun. There no animation team . Not even music at either of them . One day it was crowded with about 30 teens on a school trip. ( why on plus side?) But if you get a golf condo there’s another huge pool also with no music and in 7 days we seen 2 people total at it . lol what a waste Would I recommend ? Only if you speak Spanish ! As a Canadian that’s been to Mexico , Cuba , and DR - I have never had the language barrier like at this resort .

  Dec 17, 2025
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  Not great and won't be back for the price!

  For English speaking people this is not the resort for you! Very little English spoken everywhere you go! Spanish os mainly what is spoken. Oceanview rooms are not all oceanview! Ours was looking at the slides! Not happy! Got moved much later! Much better view! Tip or no tip maids never left towels in the room! Had to call 3 times in a week for towels to have a shower! Last day here had to call multiple times fpr towels and got one! No drinks in the fridge! Shouldn't have to spend your time chasing stuff for a $3000 dollar trip! Pools are great, food is good, beach is ok but that's about it! Only book this place if you plan on babysitting the workers to do there job!

  Dec 17, 2025
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  Huge Wyndham let down

  I have never been in such a poorly run hotel in my more than 50 years of travel. I'm a Wyndham gold member and Wyndham should scrape their name off this building. Check in was a multi hour process and at the end even though it was past check in time at 3pm my room still wasn't ready. 2 hours later after sampling their stomach churning food I went back to the front desk in hopes of getting my room key only to be told that there was some mistery fee that was not mentioned 2 hours before. I made my reservation through Wyndham so I called their customer service who told me I did not owe any fees. They spoke to the front desk supervisor who said it didn't matter what Wyndham said. He also refused to provid a manager from the property saying they don't speak to customers. The short version is I was able to cancel my reservation through Wyndham corporate which is good news because I likely would have ended up with food poisoning or bed bugs. Unless your idea of all inclusive experience includes a horrible experience go anywhere else. Literally anywhere.

  Dec 14, 2025
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  Sure not what it used to be.

  I stayed at this resort Nov 29-Dec 6 with family. I was so pleased to be going back to Panama again, with this being my 8th time at this resort since it opened in 2000. The country and its people are still wonderful, the resort is still beautiful, and oh that lovely long beach! But I have to say that the changes since being sold to Wyndham have not impressed me. The buffet food variety and quality have deteriorated, and the buffet restaurants serve the same thing over and over. The Asian and Mexican restaurants were perfect with food and service. The Cowboys service was incredibly slow and served up some very tough steaks. The hilarious part of the Cowboys restaurant though was the dessert - we ordered the carrot cake and it çame as vanilla cake with vanilla icing and grated carrots on top. We laughed so hard - they do try but sometimes lose the idea in translation. We ate at the buffet again on our last evening, and I suffered food poisoning that night. I’m glad it was on our last evening and not at the beginning of our trip because I was able to make it home for a few days of recovering. The food temperature was probably what caused it, with most dishes being tepid and not hot enough to stay safe. Unfortunately, this has soured my feelings about this resort which is a real shame because I certainly had enjoyed everything about all of my other vacations here. I agree with some other reviews regarding the evening entertainment shows. There used to be some English spoken but now they are entirely in Spanish. We booked the Plus section. I don’t think the value is there for the extra money. Unfortunately the Plus reception area was closed on the second day of our stay for repairs, so the preferred lobby was not available to use. On arrival, there is no form of greeting at the entrance and not enough information given on check in. Bring back the envelopes with information on the towels, dinner reservations, hotel layout and what to expect for departure. We used to be greeted with a cold glass of punch or lemonade, and some lovely couples in Panamanian costumes. We attended the orientation but the two gals were caught up in the chaos of everyone talking at once and asking questions over each other in a panic which an organized presentation could have handled. They were selling tours before anyone even knew how to make dinner reservations. I think Wyndham needs to add a bit of personal touch back to this beautiful resort for the English-speaking guests, and not let it slip any further away from what it used to be. Most importantly, clean up the food service safety. Food poisoning is dreadful and dangerous. I guess I was lucky I didn’t need hospitalization.

  Dec 08, 2025
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  Nov 22-29

  This place was wonderful. The entire week of travel was incredible. The facilities are good. Plenty of amazing food for the three meals at numerous restaurants. The pools are great. I enjoyed the beach. Nightly entertainment was terrific. Not much english spoken at the resort. For what it costs, I feel it is a bargain. I will be back!

  Dec 04, 2025