What We Love
- Maximize your comfort by indulging in a relaxing Caribbean Massage at the spa.
- Keep the party alive at one of several amazing performances, bars and clubs onsite or in town.
- Enjoy day and night access to the luxurious amenities of the resort thanks to 24/7 room service.
Things to Know
- The resort is approximately one hour from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
- The resort is open to adults and families alike.
LocationPuerto Plata - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel
Customer Ratings & Reviews
TripAdvisor Traveler Rating5541 reviews
Great Cozy Resort
Very good resort. You get your moneys worth. Pros: •not too big •the beach is amazing. Beautiful, clean and close to the hotel. (They have “wave breakers” so there aren’t any waves) •no pushy vendors Cons: •The wifi is really bad! Very slow and there’s only free wifi in the lobby •there needs to be no smoking areas Overall: The hotel was nice and clean. Check in took a little while because they require to see your passport etc. The food at the buffet was a bit repetitive and not many options for kids. Overall our party of 20 enjoyed the premises.
Went on a business trip with my co-workers we had fun whilst working it was an awesome trip.....learnt alot about the Dominican Republic and the culture....we are looking towards doing another trip to another bahia Principe hotel using the membership of the privilege club we had loads of staff members on The trip and they got all the extra perks and membership benefits good was great....staff was welcoming and the welcome from the airport to the hotel was amazing...we will be returning for sure next year on our staff confrence.....
Worst bahia ever
My family. Husband 8 year old and myself went to San Juan. We have travelled to almost every other bahia. This one was one of the first built so obviously its outdated. I've never wrote a review before but I couldn't help myself Food was ok but I didnt like that the restaurants were not enclosed so at night sitting near the edges of the restaurants we were getting bite by all kinds of bugs First time getting attacked by noseeums. Black flies on the beach Beach was dirty. I wouldnt let my sun play there. Room were very spacious but falling apart. Lots of old falling apart furniture Main door lock didnt work at all. Took 3 days to fix it. Bathroom door also didnt shut. Try bahia principe in Jamaica. Samana. And Punta cana. Nicer beaches. And with kids. Fantasia in Punta cana is the best hotel I've been to
This hotel was centralized in the middle of Semana peninsula!! Made for easy access to Puerto plata Sousa’s and others!! Amazing beach close by called playa grande , we had a wonderful stay at the hotel food was good service was great!!
Well maintained with good staff, but food was only so-so
My family and I stayed at the Grand Bahia Principe during the latter part of August and stayed in an ocean-view suite. It was wonderful waking up to the palm trees and the blue of the sea each morning, and overall we had a good time. In terms of positives, the staff was all very friendly. The property is very well maintained, with discreet (it was never loud and never interfered with our enjoyment of the complex) but constant work being done. The room was also in very good condition, with lots of storage space and a large safe to keep valuables in. They have a nice aqua-sports centre where you could borrow a stand-up paddleboard, kayaks (one and two person models), and catamarans. There are two tennis courts, an air-conditioned gym and a 9 hole mini-golf course. In terms of what could-use-improvement, the food itself was the biggest disappointment. While each night was "themed" (Spanish, Chinese, American, etc.) it felt like much the same over and over again, with one or two dishes being distinct. There was nothing that really stood out from a high-quality standpoint and a number of things that didn't. We could always find a seat, but we were also there during low season (it only got busy on the weekend when more Dominican's came to enjoy a three-day stay, which was great as it made the hotel much livelier). I must say I can imagine the ability of the hotel to keep up with high-season a challenge as the busy weekend seemed to put a strain on keeping up with the food and table service. The other big disappointment was the lack of staff at facilities. Again, we were there during low-season so I expect some things to be curtailed. However, we never once found anyone manning the sports centre so we couldn't play tennis. On one visit the booth was open so after waiting awhile we took it upon ourselves to borrow the equipment for the mini-golfing so we could at least play something. There is one main pool, which always had staff around, but the other pools (which are very small) never seemed to have anyone at them so if you wanted a drink you had to make your way back to the main complex. All in all, we enjoyed ourselves, but considering what we paid for the trip (closer to 4+ star pricing) versus what we felt we got in value (3-star facilities and service) we were a bit disappointed. It was an interesting experience, but we won't be going back.