Grand Bavaro Princess- All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

17131 reviews

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  Disappointing 1-Year Anniversary Experience – Would Not Recommend

  Disappointing 1-Year Anniversary Experience – Would Not Recommend We chose this resort to celebrate our 1-year anniversary, and unfortunately, it turned out to be a huge disappointment from start to finish. The food was terrible – bland, repetitive, and lacking variety. Every day it was the same thing, with no real effort to offer different options. Even the à la carte restaurants were a letdown. We barely had a few bites before deciding to leave. While the staff were friendly, the overall service fell far short of expectations. Our room was not cleaned daily, and we had to physically go to reception to request housekeeping. When it was finally “cleaned,” the same sheets were simply tucked back in – no fresh linens. The air conditioning constantly malfunctioned, and again, we had to chase down reception to get someone to come fix it. As for the resort itself, there were no activities to keep guests entertained, and anything outside the resort was outrageously expensive. We had asked in advance for something special to be done in our room for our anniversary – all we got were a few petals scattered on the bed. No thought, no effort. Overall, this was a terrible experience and not how we envisioned celebrating a special occasion. Definitely would not recommend this resort to anyone.

  Aug 27, 2025
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  Awful.. dirty..

  Uk couple here… I rarely if ever write reviews.. However if you read this and you are a non fussy easy going couple please please don’t go here. Hygiene is awful both in and out of the restaurants. Took all day to re room us ( plaster falling from upatairs bathroom)… You are lied to by ‘guest services’ Spoke with Hairo and Daniel for hours to resolve issues. My feelings went from anger to feeling they don’t understand what a top quality customer service looks like. Presidente beer is awful and the red and white wine are remarkably bad. Even if you pay for premium food before hand you still pay at the restaurant. Lots of people ill ( absolutely third worls hygiene standards especially with the food facilities outside). Waiters and waitresses were good. Our feelings were shared with other guests. We paid £2500 and wouldn’t go back for free! Management need to either go on extended customer service courses or leave to manage a 2 star hotel. We have been to mexico and spent less money with far more superior hotels.PLEASE DO NOT GO TO THIS HOTEL

  Aug 27, 2025
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  Tips for when you arrive.

  We booked this hotel with TUI who we travel with alot. We have friends coming to the same hotel from Canada. We’re from the UK. We’ve been here 2 days and I wanted to write a few things which I hope help you. Our first impressions were not the best. We’re used to coming into a hotel lobby and being wow’d but this lobby is understated, we didn’t realise we were at reception. We were welcomed with a drink, reception staff were very welcoming and friendly but then we had to wait to be driven to our room in incredible humidity only to stop at other rooms on the way and this route did not showcase the hotel (which btw is amazing). After a nine hour flight we just want an easy, quick trip to our room. We could not access the internet and had to ask for instructions again, it would be great if these were written down as jet lagged brain cannot retain much information and one of the first things you want to do is let people know at home you’ve arrived safely. Arrival at the room and first impressions when you walk in….. just wow! The rooms are huge, beautiful, clean, peaceful and cool! Now to some key things we’ve learnt so far(apart from don’t judge a book by its cover!) …. The main buffer restaurant is la hispaniola (we were not told this). It’s near reception. It’s hot in there. It will take you time to adjust to high humidity. I take my hand fan with me. The grounds are beautiful to walk but if you arrive at night and just want food and drink you’ll need this information (we helped a family that looked totally lost as we were when we first arrived). Just follow the signs which direct you. If you’re in the rooms near the beach end it’s a good 10 minute walk but the buses (or trains as they are called) are frequent just follow your map and find a bus stop. A walk around the complex is stunning, there’s a central mango grove with all sorts of wild life. Herons, peacocks and this time of year lots of babies. Personally we are not beach sunbathers but we love the sea and headed straight down to view. There is a lot of seaweed washed up by the waves, which does smell. It’s not cleared everyday. This is Mother Nature and not uncommon this time of year, but I was not prepared it. Sea swim was very wavy but warm and lovely. My misconception but I was expecting beautiful blue clear tropical sea waters but this is not (possibly due to time of year or storm Erin?). The sandy beach is so fine it’s beautiful. By far the best bar we’ve found so far is the sports bar. My partner is a footy and UFC fan and can watch all this on the big screen so was very happy. Plus it’s one of the few non booking places with aircon! The spa looks amazing but not tried it yet. For me a holiday is all about the pool as I’m hoping to spend a lot of time there. The relaxation pool is by far the best for us as we like a bit of peace. The bar staff are amazing, you have to go get your drinks there is no waiting service. We did contemplate platinum for these reasons (lovely peaceful pool and drink service, fanned buffet restaurant, roof top bar) but it would cost us over £1,000 for the 12 days we’re here and that’s just too much. Finding a towel station was a mission! If you’re by the main pool head to the side of where the shops are. If you’re at the relaxation pool the bar has towels. Go find the Capachinno coffee house in the premium area if you like a good brew, it’s my favourite place so far. Booking restaurants also seems to be difficult but I can’t find any other reviews to help. Use the app it’s great to help you get to know the place. It seems you can only book restaurants for the next day. so far I’ve been up at 6am (jet lag) so tried to book but finding it tricky to get in the restaurants I really want as the places are already booked. Booking closes at 5pm everyday so when does it open to book? This does not seem right to me and it’s confusing so when figure it out I’ll let you know! We’re loving the hotel, but only after we’d figured these niggles out, we feel so relaxed and looking forward to the next few weeks. These tips are our experience so far and hope they help prepare you so you can enjoy straight away as this is a wonderful place x

  Aug 26, 2025
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  Please Be Careful – Very Unsafe Experience

  It honestly took me a few months to process what happened before I felt ready to write this. I stayed at Grand Bavaro Princess in April with my mom for a graduation trip, and instead of feeling relaxed, I ended up feeling unsafe the whole time. While I was there, I was sexually assaulted by two different staff members on two different occasions and constantly harassed by many male staff members. Even when I said no or tried to avoid them, male staff members kept approaching me. I felt watched and on edge the entire week, and it ruined what should have been a special trip. At the time, I didn’t say anything to the resort or report it to authorities due to feeling unsafe, ashamed, and in another country. But now, months later, I know I have to at least warn other people, especially women traveling here. If you do go, please don’t walk around alone. Aside from that, the food and amenities were really disappointing, so overall, I wouldn’t recommend this place and definitely won’t ever come back.

  Aug 24, 2025
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  Thank you

  Delicious food, being stared at currently while making this review so can’t lie definetly pressured to do so. Good steak yamilt, Kelby, Mary

  Aug 20, 2025