Grand Bavaro Princess- All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

17292 reviews

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  Worst trip

  We stayed at the Grand Bávaro Princess in December and unfortunately experienced a very serious health situation that completely ruined our vacation. Within days of arrival, multiple members of our party became violently ill with severe gastrointestinal symptoms. I was sick enough to require hospitalization and spent five days bedridden. This was not a mild inconvenience — it was a medical emergency that ended our trip. Sanitary conditions were concerning throughout the resort, particularly around food service areas. Despite how serious the situation was, there was no meaningful response or compensation from the resort This review is not written lightly. I have travelled extensively and understand that illness can happen, but the number of people affected, the severity of symptoms, and the lack of action from the resort raise serious concerns about food safety and hygiene. I would strongly caution travelers, especially families or anyone with health vulnerabilities, to consider these risks before booking.

  Dec 23, 2025
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  Great experience

  I am currently vacationing at this resort and I fel I have to write a positive review for Schneider , the receptionist who assisted us with the check-in process plus other several things. I traveled with my family and my mother suffers from asthma. Schneider assisted us with choosing the room with no mold smell as this could trigger my mom asthma attacks. He took the time to listen to our concerns and provided us with best solutions to our problems. His problem solving , attention to details and compassion did not go unnoticed ! :)

  Dec 23, 2025
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  Disappointing Start – Hoping the Rest of the Stay Improves

  I’m currently on my second day at Bavaro Princess with 5 days still to go, and unfortunately my experience so far has been quite disappointing. I’ve visited Punta Cana five times and never had issues at other resorts. The only time I ever had a problem was at Finest Resort, and they handled it immediately by upgrading us to a better room at no extra cost. In comparison, when I reported my concerns here, I was offered another room but told I would have to pay for the switch due to being busy season but why this wasn’t an issue at Finest? One of the most frustrating problems has been the mosquitos in our room. Every day new mosquitos appear, and every morning my family and I wake up with fresh bite marks. My in-laws, who are in a different room, have had zero mosquito issues, so this seems specific to our room. We originally booked a bungalow because the Family Club was shown as sold out. Once we arrived, we learned there are three room tiers (Family Club, Platinum, and Bungalow). Family Club wasn’t included in our package from the start, and Platinum rooms only come with twin beds, which wouldn’t work for our family. The bungalow ended up being the only option we could book. There have also been several service and maintenance issues. At check-in no one explained which restaurants we could access, our luggage was misplaced, and we later discovered the kids’ slides require extra payment unless you’re Platinum or Family Club. Our fridge wasn’t refilled, towels were missing, the shower handle was broken, and the sheets were stained when we arrived. On our second day, we were told that we couldn’t book several restaurants even though the resort lists eight dining options. The buffet wasn’t restocked even after multiple requests, the food truck had almost none of the items displayed on its menu, and security gave conflicting information about where food is allowed. At Samsara, several drinks were unavailable and my meal arrived cold. We’ve stayed at Dreams, Lopesan, Finest, and Royalton and never encountered this many issues in such a short time. I truly hope the remaining days improve, but as of now, we are very disappointed with the overall experience.

  Dec 22, 2025
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  Fantastic. Highly recommended!

  We stayed 2 weeks and it already became one of our favourite holiday. Staff are the star of the hotel. They are very friendly, all of them smiling and very helpful in every situation. I never seen happy employees like them in any other sector. Resort is massive but they sort out everything for your comfort to avoid the tiredness. There are cute train stops, they help you travel inside the resort. There are buffet, restaurants, bars close to the beach, to the pools and to the rooms. So you can access to food and drinks easily. Beach was the cleanest of Bavaro and everything is in order. If there are seaweeds, hotel cleaning them very quick with the tractor. Food wise, above the all inclusive standards and drinks are really the best. Room was very comfy and big enough but old style stone makes humidity smell sometimes. But humidity didn’t effect to our stay. We stayed 2 weeks and everything was fantastic highly recommend it.

  Dec 20, 2025
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  👍

  The hotel is fantastic, there's so much more to say. But the best service is at the Cafe Del Mar bar—Jose and Marian are professional.

  Dec 20, 2025