Grand Decameron Los Cabos, A Trademark All-Inclusive Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2598 reviews

• 

  We won't be recommending this resort

  The good: small resort. Didn't have to travel far to get to restaurants or pool. Most of the wait staff were friendly. Did not have to get up early to get a good spot at the pool. Just across the street and up the stairs from La Comer a Mexican store sort of like Walmart. Also found a spa up there that was way cheaper than at the resort. It was a nonsmoking resort. The bad: not a great food selection. It definitely caters to a Mexican clientele and so it was a challenge to find enough meat and food that was really good. The specialty restaurant did not have much to offer so we only went 3 times in 21 days and I only found 2 of those days that the food was pretty good. There weren't a lot of activities that I liked and the entertainment staff didn't' work that hard to get people to participate. To be fair, there were not that many people there to recruit from. The spa was very pricey so we went off resort for a massage. Internet was intermittent and I kept having to get back on line. One time they did it by phone. The next time I was told I had to come to the desk. The next time the I went to the desk and the supervisor asked why I didn't just phone. The tv only had news channels in English, but what do you expect in a Spanish speaking country. A couple of times the tv didn't work at all as the resort lost its tv connection. The ugly: This is the first resort that didn’t have steam tables to keep the food warm and the induction warming pads they were using were not even warm to touch. The pancakes, fried eggs and French toast were cold. The bacon was extra crispy and cut into thin strips, except on the last 2 days. Sometimes you could get warm food it you dug at the bottom of the pile next to the “warming pads”. There was some North American style food at lunch at the restaurant by the pool. You had to wait for your food. It was not buffet style. When it came it was always cold unless you asked for it hot. I finally started asking for it fresh and hot and they started to get the message. The pop was watered down. One of us can’t drink regular pop and you were never sure if you got Pepsi Light (Diet Pepsi) when you asked for it so she stopped drinking the pop. Finally, we don’t go to the nightly shows. We find them lame. Being a small resort the music could be heard loudly from our room until 10 pm, sometime later making it hard to sleep. Having said all that, we managed to have a good time but will not be recommending this resort as it is currently run.

  Jul 07, 2025
• 

  Great place for the price.

  It’s an older resort. The staff is excellent and do their best with what they have to work with. Lots of near by shopping and restaurants.

  Jul 01, 2025
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  New place, new experience

  We stayed at Grand Decameron for the first time, trying to use some of my husband's Wyndham reward points up. Celebrating his 54th birthday we stayed 8 of our 14 days. Hotel is OK, nothing fancy at all, but staff made us feel very welcomed. I personally feel this is a "locals" resorts. Small, not crowded at all. Therefore they are lacking a lot of amenities I have experience at other resorts. Resort does not have a microwave in room. They do not stock your refrigerator with beer/drinks. All you get is water. If you want drinks or snacks in your room you must go to the store . They DO NOT allow you to take any food out of eating areas. I got chased down by an employee because I didn't know this rule and tried to go to my room with a plate of fruit. They do not have waiter service around pool, you must go get your own drinks and can't have food at pool areas. This is more of an informative review so people know what to expect, not a bad review Pool Bartenders Juan, Blanca & lobby bartender Alejandro were absolutely great. If you are looking for fancy or personalize service I don't recommend. If you are looking for a very quite relaxing in the sun and not up & down to the bar this is up your alley. Also, they do have great entertainment every night, a late night disco party and music in the lobby every night.

  Jun 29, 2025
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  Older property in an amazing location

  First, the great - the Grand Decameron (formerly Royal Decameron) is located in the absolute best beach area of San Jose del Cabo. It's right next door to the Hyatt Ziva, which typically sells for 4 times as much per night. This is the absolute best location in San Jose del Cabo, right in the heart of the resort district, and conveniently located. We also really appreciated the front desk staff fixing our reservation and moving us into a king room from the two twins originally assigned (this wasn't the hotel's fault, it was an error caused by the reservation platform we used). The good - We really enjoyed the thought and care that the entertainment director put into creating fun activities which included people from all over the world speaking both Spanish and English. Even though the clientele of this property is primarily Spanish speaking, we never felt excluded or unable to participate in any activities. We also really enjoyed meeting the friendly orange and white cat at the Luna restaurant. Give her pets but not food, please! We hope she is well cared for by the resort. The OK - Service in the restaurants is professional but brusque. The food was just OK, but for the price paid we were expecting "buffet, not boutique." This did meet our expectations, but did not exceed them. The experience could be elevated without much additional cost by offering a fresh omelette station for breakfast, a patio barbecue option (think hamburgers, hot dogs and chicken) for lunch, and making the "Luna" restaurant reservation system less onerous (reservations are so complicated to make that the restaurant was not full during our stay). Also, TVs in the rooms are small and are only a regular TV; they don't have modern smart TV features like YouTube access. This encouraged us to get out and enjoy the resort activities, though (which we enjoyed), so it wasn't necessarily a bad thing. The Harvest Strategy - You know the drill - a corporation is continuing to operate their asset, and the maintenance staff is doing what they can to keep things patched up and holding together, but the business is not investing in the property. It's difficult to ignore that almost everything else in the neighborhood is a lot fancier and more expensive. Eventually this property will be demolished (like the Holiday Inn down the street was) and replaced with a fancy new $1,000 per night mega-resort. So, set your expectations accordingly based on the price you're paying. This isn't the Four Seasons, but it's perfectly nice anyway. The two maintenance issues we reported in our room (both resulting from the age of the property) were promptly and courteously addressed. The Bad - The WiFi was absolutely terrible in our room. I had to find the one corner where it sort of worked and set up my Pixel phone as a WiFi repeater to use it at all. If you're planning on a working vacation, you'll need to figure out some other way to get online than the hotel Internet, or you'll need to plan to work from the lobby (the WiFi works fine in the lobby).

  Jun 22, 2025
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  Great vacation without hassle!!!

  The room was clean and service was impeccable. Staff from the check in time to our last day at the restaurant good not be better. They made sure to attend to all your needs. We didn't need to ask , just look. The staff works 6 days per week and if you stay long enough, they get to know you and what you like it. I can't remember all their names and still would like to take them all for the great service. Here are some names to remember ...Bianca, Juan, Javier, Martin, Soledad, and many others at the restaurant whose faces are not forgotten. You should expect to eat Mexican style good food. The hotel has some specific dinner different night menus such as Asian and so on. Luna's menu changes everyday and reservations are required. You should be able to make reservations at early morning and then back to sleep. 😀 The facility location is perfect. There are restaurants and a supermarket at a walking distance . The supermarked has pharmacy, bakery, coffee shop , bistro, and you can find anything you can think about including a wash machine and motorcycle. Many different shops at walking distance and downtown is few minutes away by car. We paid Uber between 75 to 85 pesos depending on the time of the day. If you are looking for luxury try Casa Azul, beautiful hotel with a tag. I would totally stay here again. We really enjoyed our time.

  Jun 22, 2025