What We Love
- This fabulous family-friendly resort complex of three awesome hotels is sure to wow you from the moment you arrive.
- The 7 different international restaurants will have you feeling like you've visited every continent!
- 5 pools means no shortage of splash time.
- With 620 rooms, there's something for everyone!
Things to Know
- This gorgeous, eco-friendly resort is brand new and right on the gorgeous white sandy beaches of Costa Mujeres.
- Only a 15 minute drive from the airport.
- 3 sections of hotels in one complex means there is nothing they don't have.
Resort Details
- Flamingos, Tropical and RoyalThese 3 buffet restaurants are located strategically in each section throughout the property. Guests can enjoy access to breakfast, lunch and dinner buffets featuring a wide variety of international cuisine. Flamingos and Royal feature ocean views while Tropical features beautiful views of the pools and gardens. Reservations are not required.
- Jap JapOffers delicious a-la-carte Japanese cuisine with views of our adults only pool and garden area. Traditional breakfast and lunch buffets are available during the day, as well as a fully stocked pool bar. Reservations are required for this a la carte venue.
- Mexican Fusion RestaurantThis venue features Mexican and seafood fusion dinner menu in a modern Mexican setting. Reservations are required for this a la carte venue.
- PiccoloThis restaurant's fine wines and Italian cuisine are served in an exclusive, intimate, air-conditioned space with beautiful pool and garden views. Reservations are required for this a la carte venue.
- Steak House Restaurant
The Steak House is a rodizio-style Brazilian Grill featuring a variety of grilled steak and meats. During the day, the grill transforms into a snack bar with hot dogs, hamburgers, and more. Reservations are required for this a la carte venue.
***This restaurant is temporarily closed for renovations until mid-December 2019. Please note renovation dates and times are subject to change at any time without prior notification***
- Various Bars / LoungesLobby Bar, Tetazin Beach bar, Coco Loco Bar, Keiko Bar, La Diligence Bar, Caiman Bar, Conga bar and nightclub
- WokAlthough Wok is directly connected to Jap Jap, it offers a completely different Thai dining experience for dinner options in an open air setting. Reservations are required for this a la carte venue.
- 24-hour front desk
- Babysitting,Offsite†
- Bell staff/porter
- Bicycle rentals
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Golf,Offsite†
- 24-hour front desk
- Babysitting, Offsite†
- Bell staff/porter
- Bicycle rentals
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant†
- Safe deposit box†
- Sauna†
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Internet Access†
- see wedding brochure
† Fees may apply
- Bike rental
- Children's poolThere are 4 children's pools on site.
- Children's program, onsiteDaily for children ages 4 to 12. Includes activities director for movies, parties, painting classes, games etc. This is not a Kids Club, but rather activities directors who play with the children in different areas of the hotel.
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water SportsSnorkeling, boogie boards, kayaks, small catamaran, and inner tubes
- PoolThere are 5 pools on site. 5 pools in total, one of which is adults-only (block 5) located throughout the property. Note: there are no swim-up bars at the adult pools.
- Sauna †
- Spa †
- Tennis courtThere are 3 tennis courts onsite
- Golf †Golf Course located within a Mile of Property.
- On-site EntertainmentMajor shows each evening (consisting of 14 different rotating shows) including dancing and singing.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6103 reviews
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Jun 03, 2025Worse experience
Worse ever vacation in 20 years of Mexico vacationing. DO NOT WASTE YOUR MONEY HERE….. put 200 more and go South 1 k to any Riu Hotels. There is noHot Water when you need it, there is no internet, there is no good coffee, Workers are trying to compensate a terrible management team. Ownership should be put out of business forever.
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May 29, 2025Not the best experience
Not the best experience. We stayed here many years ago and had a good stay so we thought we would try it again. This time we upgraded to a sea-view room and the view from the balcony was exquisite. Things went downhill from there. We had multiple issues with the room itself: Smelled like sewer gas, leaky toilet and no hot or even warm water. The water in the room is non-potable. The air conditioner didn't work well and adjustment was difficult. We reported the toilet and water temperature issues twice and the leaky toilet was fixed but we never had warm/hot water. One night the water was shut off completely, with no notice. The building we were in was termed block #1, one of the original buildings, and it's age was showing. The specialty restaurants were not special, the beach chairs were uncomfortable and I could go on.... The staff was for the most part very friendly and helpful and the resort is on a great beach. Multiple pools and dining/bar options were good. Just didn't work for us.
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May 03, 2025
BEWARE BEFORE YOU BOOK
DO NOT book. As a Wyndham Diamond member I would never recommend this hotel. First sign of danger is plastered on the wall in the bathroom NON POTABLE WATER . That is your first sign to get out . Food is previous nights leftovers and selection is non existent.Shame on Wyndham for not disclosing this. This hotel caters to 500 guests every3-4 days from different parts of Mexico. Not for the US traveler.
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Apr 30, 2025
Disappointed
We were at the Decameron in 2013 and quite enjoyed it. This time not so much. The hotel is very dated and in need of updates. We stayed in Block one, the view was beautiful. The room not so much. We had a king bed with a desk with 2 very little draws and 2 side tables with one tiny drawer in each. It had space for a dresser but there wasn't one. I felt so disorganized the whole trip with no storage options. The specialty restaurant booking system was a joke. We were a party of 6 in 3 different room. Impossible to book specialty restaurants on the app. I would like to say that the staff were great and the grounds are nicely kept. We will not return to this resort and will also stay away from the Wyndham Brand.
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Apr 23, 2025
AWFUL AWFUL AWFUL
This was our ninth trip to the Decameron and it will be our last, the resort has declined so bad in the past three years, the drinks and food was the worst l have ever seen. Our room was in Building one beach front we had no lights on arrival we had requested top floor as it was our 20th wedding anniversary and got bottom floor. We woke up the second night to find ants running around all our toiletries in the bathroom and black mold in the bathroom. We did not have hot water the entire two weeks we were there, we spent so much more money eating out which we normally never do. Complained to the resort West Jet Vacations big boss and all they did was paint our room, fumigate the ants, and put a cheap bottle of champagne in our room with some strawberries. This was the most amount of money we had ever paid to stay at this resort and it was awful awful awful l do not recommend at all. When the Ontario's teachers federation owned this resort it was amazing, very sad to see this massive decline in this property.
- AdvisoryDaily fee of $3 US for use of the in room safety deposit boxes payable at hotel.
- AdvisoryAll Spring Break groups for the Hotel Grand Decameron Complex Bucerías, A Trademark All-Inclusive Resort must be previously requested and authorized by the hotel
- AdvisoryThe rates do NOT include the NEW Environmental Tax (Gov Tax). This new tax will be collected from the customers directly upon arrival at the Hotel and must be paid in Mexican pesos per room per night.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Royal Decameron Riviera Nayarit does not accept spring breakers unless previously authorized by the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed